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DoubleTree Suites by Hilton Hotel New York City - Times Square
Ranked #184 of 468 Hotels in New York City
Certificate of Excellence
Reviewed September 20, 2013

Absolutely the best spot to stay in New York. The hotel is located in Times Square and everything is close by. Perfect for dining and Theater going! The Doubletree will always be our destination hotel for New York!

Room Tip: Rooms are spacious and quiet!
  • Stayed: September 2013, traveled with family
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Thank Van S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,210 - 4,216 of 8,067 reviews

Reviewed September 20, 2013

I am a frequent business traveler and stayed at this hotel in Sept 2013. Hotel is in excellent condition. Stayed in a room on the 8th floor, all the way "in the back." Room was clean and very spacious (former Embassy Suites hotel). The front desk staff was excellent, especially Daniel who was instrumental in helping me resolve a reservation issue with one of those in my party. I would definitely stay again at this location.

  • Stayed: September 2013, traveled on business
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Thank barthc1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2013

The DoubleTree Suites is great for families. There was extra room - and having the space in NYC in the heart of Times Square is rare. Staff is friendly, and room was clean. Not as upscale as some of the other hotels, but that's okay -- I'd rather the space and location. Price was good considering the location, space, and offerings of the hotel.

Room Tip: Try to get a higher room to avoid noise, unless you want to hear cabs honking their horns all night.
  • Stayed: September 2013, traveled with family
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Thank Runwaychic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 19, 2013

We have been staying at this hotel since it was an Embassy Suites for more then 20 years. The whole family are avid theater goers, so for us this couldn't be a better location.
Rooms are spacious, well appointed and well maintained.
But what has brought has back at least once a year for so many years, is the staff.
Hilton must be a good company to work for, because many of the staff we have dealt with over the years at the front desk and especially the restaurant (breakfast is always included with our room) have been here year after year.
What's even more incredible, is they remember my family. They watched my sons (now 28 and 32 ) grow up, go to college, get married and have families of their own and the chefs, waiters and hostesses in the restaurant still remember their preferences for breakfast and our penchant for chocolate chip cookies!
When there was an issue with our room when we checked in late on a Friday night, the manager himself, came and moved us to another room at 2:00 in the morning.
This is the level of service you can expect at this hotel.
Everyone is friendly, eager to help and more then willing to try to accommodate you, whenever possible.
If you want to be in the heart of the action, you will not be disappointed with hotel; though admittedly, higher floors are best, given the construction that happening around the area.

Room Tip: High floors are quieter and the ones facing 47th rather then Broadway, I think are a bit bigger.
  • Stayed: September 2013, traveled with family
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Thank Theaterlover2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2013

Just stayed at this hotel during first week of September. Absolutely loved it! It is literally in the heart of Times Square. I travelled with my husband and two kids (aged 4 & 8), and the suite was perfect for us. We had a corner suite looking right at Times Square and the NYE Ball Drop. My kids slept on the sofa bed which was by and far the most comfortable sofa bed we have ever encountered. Our king size bed and pillows was super comfortable. I was worried about street noise but I had nothing to worry about, you could hardly hear a thing (we were on the 19th floor, so I don't know if that had anything to do with it). The room was very clean, comfortable but certainly not huge, but having a suite more than made up for the small rooms. The staff were always so polite and friendly and always offered us their yummy Hilton choc chip cookies. On our second night, a desk staff saw us return to the lobby to access the Wifi, with our youngest daughter sleeping in the stroller. He gave us free access to Wifi in our room for the remainder of our stay, that's great service. Great location to explore Midtown, as all attractions were within easy walking distance. Subway station is right outside hotel door. Times Square is really hectic, so we divided our time between this hotel and the Upper West Side which was fabulous, and gave us different insights into the city of New York.

Room Tip: Great for families as you have two rooms. You can admire Times Square from your windows.
  • Stayed: September 2013, traveled with family
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Thank Aussiefamily11111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2013

This hotel is located right in Times Square which makes it very convenient for everything, especially hanging out on the red steps at night. This location is also a great starting point to check out many of NYC's great sights. The subway lines are all a short walk from the hotel making it very easy to get anywhere in the city. The room was big by New York standards-had a bedroom, living room(with a pullout couch), good size bathroom, and a mini fridge & microwave as well as a coffee maker. There was also a Starbucks within a 5 minute walk of the hotel. Our family of 4 found the room comfortable & clean and the noise of Times Square(we were on the 30th floor) was not an issue. The staff was truly amazing, right from checking in to dealing with the concierge desk. We arrived early and were able to store our luggage in a secure room until the 3:00pm check-in. The concierge desk was extremely friendly and helpful with arranging a bus tour(Gray Line) and booking tickets for a Broadway show as well as making reservations at some great places to eat. Big thanks goes out to Alex(female)-for arranging the bus tour, theater tickets & restaurant reservations and Alex(male)-for a good heads up on some specific stores for shopping(both helped us out on Fri. Aug. 23 with these plans). Also, a big thanks goes out to Lori who helped us out on the Sun. & Mon. with similar touring and restaurant plans. With excellent staff like this, we will definitely return to the Double Tree in Times Square and highly recommend it to our friends.They all helped to make our trip very enjoyable and run as smooth as possible. Great job.

Room Tip: Rooms near the elevators may be noisier with people traffic.
  • Stayed: August 2013, traveled with family
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Thank Rick R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2013

Overall a great place to stay ...

* Arrived at 1ish and was allowed to check in early
* Room was a nice size, spacious with all of the typical amenities
* Great view of Times Square
* Unlike prior posts, no issues with noise, yes you might hear a siren here and there but other than that, no issues being on the 23rd floor
* Great warm cookies when you check in
* We did have a problem with the AC being very loud and a remote for the TV not working. The repair guy was there in minutes, was very polite, fixed both and left us some chocolates and a note for more warm cookies along with an apology for the problems.

The "bad"....
The restaurant and bar are expen$ive, over $65 for 2 to have a mediocre buffet breakfast.
The sofa in the living room was not comfortable but who stays in the room? But after walking, a comfy sofa would have been nice or even better a recliner!

Lastly, like most places, some staff were outstanding, friendly and cordial. Others had the indifferent attitude and would not even make eye contact when talking to them.

Overall no issues and would recommend.

  • Stayed: September 2013, traveled as a couple
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Thank Ron and Cathy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree Suites by Hilton Hotel New York City - Times Square

Address: 1568 Broadway, 47th Street, New York City, NY 10036-8201
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#70 Business Hotel in New York City
#99 Romantic Hotel in New York City
#107 Family Hotel in New York City
#139 Luxury Hotel in New York City
Price Range: $205 - $580 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree Suites by Hilton Hotel New York City - Times Square 4*
Number of rooms: 460
Official Description (provided by the hotel):
DoubleTree Suites by Hilton - Times Square is the only all-suite hotel located on Broadway in the heart of Times Square excitement. The hotel recently underwent a multi-million dollar renovation and is surrounded by Broadway theaters, New York City’s world-famous restaurants, shopping, museums and sightseeing. A TKTS booth, offering discount theater tickets, is directly across from the hotel. Radio City Music Hall, Rockefeller Center, The Museum of Modern Art, Fifth Avenue shopping, St. Patrick’s Cathedral, Carnegie Hall and Central Park are all within walking distance. The hotel is just 15 blocks from Jacob Javits Convention Center, Penn Station/Madison Square Garden, Port Authority Bus Terminal and convenient to Grand Central Terminal and all (3) area airports.All of the hotel’s 460 two-room suites feature living room with sofa bed plus private bedroom and bathroom, Sweet Dreams by DoubleTree Sleep Experience bedding and modern amenities including two flat-screen televisions, wet bar, refrigerator, microwave, MP3 connectivity and large work desk with ergonomic chair. Onsite hotel amenities include newly renovated lobby with new check-in area, new Concierge/Theater Ticket Desk, brand new Ad Lib lobby lounge, brand new Gingers Restaurant, morning Coffee Kiosk, room service, complimentary 24-hour Fitness Center and complimentary 24-hour business center. The hotel has 10,000 square feet of modern event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 
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Also Known As:
Doubletree New York City
Doubletree Times Square
Suites New York City
New York Suites
Doubletree Guest Suites Times Square Nyc
Doubletree Hotel Times Square
Doubletree Hotel New York City

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