This hotel is in the perfect tourist location. Barely 50m from Central Park and the nearest subway station. Given the fragmented NY subway system, it's also within a 10 minute walk of the other subway lines, which is a must. Good bars and restaurants are only a skip away. A walk to Columbus Circle took us just over 15 minutes. Our room overlooked the Natural History Museum and Downtown skyline. You pay a little more for this view, but I think it is worth it. The room was well appointed with enough space for 2 people to live comfortably for 10 days. The room was cleaned daily, and to a high standard. Air conditioning was fitted to the room. Now a couple of small negatives. The bathroom fan was not up to the task, leading to a foggy bathroom after showering. It's also not an automatic fan, which you need to remember to start whenever you use the bathroom. The other negative was the absence of free Wifi in the rooms. Rather outdated today and this would have made a big difference to the comfort experience. There is free Wifi in the downstairs lobby but it's rather slow and unreliable. Something they should look to improve for customer experience. The hotel staff we found to be very friendly and eager to help. The exception to this was the booking agent who sits in the lobby. Unless you are wanting to book a show then he was totally disinterested and didn't reflect well on the hotel's image. A shame when the rest of the staff clearly are trying so hard. A few small niggles but overall this is a good reliable hotel offering value for a great location. Happy to recommend.
- Official Description (provided by the hotel):
- The Excelsior Upper West Side NYC Hotel Located in the fashionable Upper West Side neighborhood between Central Park and Columbus Avenue, the Excelsior Hotel is a beautifully renovated hotel with an abundance of old world charm and comfort. This landmark hotel is characteristic of Manhattan's architectural beauty among the dramatic Central Park setting; thoroughly complimented by modern conveniences and luxuries. The Excelsior Hotel is located in one of New York City's trendiest neighborhoods, overlooking the American Museum of Natural History and the Rose Center for Earth and Space. Popular attractions such as Lincoln Center, the Beacon Theatre, and Columbia University are within walking distance to the Excelsior. A leisurely stroll across Central Park to the Upper East Side leads to the luxurious boutiques of Madison Avenue, an endless selection of restaurants, the Metropolitan Museum of Art, Guggenheim and Whitney Museums. If your plans include an evening at the theatre or site seeing among the hustle and bustle of Manhattan, famous attractions such as Times Square, the Empire State Building, and Rockefeller Center are a quick ride from the Excelsior Hotel by New York Taxi, Subway, or bus. Manhattan's Excelsior Hotel features an elegantly and comfortably appointed Lobby; inviting guests to feel at home upon their arrival. Its New York City hotel room accommodations are inspired with an Art Deco contemporary motif with countless amenities and services to make a stay at the Excelsior Hotel an experience for guests desiring more than a typical New York "tourist" hotel. ... more less
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- Also Known As:
- Excelsior New York City
- Excelsior Hotel New York City