We met Arkady who drove us with a tour guide, Katherine, from Levy’s who organised a bespoke 4 hour... read more
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DaVinci Limo & Tours
New York City, NY 11370-1660
Review Highlights
“Great tour, wonderful driver. Thanks Arkady.”
MULLERS2
, West Midlands, United Kingdom
“Excellent in every way!”
DaVinci Limo is an excellent company. Arkady the owner was our driver and is a very intelligent... read more
LifesUnViaggio
, Ohio
JeffreyStirewalt
Brooklyn, New York
4
Highly Recommended - Da Vinci Limo
Review of DaVinci Limo & Tours
Date of experience: September 2017
Thank JeffreyStirewalt
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Ashley J
1
via mobile
We had a travel agent book DaVinci Limo & Tours for our family's transportation including a disabled elderly grandmother. Our flight was delayed by the airlines for hours, reducing layover to 43 minutes so we barely made the connection pushing a wheelchair. On the connecting flight I called Arkady to update and he YELLED (no exaggeration) at me demanding "Why did you not call me earlier!? This is going to cost me money! I tried to call you when I saw your flight was delayed!!" (I was in flight when he called).
Completely unacceptable to yell at customers. We had prepaid or I would have cancelled. Limo & Tour companies should be experts in customer service. They also did not provide the one thing we requested which was a step stool.
I will advise our travel agent to find another limo company.
Date of experience: October 2017
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arkady A, Owner at DaVinci Limo & Tours, responded to this reviewResponded December 2, 2017
I never yell at customers. The customer had a hard time hearing me. I had to raise my voice. I've been in the business since 1985. I am not new to this. I did try to contact the customer to see what's going on. They came in much later. On a different flight. They didn't provide us with the new flight number. It is always helpful when we get the correct information. We do have other curomers that are being affected because of wrong information. We pride ourselves in Exelent service. We have many repeat customers and we always aim to please.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PauletteM_13
Burnet, Texas
4114
DaVinci Limo and Tours was recommended by our tour Guide, Jared. We arranged for transport to and from JFK into the city, and also to drive us for a 4 hour tour with Jared. The driver was awaiting our arrival at the airport, and the Sprinter van was the perfect vehicle for 7 women and their luggage. We were able to get out during our tour to see the sights, then they would be there to pick us up when we were done. For the return to JFK, they were right on time.
The van was always clean and comfortable, and the drivers (Ivan and Igor) were very nice and very professional. Their prices were reasonable, and it was very easy to coordinate through Arkady. I would definitely recommend this service!
Date of experience: December 2016
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arkady A, Owner at DaVinci Limo & Tours, responded to this reviewResponded August 10, 2018
Thank You!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DDRAMPS
Bismarck, North Dakota
205
via mobile
Our family did a 4 hour tour of New York City after a Disney cruise. We felt safe and sound with Arkady behind the wheel of the Escalade. As you can imagine the traffic was bad but our driver Arkady found safe ways to get our group around the city safe and sound. Thank you for a safe N.Y adventure!
Date of experience: October 2016
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arkady A, Owner at DaVinci Limo & Tours, responded to this reviewResponded August 10, 2018
Thank You!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
fouche817
Ocala, Florida
52
We had the privilege of riding with DaVinci while we were staying in NYC. The drivers we had were very polite and had great suggestions for what we should do while visiting. Our driver which turned out to be the owner, on our way back home, got us to the airport earlier than anticipated. Weather was bad and our flight ended up being delayed, however because we were early, we were able to switch flights and get home sooner than we had anticipated. We can't say enough good things about DaVinci! We were really so impressed! The vehicles that we were driven in were pristine! The inside, the outside, it was like they were brand new, purchased that day! We felt like royalty being driven around NYC in their vehicles! If we get back to NYC some day, we will definitely be calling them for our transportation needs!
Date of experience: October 2015
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arkady A, Owner at DaVinci Limo & Tours, responded to this reviewResponded August 10, 2018
Thank You!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rebecca E
San Jose, California
233134
When my girlfriends and I booked our NYC trip through a NYC tour agency we asked for transfers from the airport to our hotel, and back. When we exited baggage we were met by Arkady from DaVinci Limo and Tours.
Arkady's limo is a very nice, customized luxury car (I think it was a Mercedes) and the drive to NYC was very comfortable. Along the way, Arkady provided background information for the neighborhoods we drove through and buildings we passed. He gave us tips for our stay in NYC and we got to our hotel relaxed and happy with the ride.
I called Arkady about an hour before we were to leave NYC and he was already there waiting to take us to the airport. Again, he was very nice and asked about our trip. The drive was a bit shorter than coming into the City as the traffic wasn't as bad.
All in all, we were very satisfied with Arkady and DaVinci Limo and Tours.
Date of experience: April 2015
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arkady A, Owner at DaVinci Limo & Tours, responded to this reviewResponded August 10, 2018
Thank You!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.