After a great 3 night stay at the Kimberly Hotel in May 2006 I booked again for a 4 night stay in October 2006 but this time requesting a luxury suite for 4 nights - Again the staff was outstanding but unfortunately the luxury suite did not meet the standard I was anticipating. I stayed in suite 23G. Not only was the bathroom much smaller that the one during my past stay, the plug for the Jacuzzi tub did not work, that was one of the main reasons for getting the luxury suite. The faucet in the mini bar came off in my hand and that sink was unusable, I had problems with the safe, the drapes in the living room would not close leaving an opening of 8 feet, had problems with the wall mounted TV. After returning home I wrote a letter the the manager whose name I was given at the front desk and did not receive any response from the Kimberly Hotel. I would not stay there again and woudl not recommend that hotel to anyone.
Why did I wait so long to place this - I just found Trip Advisor - staying at the Benjamin Hotel at the end of May and this time booked two suites, one for myself and the other for friends.
- Official Description (provided by the hotel):
- The Kimberly is a traditionally styled, boutique suite hotel located between 3rd & Lexington Avenues. With 30 rooms and 162 suites ranging from 266 to 935 sq ft., we offer personalized service from a warm and caring staff. Most of our suites have balconies, a rarity in NYC and many offer views of the city. Our mattresses are covered with feather beds and decked with Frette linens, which earn comments such as "I didn't want to get up" from our guests. A bonus here, is that in addition to our on-site fitness center, work-out enthusiasts can use any of the NY Heatlth and Racquet Club's 9 locations, including pools and work-out classes at no additional cost and can enjoy a cruise for three hours on their 75 ft yacht (in season) for a fee of $30 which includes a light buffet supper. ... more less
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- Also Known As:
- Kimberly Hotel New York City