When you get a Holiday Inn, you pretty much know what to expect... But here is a quick review of this particular Holiday Inn.
HOTEL LOCATION - Good... 15 minute walk to Times Square. It's about half a block off of a pretty crowded street... The particular street it's on is ok, but not great.
CUSTOMER SERVICE - Poor / Good... Our check-in experience here was the WORST. We arrived at 10am and they said we could leave bags and check-in around noon. Soon enough the lobby was FULL of people and no one got checked-in until about 4pm because the rooms weren't ready yet. Aside from the check-in issues, the staff were helpful with maps, tips, etc.
ROOMS - It was a small room but got the job done... It was your basic Holiday Inn room, plain and simple. Clean. NO bedbugs. Affordable.
All in all, I'd consider staying there again.More
- Free Wifi
- Breakfast included