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Review Highlights
Excellent in every way!

DaVinci Limo is an excellent company. Arkady the owner was our driver and is a very intelligent... read more

Reviewed January 9, 2019
LifesUnViaggio
,
Ohio
NYC and Cruise Group Trip

As a Travel Agent it is essential to me that my clients receive quality service. I just returned... read more

Reviewed October 7, 2018
Stephanie P
,
Clearwater, Florida
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Reviewed October 9, 2017 via mobile

We had a travel agent book DaVinci Limo & Tours for our family's transportation including a disabled elderly grandmother. Our flight was delayed by the airlines for hours, reducing layover to 43 minutes so we barely made the connection pushing a wheelchair. On the connecting flight I called Arkady to update and he YELLED (no exaggeration) at me demanding "Why did you not call me earlier!? This is going to cost me money! I tried to call you when I saw your flight was delayed!!" (I was in flight when he called).

Completely unacceptable to yell at customers. We had prepaid or I would have cancelled. Limo & Tour companies should be experts in customer service. They also did not provide the one thing we requested which was a step stool.

I will advise our travel agent to find another limo company.

Date of experience: October 2017
Thank Ashley J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arkady A, Owner at DaVinci Limo & Tours, responded to this reviewResponded December 2, 2017

I never yell at customers. The customer had a hard time hearing me. I had to raise my voice. I've been in the business since 1985. I am not new to this. I did try to contact the customer to see what's going on. They came in much later. On a different flight. They didn't provide us with the new flight number. It is always helpful when we get the correct information. We do have other curomers that are being affected because of wrong information. We pride ourselves in Exelent service. We have many repeat customers and we always aim to please.

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Reviewed December 29, 2016

DaVinci Limo and Tours was recommended by our tour Guide, Jared. We arranged for transport to and from JFK into the city, and also to drive us for a 4 hour tour with Jared. The driver was awaiting our arrival at the airport, and the Sprinter van was the perfect vehicle for 7 women and their luggage. We were able to get out during our tour to see the sights, then they would be there to pick us up when we were done. For the return to JFK, they were right on time.

The van was always clean and comfortable, and the drivers (Ivan and Igor) were very nice and very professional. Their prices were reasonable, and it was very easy to coordinate through Arkady. I would definitely recommend this service!

Date of experience: December 2016
Thank Paulette M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arkady A, Owner at DaVinci Limo & Tours, responded to this reviewResponded August 10, 2018

Thank You!

Report response as inappropriate
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Reviewed October 26, 2016 via mobile

Our family did a 4 hour tour of New York City after a Disney cruise. We felt safe and sound with Arkady behind the wheel of the Escalade. As you can imagine the traffic was bad but our driver Arkady found safe ways to get our group around the city safe and sound. Thank you for a safe N.Y adventure!

Date of experience: October 2016
1  Thank DDRAMPS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arkady A, Owner at DaVinci Limo & Tours, responded to this reviewResponded August 10, 2018

Thank You!

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Reviewed November 2, 2015

We had the privilege of riding with DaVinci while we were staying in NYC. The drivers we had were very polite and had great suggestions for what we should do while visiting. Our driver which turned out to be the owner, on our way back home, got us to the airport earlier than anticipated. Weather was bad and our flight ended up being delayed, however because we were early, we were able to switch flights and get home sooner than we had anticipated. We can't say enough good things about DaVinci! We were really so impressed! The vehicles that we were driven in were pristine! The inside, the outside, it was like they were brand new, purchased that day! We felt like royalty being driven around NYC in their vehicles! If we get back to NYC some day, we will definitely be calling them for our transportation needs!

Date of experience: October 2015
1  Thank fouche817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arkady A, Owner at DaVinci Limo & Tours, responded to this reviewResponded August 10, 2018

Thank You!

Report response as inappropriate
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Reviewed May 27, 2015

When my girlfriends and I booked our NYC trip through a NYC tour agency we asked for transfers from the airport to our hotel, and back. When we exited baggage we were met by Arkady from DaVinci Limo and Tours.

Arkady's limo is a very nice, customized luxury car (I think it was a Mercedes) and the drive to NYC was very comfortable. Along the way, Arkady provided background information for the neighborhoods we drove through and buildings we passed. He gave us tips for our stay in NYC and we got to our hotel relaxed and happy with the ride.

I called Arkady about an hour before we were to leave NYC and he was already there waiting to take us to the airport. Again, he was very nice and asked about our trip. The drive was a bit shorter than coming into the City as the traffic wasn't as bad.

All in all, we were very satisfied with Arkady and DaVinci Limo and Tours.

Date of experience: April 2015
6  Thank Rebelliot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arkady A, Owner at DaVinci Limo & Tours, responded to this reviewResponded August 10, 2018

Thank You!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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