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“NYC visit”
Review of The Kimberly Hotel

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The Kimberly Hotel
Ranked #32 of 468 Hotels in New York City
Certificate of Excellence
Reviewed November 15, 2012

We stayed at the Kimberly Hotel days before Superstorm Sandy reached Mahattan. This hotel is a great value for your money and is well located, our room was exceptionally large and clean and the staff extremely help . The roof top bar and restaurant were excellent and with the hotel discount a tremedous buy for NYC - enjoy the breakfast in a retractable glass rooftop that provides incredible views of the suurounding skyscrapers.

  • Stayed: October 2012, traveled with friends
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Thank Doug H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,140 - 1,146 of 1,829 reviews

Reviewed November 14, 2012

Unfortunately, I stayed in the Kimberly Hotel. What a nightmare. I was put on the floor below their bar. Loud music all night. Did absolute nothing to stop it and would not move me to another floor. This is a five star hotel? You got to be kidding....

  • Stayed: November 2012, traveled on business
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3  Thank DaddyAlan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kimmie145, Director of Sales at The Kimberly Hotel, responded to this reviewResponded January 4, 2013

Dear Guest,

We apologize for this. Under normal circumstances we would have moved you, but the hotel was completely sold out over the dates that you stayed with us. We have addressed this issue directly with the manager at Upstairs. Kindly contact me directly so that we may arrange for you to return and experience the true service we offer to so many satisfied customers.

Sincerely,

Marcia Skyers-James
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 14, 2012

I have stayed at the Kimberly many times. I love the 2 bedroom suite option and come with my siblings for a reunion about once a year. The rooms are lovely and the view of the Chrysler Building is superb. The first few times the beds were clouds of down and, I'm sorry to report, that is no longer true. The beds are very comfortable but the feather beds and real down pillows are, alas, no longer in evidence. The staff are (with exception noted later) very friendly and helpful. The exception occurred when we booked, through the hotel, a town car to take us to the theater. It was booked for 7:00 and, when It hadn't shown up by 7:10, we asked the desk to contact them and were told they had called and were running about 10 minutes late. At 20 after, we were starting to panic. The concierge had left. The desk personnel told us there was no record of us booking a car! (This was after telling us that the car company had called and said they were running late). They were quite rude! We found a car willing to take us and pick us up, but the original company charged my credit card and it took over 2 weeks for them to refund it (by check)!
The hotel is lovely, though and the rooftop bar is amazing.

Room Tip: The 2 bedroom suites are on the highest floors and have the Chrysler building views, and balconies!
  • Stayed: October 2012, traveled with family
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Thank zaphelps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2012

We love staying at The Kimberly! We have stayed here before and each time, we have had a great experience. The staff is lovely, friendly and helpful from the doorman outside, the cleaning staff, front desk/concierge, bellman and waitstaff upstairs at the restaurant. We usually stay in a one bedroom suite. We had a generous sitting area with a fridge, microwave, utensils, coffee marker and a separate room for sleeping. Bedding was comfortable and I loved the turn down service (yummy chocolates!). The rooms seem recently updated and they are clean and comfortable. We had breakfast upstairs and ate dinner at the adjacent restaurant NOIR- excellent food and service for both. Location is great as well...close to GrandCentral, 5th Avenue shops and easy to walk to great restaurants and shopping. I believe that you also have access to fitness center-we did not use on this trip but a nice perk.

  • Stayed: November 2012, traveled as a couple
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Thank SRC125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kimmie145, Director of Sales at The Kimberly Hotel, responded to this reviewResponded January 2, 2013

Dear Guest,

Thank you so much for your patronage and we greatly appreciate that you continue to choose The Kimberly when visiting Manhattan. We are delighted that you enjoyed your stay with us and look forward to welcoming you back very soon.

Wishing you all the best for the New Year!

Best Regards,
Marca Skyers-James
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 9, 2012

Although I frequently travel to Manhattan, this was the first time at the Kimberly. I was looking for an affordable suite option with 2 comfortable beds, while traveling with a family member. This is your place if you have similar demands. Very European feel; well-kept "prewar" building. Each suite is more like your own NY apartment than a cold/antiseptic hotel room. The deluxe 2 bedroom was very large and perfectly suited for people traveling together needing more space, and a kitchenette. Centrally located in Midtown (50th street) a block from Smith/Wolensky's and Third/Lexington Avenue. Enclosed rooftop solarium restaurant/bar had spectacular views of Chrysler Building and East River. Buffet breakfast could be slightly higher quality and more bountiful for the price, but all in all, I would not hesitate to stay there again for the price.

  • Stayed: November 2012, traveled with family
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1  Thank Shoredevil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kimmie145, Director of Sales at The Kimberly Hotel, responded to this reviewResponded January 2, 2013

Dear Guest,

Thank you for having chosen to stay with us here at The Kimberly Hotel.

We are extremely happy to hear that you felt so at home in one of our spacious and inviting Two Bedroom suites as they are very popular with families travelling together. We are also glad that you were able to enjoy and take in the amazing panoramic views of the city from our rooftop restaurant "Upstairs".

As you mentioned that you visit Manhattan frequently, we look forward to welcoming you back in the very near future!

Best Regards,
Marcia Skyers-James
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2012

My husband and I lost power, heat, and hot water the night of Hurricane Sandy. While we are very lucky this is all we lost, after sticking it out at home for two days, we ventured uptown for cell service, electricity, heat, and a hot meal. I have a heart condition and we were nervous staying downtown with no way of getting help if it was needed. Uptown on the third day, we walked up and down seven or eight blocks. Every single hotel was booked due to the marathon. We eventually found ourselves on 50th street and decided Kimberly would be our last attempt -if they didn't have rooms we were going back to the "1800's" downtown.

The faces at the front desk couldn't be more welcoming. While they had a full house they heard our story and said they would work with us. Charles at the front desk and Mr. Perezic were welcoming, comforting, and super sweet. I told both of them about my memories of the Kimberly as a child (my father took us there Thanksgivings to see the balloons get blown up before the parade). They saw how exhausted and frazzled we were, and offered us a discounted meal at the restaurant and a round of (much needed) drinks while they prepared our room.

The rooms at the Kimberly are super clean (and I am extremely picky), and we had a comfortable stay. The first night we had a one bedroom suite on the 17th floor which was HUGE especially for NYC! Even their regular king-size room is spacious with a large bathroom. Impressive. We stayed two wonderfully warm and cozy nights, and left only when we heard our lights were on.
Despite the fact the hotel was slam packed with guests for the marathon, they made it work for us somehow. They knew we were feeling a little displaced, and they went out of their way to make us feel welcome and comfortable --especially nice when I didn't feel well on the last night. For that, I had to take the time to write the review here. I want to make it a tradition now, and take a "stay-cation" uptown at least once a year at the Kimberly.

Thank you Charles, Mr. Perezic, the Front Desk Staff and McKayla the bartender in the restaurant for being so sweet to us! We will highly recommend the Kimberly.

Room Tip: Higher floors = less noise only because you are in midtown Manhattan and the garbage trucks are loud...
  • Stayed: October 2012, traveled as a couple
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2  Thank LZNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kimmie145, Director of Sales at The Kimberly Hotel, responded to this reviewResponded November 6, 2012

Dear Guest,

First, let me extend the heartfelt sympathies of our entire team to you and your husband. Secondly, thank you so much for making us your last attempt in your search for a room. We are happy that you found us and that you took the time to write this very warm review about the hotel and our staff.

At The Kimberly, we are like one big family with most of us having worked here for many years. We consider you as part of our extended Kimberly family. Although I am sure you are happy to be back in the comfort of your own home, we look forward to welcoming you back for your mentioned stay-cation with your Kimberly family in the very near future.

Best regards,
Marcia Skyers-James

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2012 via mobile

Really loved this hotel. During a recent stay we stayed in a suite. Very spacious and clean. There was a fridge, microwave glasses (wine, juice, etc), silverware etc. Staff was very helpful. Directed us to great restaurant. Rooftop bar very cute. Did not order food so cannot comment. Would definitely stay there again!

  • Stayed: October 2012
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1  Thank Summerbaby72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kimmie145, Director of Sales at The Kimberly Hotel, responded to this reviewResponded November 6, 2012

Dear Guest,

Thank you for having chosen to stay at The Kimberly and for taking the time to post your thoughts on TripAdvisor.

We are glad you enjoyed you stay with us. Yes, we too love the fact that we can offer a little more space in our suite accommodations. We look forward to your next visit - hopefully that will be soon.

Best regards,
Marcia Skyers-James

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Kimberly Hotel

Address: 145 East 50th Street, New York City, NY 10022-9502
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#30 Luxury Hotel in New York City
#69 Family Hotel in New York City
#84 Business Hotel in New York City
#111 Romantic Hotel in New York City
Price Range: $239 - $833 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Kimberly Hotel 4*
Number of rooms: 192
Official Description (provided by the hotel):
The Kimberly is a traditionally styled, boutique suite hotel located between 3rd & Lexington Avenues. With 30 rooms and 162 suites ranging from 266 to 935 sq ft., we offer personalized service from a warm and caring staff. Most of our suites have balconies, a rarity in NYC and many offer views of the city. Our mattresses are covered with feather beds and decked with Frette linens, which earn comments such as "I didn't want to get up" from our guests. A bonus here, is that in addition to our on-site fitness center, work-out enthusiasts can use any of the NY Heatlth and Racquet Club's 9 locations, including pools and work-out classes at no additional cost and can enjoy a cruise for three hours on their 75 ft yacht (in season) for a fee of $30 which includes a light buffet supper. ... more   less 
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Also Known As:
Kimberly Hotel New York City

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