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DoubleTree Suites by Hilton Hotel New York City - Times Square
Ranked #169 of 467 Hotels in New York City
Certificate of Excellence
Encinitas, California
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Happy Returns”
5 of 5 bubbles Reviewed October 5, 2012

We are repeaters. Still the best place in town. Convenient, modern, quiet, safe, great customer service, clean, comfort, and the cookies WOW along with a fridge, microwave, safe amenities. Stayed in many Manhattan hotels over the years. This one tops them all.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank allanerny2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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7,678 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,499)
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English first
Portland, OR
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed October 4, 2012

I have stayed in many of the nicer hotels in Times Square and am usually disappointed by lack of friendliness, customer service, or size of rooms. This was the first time I was completely happy with my hotel choice while visiting Times Square. The room was double the size of any other room I have had in Times Square and yet is was less expensive than some of the others. The entire staff was exceptional and friendly (rare in NYC). The cookies are always a big hit and truly taste homemade! The location is as good as you can get. Excellent gym facility. Lobby bar was fantastic! Bed was comfortable, room was quiet and I slept like a baby in the middle of all the hustle and bustle below! I will never stay anywhere but here in the future when visiting Times Square!

Room Tip: we were only on the seventh floor and it was very quiet!
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DrFtheTravelGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed October 2, 2012

Me and my wife visited New York for a short stay prior to flying to the Carribean. We stayed at the Doubletree and this was our experience. On arrival at reception we were greeted by friendly receptionist who offered us warm cookies. The room appeared quite compact but was modern and had a queen size bed which was very comfortable. Flat Screen TV and radio but no tea or coffee making equipment which alot of Brits like. There was no free Wifi in the rooms but if you went down into the Lobby you could acquire free wifi as everyone gathers there to go on the internet. The Hotel is adjacent to the underground which is great for getting around quickly once youve conquered the subway. The hotel is very close to numerous restaurants and bars so we didn't dine in the hotel. There is also a cafe/deli shop immediately adjacent the hotel where you can get a coffee and quick bite to eat. The doubletree was comfortable and served all our needs for the duration we were in New York.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
4 Thank Dave620103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tustin, California
Level Contributor
67 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed October 1, 2012

It's pricey, but you can't beat the location! The hotel is right in the middle of Duffy Square and there is a plethora of shopping and restaurants in walking distance. On the hotel, the one thing I was disappointed in was the gym, it's pretty small and you have to get creative to get a full workout. Also, unless you get a high floor it gets kind of loud. It's not the hotel's fault, just be aware that the location has people around 24 HOURS A DAY!

Also, the concierge is great and gives great recommendations! Especially since there are SO many tourist traps in Time Square! Overall, a great experience!

Room Tip: Call the hotel directly and ask what they can do for you. When they quote you a price, tell them you...
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Bo W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
salt lake city
Level Contributor
35 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 bubbles Reviewed October 1, 2012

Stayed last week of September 2012, 33rd floor, 2 room queen suite overlooking Times Square.

Very quiet, good drapes to keep light out. Location is great if you are planning on seeing broadway shows.

Rooms are dated but clean. Living room has a pull out bed. 1 bathroom but with access from both the bedroom and the living room.

Breakfast buffert is great. Complimentary for Hilton Diamond members.

Staff is great. We didn't have any issues during our stay.

Read some reviews that noise/lights were a concern. We didn't think so at all. Couldn't hear the people next door let alone traffic or noise from the street.

I recommend this hotel for anyone looking to stay close to Times Square. It's priced affordably and offers a decent sized suite for NY standards.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Justin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed September 30, 2012 via mobile

The location is fantastic with an entrance for the 49th Street subway station literally next door. The hotel itself is not fantastic but perfectly adequate. We travelled with our 2 young children so it was the most cost effective option for a suite in NYC with a separate bedroom so the children could go to sleep while we had a bottle of wine. The suite was 1990s and the in room facilities are basic ie not even a kettle for a cup of tea. The suite is small by any standard except for NYC but it was clean and quiet. There is free wifi in the lobby and free freshly baked cookies for the kids at reception. Entertainment and dining options abound 24/7 at the front door. We never felt unsafe in NYC. Due to the location you don't spend any time at the hotel except to sleep so who cares.

Stayed September 2012, traveled with family
Helpful?
Thank UncleBucksunderpants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
46 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed September 28, 2012

Location is great and is close to everything - including many subway stations leading to everywhere in the city. We stayed on the 29th floor and there was no noise at all, despite being directly above the Times Square with its 24 hour non-stop traffic. The suite is well equipped, with a sofa bed, a microwave, a mini fridge and a mini bar, in-room safe, and dual sink vanity. Beds are very comfortable. The service is mostly okay. The doormen are pleasant, but seem to have some dubious connection with some cabbies waiting in front door. Concierge is also pretty helpful, although knowledge level could be enhanced.

The TKTS booth across the street is a great convenience for people wanting to hunt for last minute Broadway show tickets. Be sure to be there early to get a greater variety of choices and better seating - it opens 3pm and 10am on Wednesdays for matinee shows.

Overall it's a good choice for NYC.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DragonChaser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree Suites by Hilton Hotel New York City - Times Square

Property: DoubleTree Suites by Hilton Hotel New York City - Times Square
Address: 1568 Broadway, 47th Street, New York City, NY 10036-8201
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#70 Business Hotel in New York City
#101 Romantic Hotel in New York City
#109 Family Hotel in New York City
#125 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — DoubleTree Suites by Hilton Hotel New York City - Times Square 4*
Number of rooms: 460
Official Description (provided by the hotel):
DoubleTree Suites by Hilton - Times Square is the only all-suite hotel located on Broadway in the heart of Times Square excitement. The hotel recently underwent a multi-million dollar renovation and is surrounded by Broadway theaters, New York City’s world-famous restaurants, shopping, museums and sightseeing. A TKTS booth, offering discount theater tickets, is directly across from the hotel. Radio City Music Hall, Rockefeller Center, The Museum of Modern Art, Fifth Avenue shopping, St. Patrick’s Cathedral, Carnegie Hall and Central Park are all within walking distance. The hotel is just 15 blocks from Jacob Javits Convention Center, Penn Station/Madison Square Garden, Port Authority Bus Terminal and convenient to Grand Central Terminal and all (3) area airports.All of the hotel’s 460 two-room suites feature living room with sofa bed plus private bedroom and bathroom, Sweet Dreams by DoubleTree Sleep Experience bedding and modern amenities including two flat-screen televisions, wet bar, refrigerator, microwave, MP3 connectivity and large work desk with ergonomic chair. Onsite hotel amenities include newly renovated lobby with new check-in area, new Concierge/Theater Ticket Desk, brand new Ad Lib lobby lounge, brand new Gingers Restaurant, morning Coffee Kiosk, room service, complimentary 24-hour Fitness Center and complimentary 24-hour business center. The hotel has 10,000 square feet of modern event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 
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Also Known As:
Doubletree New York City
Doubletree Times Square
Suites New York City
New York Suites
Doubletree Guest Suites Times Square Nyc
Doubletree Hotel Times Square
Doubletree Hotel New York City

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