A frequent traveler myself, I do not expect much from budget hotels in New York City--but some basic expectations usually carry on, including basic safety, habitually, and communicability. Unfortunately, none of these were met during our recent two day stay at the Skyline Hotel.
While older heaters usually generate a noticeable level of noise, which is nothing surprising, but this becomes troubling when the heater itself does not produce any heat. This was during some of the coldest days in New York City, and the hotel refused our request to change rooms while there were plenty available, and insisted on bringing a shabby electric radiator to our room, which was extremely unsafe since we had a young child capable of moving around.
Just when I thought the experience couldn't get much worse, I myself almost got killed the next day. The cleaning attendants did not unplug the electric heater after room cleaning, and at night when we got back to the room, we thought it was a good idea to unplug the radiator just for a while to let the machine cool down. When we tried to unplug the heater, the outlet generate a huge zap of electric shock, and the entire room went dark. Later we realized that half of the electric plug was broken, and was stuck in the electric outlet. Such level of poor maintenance of equipment endangered our lives, and it was only then we were switched to another room, the heater of which was broken as well.
All of this could have been helped if the staff were a little bit more attentive. Unfortunately, they were extremely rude and unhelpful, as if the welfare of the guests are about the farthest it can get from their duties.
This hotel refreshed my impressions of a horrendous hotel, and I will never consider staying here again. I hope my experience can shed light on how you might be treated at this hotel.
- Official Description (provided by the hotel):
- Modern decor, newly decorated - West side, near Theatre District - 1/2 mile to Times Square, Rockefeller Center. ... more less
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- Also Known As:
- Skyline Hotel New York City
- Skyline New York City