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19,867
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Reviewed May 16, 2019 via mobile

Visited the one world observatory inn early may. Had booked a skip the que ticket which was worth here as the lines were quite long. The elevator up is amazing! The view from the top is also absolutely stunning! Definitely worth a visit

Date of experience: May 2019
1  Thank toby_8
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2019

Going to NYC and not going to One World is the same as going to Paris and not going to Eifel Tower. Very interesting tour and structure guarantee an incredible spectacle. It's really worth it

Date of experience: May 2019
Review collected in partnership with this attraction
1  Thank Coastal23892684146
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2019

Absolutely stunning 360 degree views keep you gaping for hours. The elevator ride up has a immersive simulation of traveling through time as you see how Manhatten was originally settled and built-up over the ages.

If you have time, I'd also recommend signing up for the prix fixe meal. We had dinner, which was a wonderful time of eve to watch the sunset and enjoy a nice bottle of wine. Sometimes these are a rip-off, let's face it, but it was comparable to many restaurants we've eaten in NYC and gave us an extended opportunity to enjoy the views without having to elbow our way around the venue.

Date of experience: May 2019
Review collected in partnership with this attraction
1  Thank FloridaRiz
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2019

Our worst experience in NYC. We went there just before sunset. The weather was clear-ish. You could see the top of the building nicely, so we decided to go for it. We bought the tickets, and waited to go up. We paid a butload of money, only to see our reflections in the windows. The fog had dropped and we couldn't see anything! It was really disturbing. The employees pretended that everything was great, while all of us were deeply disappointed. It might have been our fault for not double checking if the weather will be fine by the time we get up to the observation deck (which was about 30 min after entering the building), but I think it would have been nice, if they had warned us about the visibility. For example, when we wanted to go to the Top of the Rock, they immediately told us that the visibility was zero and recommended we return the next day.
Here, we had to wait for over 30 min just to get back down with the elevator, since, naturally, nobody wanted to stay on the deck and there was a huge crowd for going back down. When we got to the lobby, as there was nobody at the ticket desk anymore, we didn't even complain, because we didn't feel like spending more time to find somebody to complain to. So we just went home to try and forget about this fiasco.
The only reason this place didn't get just one star, is the clever animation in the elevator, displaying the buildings in NYC over time and the interesting video they show on the deck.

Date of experience: May 2019
1  Thank Urška G
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Delfin_Ortiz, General Manager at One World Observatory, responded to this reviewResponded May 28, 2019

Hi Urška,

Thank you for flagging this for us. We do abide by our See Forever Commitment, which allows for a change of date and time of your ticket when there is zero visibility. We regret mother nature was not quite cooperating on the day of your visit. If you'd like to send any more details regarding your experience, please email info@oneworldobservatory.com.


Best,

Delfin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 16, 2019

We paid for the priority ticket to skip the elevator line which was worth it. Getting the tablet actually slowed everything down though. I wish there was a faster process for that instead of waiting in line while everybody heard the sales pitch of why they should pay for the tablet. Overall incredible views and is a must see first hand experience!

Date of experience: May 2019
Review collected in partnership with this attraction
1  Thank Departure22008898933
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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