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“Celebrating 60 in New York City” 5 of 5 bubbles
Review of DoubleTree Suites by Hilton Hotel New York City - Times Square

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DoubleTree Suites by Hilton Hotel New York City - Times Square
Ranked #169 of 467 Hotels in New York City
Certificate of Excellence
Crivitz, WI
1 review
“Celebrating 60 in New York City”
5 of 5 bubbles Reviewed October 24, 2013

Five women taking a trip to New York City to celebrate their 60th birthdays...The Double Tee Suites made our trip fabulous!! From the very start to the time we left, we were treated as special guests...From Daryl, who helped with our luggage to the room...to Michael at the front desk...and of course, Carmen in housekeeping. Thank you all so much. Your advise and tips were invaluable and helped make our stay in New York City very special. Thank you Daryl, Michael and Carmen for your excellent service!!

Room Tip: Try the 22 floor...Carmen is wonderful.
See more room tips
  • Stayed October 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wakfour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, October 29, 2013
Dear wakfour,

We are super thrilled that you had a fantastic stay on your previous visit! Happy 60th!!! Bday! Thank you for pointing out our Team Members Daryl, Michael, and Carmen for making your stay extra special!!! Thank you for your 5 Star review!!!

Ryan Shafi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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7,596 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,484)
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English first
Brentwood, United States
1 review
4 of 5 bubbles Reviewed October 24, 2013

We had an excellent stay. The location is excellent right on Broadway in Time Square. Easy access to all the shows and Broadway amenities. Excellent staff and very helpful. Please ask about Internet service before you make reservation.

  • Stayed October 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Faryab L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, October 29, 2013
Dear Faryab L,

We thank you for sharing your excellent stay and finding our Team Members excellent as well! Thank you for your 4 Star review.

Ryan Shafi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Silver Spring, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 24, 2013

The hotel is conveniently located right at Times Square in the Theater District. The service is efficient and courteous. The suites are perfect for family members as it gives enough room to allow for not getting on each other's nerves. A little pricy, but you definitely get what you pay for and the staff always bends over backwards to accommodate.

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Chris G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, October 29, 2013
Dear Chris G,

Thank you for an excellent review on your last visit. Thank you for acknowledging our Team Members as we are all here to service our guests all the time! Thank you for your 5 Star review.

Ryan Shafi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moore, United States
2 reviews
5 of 5 bubbles Reviewed October 24, 2013

We paid a little extra to stay on the 41st floor, but it was well worth it. The view was fantastic. Also, the access to Times Square and the subway system was very convient. If ever back in New York City, I would stay at the same hotel.

  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Vickie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, October 29, 2013
Dear Vickie M,

We are truly glad that you had a fantastic stay and view on the 41st floor. Thank you for your wonderful 5 star review.

Ryan Shafi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
watervliet, United States
1 review
4 of 5 bubbles Reviewed October 24, 2013

we requested a king/sofabed suite, they gave us king/non sofabed.we finally got the correct room.the extras we asked for never showed and also asked for 2 blankets got 1.room was great with great overlook of times square.Plenty of different business in area.

  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kathleen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, October 29, 2013
Dear Kathleen D,

We are so sorry that we fell short in delivering on your requests. Thank you for your feedback! Also, thank you for your 4 star review!

Ryan Shafi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, West Virginia
1 review
5 of 5 bubbles Reviewed October 23, 2013

Excellent facilities for Times Square- just left the lobby and we were in the center of everthing.
Daniel took great care of us at the front dest to include printing out our departure airline tickets. After comparing the hotels in the area- was trhe best value.
Made the stay very confortable. Will return here again,

Room Tip: Seemed like a good view for any side
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sam W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, October 29, 2013
Dear Sam W,

We are so happy that you had a very comfortable stay! Also, thank you for pointing out our Team Member Daniel for taking care of your needs. Thank you for your 5 Star review.

Ryan Shafi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valencia, Venezuela
1 review
3 of 5 bubbles Reviewed October 23, 2013

Has the greatest location though the old carpet in bedrooms and along the halls gives a terrible smell. The furniture is also old. Housekeeping stole my camera and took $350 from my husband wallet, security recover my camera but said that it was impossible to proof the missing money. So, if you are staying there you should use the security box and do not let valuable things around the room. For me, the robbery of my camera was an unpleasent experience because it had all the pictures of my trip with my family. Also in the mornings is too noice due to some repations.

  • Stayed October 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Almer P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rshafidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, October 29, 2013
Dear Almer P,

We are truly sorry for your missing items. Also, we are so sorry that we could not have provide to you a 5 Star review. Thank you for your feedback!!!!

Ryan Shafi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Suites by Hilton Hotel New York City - Times Square

Property: DoubleTree Suites by Hilton Hotel New York City - Times Square
Address: 1568 Broadway, 47th Street, New York City, NY 10036-8201
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#70 Business Hotel in New York City
#102 Romantic Hotel in New York City
#110 Family Hotel in New York City
#123 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — DoubleTree Suites by Hilton Hotel New York City - Times Square 4*
Number of rooms: 460
Official Description (provided by the hotel):
DoubleTree Suites by Hilton - Times Square is the only all-suite hotel located on Broadway in the heart of Times Square excitement. The hotel recently underwent a multi-million dollar renovation and is surrounded by Broadway theaters, New York City’s world-famous restaurants, shopping, museums and sightseeing. A TKTS booth, offering discount theater tickets, is directly across from the hotel. Radio City Music Hall, Rockefeller Center, The Museum of Modern Art, Fifth Avenue shopping, St. Patrick’s Cathedral, Carnegie Hall and Central Park are all within walking distance. The hotel is just 15 blocks from Jacob Javits Convention Center, Penn Station/Madison Square Garden, Port Authority Bus Terminal and convenient to Grand Central Terminal and all (3) area airports.All of the hotel’s 460 two-room suites feature living room with sofa bed plus private bedroom and bathroom, Sweet Dreams by DoubleTree Sleep Experience bedding and modern amenities including two flat-screen televisions, wet bar, refrigerator, microwave, MP3 connectivity and large work desk with ergonomic chair. Onsite hotel amenities include newly renovated lobby with new check-in area, new Concierge/Theater Ticket Desk, brand new Ad Lib lobby lounge, brand new Gingers Restaurant, morning Coffee Kiosk, room service, complimentary 24-hour Fitness Center and complimentary 24-hour business center. The hotel has 10,000 square feet of modern event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 
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Also Known As:
Doubletree New York City
Doubletree Times Square
Suites New York City
New York Suites
Doubletree Guest Suites Times Square Nyc
Doubletree Hotel Times Square
Doubletree Hotel New York City

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