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“Unusual experience - in a good way!”

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Hotel Elysee by Library Hotel Collection
Ranked #10 of 471 Hotels in New York City
Certificate of Excellence
Reviewed October 31, 2013

Having stayed in NYC on a few occasions, the City is known for expensive hotels with small rooms. The Elysee is at the expensive end, but worth every penny. My daughter (16) and I had a 2 queen bed room, lots of space, linen changed every day, great service. The hotel is between Madison and Park Avenue so a really central location. A great touch is the Clubroom where breakfast (included) is served every day, complimentary coffee and tea is on tap all day and in the evenings, complimentary wine, soft drinks and pre dinner nibbles are laid on for guests. You therefore don't rack up an extras bill - its really a great idea and very nicely done. The hotel is traditional in style and service. We found the concierge service excellent - they booked everything from restaurants to helicopter trips for us with no commissions. Thoroughly recommend this lovely hotel if you want traditional style and comfort. Beds are great by the way!

Room Tip: I think the higher floors may be a good choice - we were on the 8th which was very quiet and nice.
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  • Stayed: October 2013, traveled with family
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Thank fabfoodfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,311 - 2,317 of 4,176 reviews

Reviewed October 31, 2013

The free "petit dejeneur" as well as wine and cheeses at the 2nd floor parlor are delicious and delightful.
The elegant and intimate ambiance of the hotel make it very attractive to relax. The location of the hotel is ideal for people seeking hotels of the type of Elysée's.




  • Stayed: October 2013, traveled as a couple
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Thank Miguel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2013

We stayed at the Elysee for 6 nights in late September, 2013. The Elysee turned out to be one of the best hotels we have ever stayed at. Everything was perfect. The staff was always available and helpful, the room was large, and everything worked just right. In addition, the hotel serves a very nice breakfast, and has a wine and cheese buffet every evening for 3 hours. There’s coffee and light refreshment available all day and to top it all off, the location is fantastic with 3 different subway stations just a few minutes’ walk away.

With New York City hotels so expensive, the cheap but decent ones cost $250 per night. For $400+ per night you can get a great hotel like the Elysee. We will happily return here on our next visit to NYC.

  • Stayed: September 2013, traveled as a couple
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1  Thank sssteveg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2013

This is a small jewel in mid-town Manhatten. This was our fourth stay. The staff could not be friendlier or more helpful. Morning breakfast and afternoon wine only enhance the value. Will definitely stay there again.

  • Stayed: October 2013, traveled with family
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Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2013

My husband and I stayed at the Hotel Elysee in early Oct for 3 nights for our 10th Anniversary. Having travelled to NYC on many occassions we decided to move away from the bigger hotels and try a smaller boutique hotel, and chose Hotel Elysee.

When we arrived we were greeted and helped immediately by the doorman and the front desk staff. We were given a corner room with king bed on the 4th floor. The room had a bit of a bizarre layout and the bathroom was an accident waiting to happen. The threshold of the bathroom was raised 2 inches above the other flooring, which resulted in a whole lot of stubbed toes and tripping. The room really needs refurbishing. The furniture has knicks out of it all over the place, the colours are just drab and the lighting is not all that great. The room was adequate for our needs, but certainly not worth the average of $450 a night we paid for it.

As other reviewers have mentioned the noise is horrible. We are used to city noises. The city noises were not the problem. The problem was the grease trap truck that showed up at 3 am on Saturday morning and sat outside out room for about 2 hours sucking up grease from somewhere. OMG the noise this truck made was unbelievable and made for a really horrible nights sleep.

The one other really big disappointment with the hotel was the lack of a professional concierge. The front desk staff tried to be helpful but were no where near as helpful as a fulltime concierge would have been. They told us they could not get us tickets to certain attractions (didn't even try actually) didn't really have good restaurant recommendations etc. They needed a "Yes" man/woman who would have worked their hardest to make sure the guests had a fantastic time in NYC. The cost of this hotel is the same as some very well know high end hotels in NYC that have fantastic concierge services for their guests. So its disappointing that you pay this much and don't get this service.

The hotel is in a great location. Fantastic for getting around anywhere in the city whether you are walking, taking the subway or a cab.

Stayed: October 2013, traveled as a couple
2  Thank Lexy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
elysee54, General Manager at Hotel Elysee by Library Hotel Collection, responded to this reviewResponded November 4, 2013

Dear Lexy P,

Thank you for sharing your experience with us. We were indeed disappointed to read your review and we are sorry, for we seemed to have failed to meet your expectations. You are correct; our rooms facing the street on the third and fourth floor can be noisy. Regretfully, we cannot control or even predict any adverse noise outside the hotel; however, we are prepared to assist guests whenever possible. Last year we introduced our Escape to Serenity Sleep Program, designed to enhance your sleep experience. We provide items like Sound Spas, Sleep Phones and earplugs for those having difficulty adjusting to the hum of the city, or as in your case, an unusual and unwelcome intrusion of noise. To create awareness, we have placed a card on each bed detailing the program. Additionally, this information is listed on our website as well as our booking engine. Although one might not want to interrupt their stay or evening with a call to the manager, we do encourage our guests who find themselves dissatisfied or disappointed with any aspect of their stay, to allow us the opportunity to address their concerns. By alerting either me or any member of my staff while you are here, we have a better chance of fulfilling our goal to provide each guest with the best experience possible. In your case, I would have offered you a change of rooms, although inconvenient, I believe this solution would have resolved the matter.

I am most concerned that you felt the Front Desk did not satisfy your Concierge needs. If you would be so kind as to share with us what you were expecting or hoping for and how it differed from the responses you received, it would help me enhance our training or to at least prevent a similar occurrence from happening to future guests.

Lastly, I have inspected the room you stayed in with our master carpenter and thanks to your feedback; we have identified some work that can be added to our continual maintenance program. It is important to understand that we are a European style boutique hotel and while our traditional décor is part of our charm for many, it may not be the right choice for everyone. At the Library Hotel Collection we have three other hotels that each has their own distinct style, although our service and amenities are similar. I wonder in your case, if a more contemporary hotel, like our Hotel Giraffe might have suited you better. Again it would be my pleasure to discuss with you further, as we hope you might consider giving us a second chance. Please feel free to contact me personally at john@elyseehotel.com and it would be my pleasure to personally arrange a future visit at either hotel, as we truly want you to have the experience you had hoped for.

Sincerely,

John Avina
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2013

This is a beautiful little boutique hotel just a few blocks from Central Park. The rooms are small but nicely set up, bed very comfortable, robes provided in a large closet, everything clean and attractive. But- it is the extras that really make this place nice. The large second floor lounge always has ice water, good coffee, and lovely cookies available. The complimentary breakfast features lots of fresh fruit and many kinds of breads and pastries in addition to yogurt, hard boiled eggs, and several types of cereal. The staff will toast your breads and can make espresso drinks for you. The seating is diverse and casual. The cocktail hour in early evening features free drinks in addition to cheese and crackers and more- it makes for a substantial pre-theater meal!
The front desk staff acted in unison as concierge and were very helpful with restaurant ideas and reservation, umbrellas, luggage-and they were friendly and nice as well.
It was my first trip to NYC and I had been appalled at the price of this hotel, but the cost was pretty typical for the area and it was such a great place, i would stay there again!

Room Tip: It is nice to be up a few floors and on the street side so you can have a bit of a view. There is o...
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  • Stayed: October 2013, traveled with family
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3  Thank walter1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2013

This was our first time at your hotel and it was nice. Hotel staff was very friendly and helpful. Our trip was only for one night, so we did not get to enjoy the hotel a lot, but it was convenient to shopping and dining. We will definitely be back in the future.


  • Stayed: October 2013, traveled as a couple
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Thank jodi1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Elysee by Library Hotel Collection

Address: 60 E. 54th St., New York City, NY 10022-4642
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Family Hotel in New York City
#8 Romantic Hotel in New York City
#9 Luxury Hotel in New York City
#15 Business Hotel in New York City
Price Range: $255 - $460 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Elysee by Library Hotel Collection 4*
Number of rooms: 100
Official Description (provided by the hotel):
At the Hotel Elysée, you will find the warmth and charm of a countryside inn right here in the heart of Midtown Manhattan. Like some of the most distinctive bed and breakfasts in the world, the Hotel Elysée offers its guests so much more than is ever expected from a luxury hotel – all included in the nightly rate. At Hotel Elysee, guests are welcome to unwind in the clubroom with complimentary refreshments serviced throughout the day, including the Library Hotel Collection’s signature Continental Breakfast Buffet each morning, wine and cheese receptions each evening from 5PM-8PM, and coffee, tea, cookies and fresh fruits are served all day. Free Wi-Fi is available throughout the hotel and bottled water is provided upon check-in. ... more   less 
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Also Known As:
Elysee Hotel New York City
Hotel Elysee
Elysee New York City

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