My partner and I went on holiday to NYC on 27/10/12 (the day before Hurricane Sandy!!!!) and booked to stay at the Hotel Beacon. After reading previous reviews on here it was recommended that we emailed in advance to request a high corner room away from the lifts. I did choose to email in advance as I also wanted to inform the hotel that I was planning to propose to my girlfriend. I received a swift response from the reservations department and they were very polite.
Upon arrival, our room wasn't ready (we were two hours early) but the staff were very friendly and informative. They recommend a few local shops and food places if we wanted to pass the time. When we arrived back after just over an hour the room was ready and we were allocated a room on the 21st floor (there is only 25 floors in the hotel). I do not cope well with confined spaces etc but the speed of the lifts was excellent and I managed to survive the constant use! :). We arrived at our room and it appeared we had been given a larger room (possibly because I emailed in advance) and we also received a complimentary bottle of wine and box of chocolates which was a lovely touch. The room was excellent, large, spacious, very clean with more than enough storage. The views from our huge window were fantastic! The concierge were attentive and informative without being pushy (this was my partners 6th time in NYC and they did not feel the need to tell her anything as she had good local knowledge).
Even though NYC pretty much shut down for a few days, the housekeeping service was still available (albeit on a reduced staff) and they were very polite. If you are there for a few nights (we were for 5) I would recommend that on your first morning to leave a $10 dollar tip and a note to housekeeping then leave $2/$3 for the duration of your stay and you will end up with plenty of extra toiletries/towels/pillows etc or anything else you may need.
The hotel staff kept all guests up to date with information regarding local facilities that were still available during the hurricane.
We were both very impressed with Hotel Beacon and the staff and will certainly be planning on staying there again when we visit again next year. It is extremely popular with a wide variety of ages and people visiting for various reasons. I highly recommend the Hotel Beacon.
P.S. my partner agreed to marry me when I proposed! I also received an email from the hotel to congratulate us.
- Official Description (provided by the hotel):
- Welcome to the Hotel Beacon NYC, a haven of comfort amid the bustling excitement of New York City. Located on the historic Upper West Side, amid tree-lined streets and landmark buildings, the hotel is a beacon for relaxation. Friendly and accommodating, we offer handsomely decorated, oversized guestrooms and suites. With wonderful views of Central Park, the Hudson River and Midtown Manhattan, the Beacon is the perfect vantage point from which to venture anywhere in New York. And when your busy day is done, you'll have a perfect place to come home to. ... more less
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- Also Known As:
- Beacon Hotel New York City
- Hotel Beacon New York