We met Arkady who drove us with a tour guide, Katherine, from Levy’s who organised a bespoke 4 hour... read more
We met Arkady who drove us with a tour guide, Katherine, from Levy’s who organised a bespoke 4 hour... read more
DaVinci Limo is an excellent company. Arkady the owner was our driver and is a very intelligent... read more
I used DaVinci Limo and Tours as part of a fascinating tour of New York through many Mafia-related points of interest. Over the course of four hours, our driver Arkady was able to drive us from Penn Station up to 72nd street, down to Little Italy and back up to the station. He managed to park us directly in front of almost every major landmark related to the Italian and Jewish Mob in Manhattan for photo opportunities and quick tours. The vehicle was clean and luxurious, and his driving was very efficient. He even contributed some interesting information about Mafia figures and historic New York locations. I highly recommend DaVinci Limo!
Thank You!
I have used DaVinci several times - they provided transport for my sightseeing tours (which I arrange & lead for my clients as a tour guide). Excellent! Arkady is very accommodating, and the prices are reasonable. Service has been professional, and all vehicles have been quite comfortable. Thank you very much, Arkady & DaVinci!
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We had a travel agent book DaVinci Limo & Tours for our family's transportation including a disabled elderly grandmother. Our flight was delayed by the airlines for hours, reducing layover to 43 minutes so we barely made the connection pushing a wheelchair. On the connecting flight I called Arkady to update and he YELLED (no exaggeration) at me demanding "Why did you not call me earlier!? This is going to cost me money! I tried to call you when I saw your flight was delayed!!" (I was in flight when he called).
Completely unacceptable to yell at customers. We had prepaid or I would have cancelled. Limo & Tour companies should be experts in customer service. They also did not provide the one thing we requested which was a step stool.
I will advise our travel agent to find another limo company.
I never yell at customers. The customer had a hard time hearing me. I had to raise my voice. I've been in the business since 1985. I am not new to this. I did try to contact the customer to see what's going on. They came in much later. On a different flight. They didn't provide us with the new flight number. It is always helpful when we get the correct information. We do have other curomers that are being affected because of wrong information. We pride ourselves in Exelent service. We have many repeat customers and we always aim to please.
DaVinci Limo and Tours was recommended by our tour Guide, Jared. We arranged for transport to and from JFK into the city, and also to drive us for a 4 hour tour with Jared. The driver was awaiting our arrival at the airport, and the Sprinter van was the perfect vehicle for 7 women and their luggage. We were able to get out during our tour to see the sights, then they would be there to pick us up when we were done. For the return to JFK, they were right on time.
The van was always clean and comfortable, and the drivers (Ivan and Igor) were very nice and very professional. Their prices were reasonable, and it was very easy to coordinate through Arkady. I would definitely recommend this service!
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Our family did a 4 hour tour of New York City after a Disney cruise. We felt safe and sound with Arkady behind the wheel of the Escalade. As you can imagine the traffic was bad but our driver Arkady found safe ways to get our group around the city safe and sound. Thank you for a safe N.Y adventure!
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We had the privilege of riding with DaVinci while we were staying in NYC. The drivers we had were very polite and had great suggestions for what we should do while visiting. Our driver which turned out to be the owner, on our way back home, got us to the airport earlier than anticipated. Weather was bad and our flight ended up being delayed, however because we were early, we were able to switch flights and get home sooner than we had anticipated. We can't say enough good things about DaVinci! We were really so impressed! The vehicles that we were driven in were pristine! The inside, the outside, it was like they were brand new, purchased that day! We felt like royalty being driven around NYC in their vehicles! If we get back to NYC some day, we will definitely be calling them for our transportation needs!
Thank You!