10 / 10 Recommend!! This experience was phenomenal. I went during our trip to NYC and it was definitely a highlight. We did the upgraded package for like $45 or $49 and I would say it was worth it. We went on a Friday night ( not really busy at all ) and the express ticket was so quick. In the door, through security, and up to the observation deck in probably about 10-15 minutes. We went at sunset which was AMAZING. I would recommend more the day/sunset time. Seeing NYC at night was cool, but I thought the views were better during the day. We had unlimited time up there which made it so worth the time. We got our sunset shots, had supper at the cafe up there while we waited for the city lights to fully illuminate. I thought the whole experience was worth the price! The glare on the glass interrupted some photos, but they darkened it as much as they could while it was still bright enough to see people and not run into things. All in all, why not just try it out?