I stay in NYC for work all the time and use all Marriott properties. This particular property is new and has a great modern room. It should it's brand new. What is very disappointing is the amount of time it takes to get an elevator. Service was also an issue. I returned to my room midday to make a private call and my room was being done, I asked the young lady to leave and she insisted on staying because she only needed a few more minutes. I was blown away. Went to the gym and asked for a towel, no towels provided. I recommend the courtyard at Herald Square or the courtyard in Chelsea above this place.More
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