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DoubleTree Suites by Hilton Hotel New York City - Times Square
Ranked #179 of 468 Hotels in New York City
Certificate of Excellence
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Couple get away”
Reviewed May 17, 2013 via mobile

Thoroughly enjoyed the stay, it is within walking distance of most the shows and great restaurants. The bus lines are right across the street. Will definitely stay here every time we visit New York ! Hotel staff is very friendly and helpful,

Stayed May 2013, traveled as a couple
Helpful?
1 Thank Tracy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bchoidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, May 20, 2013
Dear Tracy C,

Thank you for taking the time to write a 5 star review of our hotel. We are delighted to hear your positive feedback. We always strive to exceed our guest expectations, and your satisfaction is important to us.

We hope you will stay with us again next time you visit New York City.

Kind Regards,

Brian Choi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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7,839 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,536)
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Boston, Massachusetts
Level Contributor
45 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed May 16, 2013

I usually stay at a design hotel but chose this property because I was traveling with a friend and we each wanted out own bedroom. I was pleasant surprised with everything about this hotel. First the location is in the exact center of times square and the views of times square were absolutely amazing from our room. The people who work at this hotel are really friendly and accommodating, the even welcome you with a warm chocolate chip cookie. The room was well appointed, there was a bedroom, a living room and you can access the large bathroom from both, there is also a small kitchenette with small refrigerator, sink, microwave and coffee maker. The bath offered plenty of towels and Crabtree & Evelyn bath products. The lobby was very stylish and had a fun bar that was a great place to start a night out in NYC. This hotel exceeded all of my expectations, I would definitely recommend it and will stay again.

Room Tip: request a room overlooking times square
See more room tips
  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bchoidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, May 17, 2013
Dear John G,

Thank you for taking the time to write a 5 star review of our hotel. We are delighted to hear your positive feedback and kind words about our hotel and staff.

We hope to welcome you back very soon!

Kind Regards,

Brian Choi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
36 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed May 16, 2013

I love this hotel. All suites, nice gym, great breakfast, in the middle of Times Square, walking distance to everything, subway at the corner, restaurants everywhere. If you are looking for a quiet relaxing place this is not it, but you are in the middle of NYC.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SteveRalegih
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bchoidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, May 17, 2013
Dear SteveRalegih,

Thank you for taking the time to write a 5 star review of our hotel. We are delighted to hear your positive feedback. We always strive to exceed our guest expectations, and your satisfaction is important to us.

We hope you will stay with us again next time you visit New York City.

Kind Regards,

Brian Choi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
Reviewed May 16, 2013

I have stayed at the DoubleTree Times square a few times in the last couple of years on my visits to NYC. The entire experience---from cleanliness, staff courtesy and service, value for the dollar---all excelled.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank mbarbash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bchoidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, May 20, 2013
Dear mbarbash,

Thank you for taking the time to write a 5 star review of our hotel. We are delighted to hear your positive feedback and kind words about our hotel and staff.

We hope to welcome you back very soon!

Kind Regards,

Brian Choi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
290 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
Reviewed May 15, 2013

Wonderful location for a trip to New York (if you like being in the middle of the action). The fresh cookies when you arrive are nice too. Right next to the subway with everything in the area. The hotel itself is a little dated. The rooms are large and can easily accommodate three or more people. I would certainly recommend for anyone wanting to stay in Times Square with a family or three or more people. Hotel itself it only slightly above average however and you would want to get a reasonable price ($300+ range).

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travbud1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bchoidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, May 17, 2013
Dear travbud1,

Thank you for taking the time to write a review of our hotel. We are delighted to hear your positive feedback. We always strive to provide a 5 star service to all of our guests, and your satisfaction is important to us.

We hope you will stay with us again next time you visit New York City.

Kind Regards,

Brian Choi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
India
Level Contributor
77 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed May 15, 2013

The only great thing about this hotel is its location bang on Times square.The rooms are old and tired. There are absolutely no amenities except for a gymnasium. It definitely doesn't make any sense paying a bomb for this hotel. There are several better options in the vicinity.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aman-Tekriwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bchoidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, May 17, 2013
Dear Aman-Trkriwal,

Thank you for taking the time to write a review of our hotel. We are sorry to hear that you were not satisfied with your experience at the hotel. We always do our best to make sure our guests have a rewarding stay, and the issues you mentioned have been discussed with our team. Moreover, we are currently planning to renovate our lobby space next year and the rooms afterwards. Thank you again for your feedback, and we hope you will give us another opportunity to make your stay the best it can be.

Kind Regards,

Brian Choi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
131 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed May 15, 2013

I stayed at the Doubletree Times Square for a business trip. I was alone and frankly the room was too big for my needs. But for the same price as any nice midtown hotel, you get a room that could comfortably room 3 to 4 guests. You get a living room and a bedroom, along with a bar area. The room is well laid out so that the bathroom is accessible from both the living room and bedroom. The location is obviously excellent if you intend to spend a lot of time in midtown with walking access to the theatre district and subway. There are too many sites to count that are walking distance to this hotel. The lobby is a little dar for my tastes and not very inspiring, but does the job. I didn't experience any lineups or waiting while there. There is a place to store luggage for free. The doorman was very helpful in hailing cabs - he got me one to LaGuardia during rush hour, no small feat. The room itself is nice, with two high quality large screen TVs - one in the living room and one in the bedroom. The view from the room (26th floor) was very good as well. The living room furniture was not the most comfortable, but who's spending time sitting around when in New York? My only complaint was the price of Wi-Fi - $17.99!! Thanks for a pleasant stay, and I will definitely be back when travelling with the family or friends.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Scruff2727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bchoidtnyc, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, May 17, 2013
Dear Scruff2727,

Thank you for taking the time to write a 5 star review of our hotel. We are delighted to hear your positive feedback. We always strive to exceed our guest expectations, and your satisfaction is important to us.

We offer complimentary Internet access in the lobby and business center for all guests, and for Hilton Honors Gold & Diamond Members are entitled to complimentary Internet access in the guest room. We will keep your comments in mind while we work to improve our guest experience.

We hope you will stay with us again next time you visit New York City.

Kind Regards,

Brian Choi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Suites by Hilton Hotel New York City - Times Square

Property: DoubleTree Suites by Hilton Hotel New York City - Times Square
Address: 1568 Broadway, 47th Street, New York City, NY 10036-8201
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#70 Business Hotel in New York City
#101 Romantic Hotel in New York City
#109 Family Hotel in New York City
#132 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — DoubleTree Suites by Hilton Hotel New York City - Times Square 4*
Number of rooms: 460
Official Description (provided by the hotel):
DoubleTree Suites by Hilton - Times Square is the only all-suite hotel located on Broadway in the heart of Times Square excitement. The hotel recently underwent a multi-million dollar renovation and is surrounded by Broadway theaters, New York City’s world-famous restaurants, shopping, museums and sightseeing. A TKTS booth, offering discount theater tickets, is directly across from the hotel. Radio City Music Hall, Rockefeller Center, The Museum of Modern Art, Fifth Avenue shopping, St. Patrick’s Cathedral, Carnegie Hall and Central Park are all within walking distance. The hotel is just 15 blocks from Jacob Javits Convention Center, Penn Station/Madison Square Garden, Port Authority Bus Terminal and convenient to Grand Central Terminal and all (3) area airports.All of the hotel’s 460 two-room suites feature living room with sofa bed plus private bedroom and bathroom, Sweet Dreams by DoubleTree Sleep Experience bedding and modern amenities including two flat-screen televisions, wet bar, refrigerator, microwave, MP3 connectivity and large work desk with ergonomic chair. Onsite hotel amenities include newly renovated lobby with new check-in area, new Concierge/Theater Ticket Desk, brand new Ad Lib lobby lounge, brand new Gingers Restaurant, morning Coffee Kiosk, room service, complimentary 24-hour Fitness Center and complimentary 24-hour business center. The hotel has 10,000 square feet of modern event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 
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Also Known As:
Doubletree New York City
Doubletree Times Square
Suites New York City
New York Suites
Doubletree Guest Suites Times Square Nyc
Doubletree Hotel Times Square
Doubletree Hotel New York City

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