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“Cute Boutique Style Hotel”

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Hilton New York Grand Central
Ranked #331 of 468 Hotels in New York City
Reviewed July 15, 2013

I recently stayed 1 night at this hotel after winning a Priceline bid - paid $117 including taxes. The hotel is really clean and cute but our room was very small - room 1115. The size didn't bother us too much because we were only there for 1 night. The common areas were nicely decorated as well as our room. Our view was of a brick wall, but again, wasn't a big deal since we were there for 1 night only. I believe we were told valet parking was $54 per day and you were only allowed to leave once per day. They didn't have their own lot for self parking, but there are public lots nearby. We found it easier to park at a meter, which was just a few steps away from the hotel. We were there from Friday to Saturday and paid approximately $4 for parking - a far cry from $54. We checked out by 9:00 am on Saturday, which meant we didn't have to feed the meter again. The hotel staff was very professional and helpful. I would stay here again, but will request a larger room the next time. From what I understand, some rooms in the same category are larger than others.

Room Tip: Request another room If given room 1015 or 1115 - cute but small.
  • Stayed: July 2013, traveled as a couple
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1  Thank Cabo07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 15, 2013

This was a hotel we got through priceline and we stayed three nights. For the price we paid which was a third of going hotel rate there was nothing to complain about I don't think I would pay full price though. The hotel is historic so expect the rooms to be small as is the corridor narrow. The rooms are comfortable. The hotel was booked out when we arrived so we got a queen size bed instead of usual kings but still comfortable. Internet costs as you would expect. Service was good nothing great at front desk but housekeeping were excellent. Liked that each floor had pictures of the history of New York. The hotel is a thirty minute walk to Times Square and in a safe area. If you are elderly or have small kids thirty minutes of walking could seem a lot longer on really hot New York days . Central station is about a ten min walk. If you are paying full price try and get a room with a view unfortunately we were on the east wing and looked straight into peoples apartments so spent the whole time with our blinds closed - minor issue for us but maybe a concern for full price payers.

Room Tip: Ask for rooms not looking into others apartments
  • Stayed: July 2013, traveled as a couple
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1  Thank nitemist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2013

The staff had a very good sense of humor. We enjoyed checking in and out. Tried in everyway to be helpful. They took time to answer all of our questions. Then we met staff in the elevator and were just pleasant to talk to. We hope to visit New York again at the Hilton.

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank coxvalerie99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2013

Hotel was very clean. We were very satisfied with the cleanliness of our room. Beds was very comfortable. Room smelled very fresh and clean on day of arrival. Hotel Lobby was very nice. Curbside view of hotel was very pretty.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank 938annettew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankCosentino, General Manager at Hilton New York Grand Central, responded to this reviewResponded August 30, 2013

We are so pleased that you thoroughly enjoyed your stay with us. Wer look forward to welcoming you back as your travels bring you to NYC

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2013

We stayed at this hotel June 30-July 2. We drove a rental car into the city, it was very easy to get to from the Lincoln Tunnel. My husband grew up in and around NYC so he is able to drive there, I wouldn't be able to and I don't recommend driving if you can avoid it. The hotel is a quick walk from Grand Central Terminal. We expected to not be able to check-in until late in the afternoon so we left the car with the valet ($51 per day), left our bags with the bell man, and ventured out. The hotel is in a convenient location; very close to subways and busses. There was coffee (Starbucks and Dunkin' Donuts) steps away and there were several good restaurants nearby. We stayed in room 611, it was the best size room I have ever had in NYC! There was no view, but it was clean, quiet, and spacious. The staff was friendly and courteous and acknowledged us every time we walked through the lobby. I would definitely stay at this Hilton again!

  • Stayed: July 2013, traveled with family
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Thank MaryJo67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2013

Small and tight like most NYC dwellings. Renovated in Hilton style but the base is old NY. Good location but like most downtown hotels there is nowhere to park to check in or drop off bags. Interesting to stay in this type of place but not typical for a Hilton.

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2013 via mobile

We reserved a suite with a balcony and we got a handicapped suite with no balcony and no view. Waited a full day for them to replace the kleenex in the bathroom. No refrigerator in the room. Location was excellent, as was bell captain, valet and front desk. Disappointing also because we are Hilton Honors Club members too.

  • Stayed: July 2013
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Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton New York Grand Central

Address: E 42nd St, New York City, NY 10017-5905
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#137 Business Hotel in New York City
#175 Romantic Hotel in New York City
#206 Luxury Hotel in New York City
#211 Family Hotel in New York City
Price Range: $165 - $515 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton New York Grand Central 4*
Number of rooms: 300
Official Description (provided by the hotel):
Formerly the Tudor Hotel, this Midtown historic boutique hotel was transformed and reopened in 2010 as the Hilton Manhattan East. 300 Guest Rooms and Suites located on East 42nd St. Walking distance to Grand Central, Midtown and the United Nations. As of January, 2017 it is now Hilton New York Grand Central. ... more   less 
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Also Known As:
Hilton Manhattan East Hotel New York City
Tudor Hotel United Nations
Crowne Plaza United Nations
Tudor Hotel New York City

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