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“Good value Downtown”

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Hampton Inn Manhattan-SoHo
Ranked #295 of 467 Hotels in New York City
Wirral
Level 4 Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Good value Downtown”
Reviewed October 21, 2013 via mobile

Stayed here last week for 5 nights. Under refurb so bar is closed but no great shakes as plenty of nearby decent places. Room as expected was small but perfectly clean and bed very comfy. No view but as out all day was more concerned about the location and this place met our expectations.
Free breakfast was a pleasant surprise as plenty to choose from. Situated near Mulberry Street which is great for Italian Food and within 10 minute walk to New World Trade Centre.

Stayed October 2013, traveled as a couple
Helpful?
Thank JBWirral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KleinV54, Manager at Hampton Inn Manhattan-SoHo, responded to this review, November 4, 2013
Dear JBWirral,

Thank you for your feedback. We are happy to know how much of a great time you had while visiting our hotel and area. Our apologies about the renovations, pay us a visit within the next couple of months as everything should be finalized. Thank you for being our guest.


Warm Regards,

Klein Vergara
Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (256)
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london
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 17, 2013

- hot water from the tap took 20 mins to warm up
- painfully week shower water pressure
- expensive for what it is
- room STANK of cigarette smoke
- air conditioning in room was broken
- too early check out time
- cockroaches in the hallway!
- breakfast area was a building site

stress stress stress

AVOID AT ALL COSTS

Room Tip: go elsewhere
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rod m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arthurcheung, General Manager at Hampton Inn Manhattan-SoHo, responded to this review, October 18, 2013
Dear Rod M:

Please accept our sincere apologies for the unacceptable service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues you encountered with pests, comfort and cleanliness. Should you return to our area in the future, we would love to have you back so we may better demonstrate the complete quality stay you expect and deserve.

Best regards,
Arthur Cheung
General Manager
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Munster, United States
1 review
Reviewed October 16, 2013

Location in Soho was great. Room very small but we knew that ahead of time so for the price it was fine. No counter to place things in bathroom. Elevators an issue with only 2 for 19 floors. Lobby, bar, eating area under construction so that was inconvenient. The staff was very friendly and helpful.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Alfonse M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KleinV54, Manager at Hampton Inn Manhattan-SoHo, responded to this review, October 19, 2013
Dear Alfonse M,

Thank you for being a guest of ours at the Hampton Inn Soho. We appreciate you taking time out in sharing your experience about your stay. We truly apologize about the renovations going on during your stay. Hopefully in the near future once all our renovations are complete you'll return to experience our brand new lobby floor. We hope to see you again to prove to you that our service can go hand in hand with our new and improved appearance.

Warm Regards,
Klein Vergara
Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 3 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 13, 2013

This hotel is located just off the main road where you can walk up to to upper Manhattan or just a few blocks away from quirky bars & trendy shops of Nolita & Tribeca. There was always plenty of breakfast available, the reception staff were always on hand to help & very friendly. The WiFi worked. and the bar was a good place to have a quick drink whilst waiting for someone else to get ready! The rooftop view was south facing and didn't have a bar or any service up there, but was good for a quick view.

Room Tip: Ask at Reception about the helicopter trips as they can recommend the best company & you can pay...
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KleinV54, Manager at Hampton Inn Manhattan-SoHo, responded to this review, October 14, 2013
Dear James W,

Thanks so much for sharing your feedback about our hotel. I am happy to know we were able to provide you with a satisfactory stay and that you were able to enjoy all of it. Just for future reference, a great idea during your visit to our balcony would be taking a drink from our bar up to the balcony as many guests enjoy to do so. Come check us out again soon as we have been going through renovations that will make things feel more interesting. Thank you for being our guest.

Warm Regards,

Klein Vergara
Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CT
Level 3 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 7, 2013

Thank you to Felix who checked us in at 2am and had many helpful tips. The room was very clean and seemed quite up to date and for NYC the bathroom was huge. We also liked the new charging station for all mobile devices. We were happy to find the rooftop terrace upon Felix's recommendation with a gaggle of fine spirited folks to chat with-felt like backpacking in Europe-what a view!
Slept too late for breakfast but there was bold coffee waiting to help get our day started. The bed was comfy the high floor room was quiet and we could walk everywhere we wanted to go and there are several excellent corner stores for snacks and fresh squeezed juice within a block or so.
Upon checkout on Saturday our bags were stowed by another very helpful staff member-who went out of his way to put our computer bags behind the desk for safe keeping.

Room Tip: All are probably good, we had a high floor city view.
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hardtstein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KleinV54, Manager at Hampton Inn Manhattan-SoHo, responded to this review, October 9, 2013
Dear hardtstein,

We appreciate you stopping by to share your lovely comments about your current stay. I will be sure to commend Felix for leaving a lasting impression on you folks and we are truly glad to hear how much you enjoyed your stay. Our balcony is always great for views and enjoying a drink and I am glad you were able to experience that special moment there. Our staff would be more than glad to host your stay once again and we hope to see you return.

Warm Regards,

Klein Vergara
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado, United States
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 7, 2013

We used our reward points for this 2-day stay prior to a cruise to Bermuda. The hotel was very clean, quiet and up to the standards we expect from Hampton and all Hilton properties. Excellent location, convenient to subway and taxis on 6th Avenue. Easy walking distance to shops and restaurants of SoHo, Little Italy and Greenwich Village. The lobby was being renovated during our stay, so the bar was unavailable, but we didn't need that.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Michael J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KleinV54, Manager at Hampton Inn Manhattan-SoHo, responded to this review, October 9, 2013
Dear Michael J,

We appreciate you taking time out to share your experience about our hotel. It looks to be that we were a perfect fit will you visited NYC. We are glad Soho served you and that you were able to have easy access to all the shopping and restaurant discoveries our area offers. We strive to impress our guests so that they can not only feel welcome when they arrive, but also leave wanting to return. Hopefully after your great experience we get to see you again.

Warm Regards,
Klein Vergara
Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
105 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed October 5, 2013

Agree, the rooms are clean and typically (as in the city) small. Breakfast area was under construction October 2013, but the staff set out an acceptable buffet in a makeshift area near the lobby. There is no room service (a n essential convenience) but plenty of fast delivery options and of course there isn't any shortage of nearby eateries. I'll be here on business for a few weeks and expect to enjoy more of the same.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PaulOfMaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KleinV54, Manager at Hampton Inn Manhattan-SoHo, responded to this review, October 8, 2013
Dear PaulOfMaine,

Thank you for being a recent guest of ours at the Hampton Inn Soho. We are glad to know that we were able to accommodate your stay to the best of your needs. Unfortunately we are not a full service hotel however we have developed a close relationship with nearby restaurants that you may find interesting in your meal options. Perhaps we can tell you more about it the next time around. We hope to see you again soon as we definitely look forward to meeting your expectations.

Warm Regards,
Klein Vergara
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Manhattan-SoHo

Property: Hampton Inn Manhattan-SoHo
Address: 54 Watts St, New York City, NY 10013
Phone Number:
Location: United States > New York > New York City > Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#171 Business Hotel in New York City
#182 Family Hotel in New York City
#214 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn Manhattan-SoHo 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Hampton Inn Manhattan-Soho Hotel New York City
Manhattan Soho Hampton Inn

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