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“Very Nice”
5 of 5 bubbles Review of San Carlos Hotel

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San Carlos Hotel
Ranked #46 of 467 Hotels in New York City
Certificate of Excellence
Lake Jackson, Texas
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Very Nice”
5 of 5 bubbles Reviewed August 1, 2013

Stayed in a suite for three nights with three kids - very comfortable with plenty of room. Very nice hotel with friendly and helpful staff. About 15-20 minute walk to Times Square. Breakfast was breads, cereal, and yogurt - no eggs or breakfast meat. No swimming pool. Would definitely stay again.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank river_ranger7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,340 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (189)
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English first
Sao Paulo, SP
Level Contributor
84 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed July 30, 2013

My husband, my kids and I stayed at the San Carlos hotel in July for 9 days. The staff is corteous, the location is good (4 blocks from 5th ave). The complimentary breakfast (a good differential in NY) is ok: basket of breads/toasts, cereal,coffee, milk, yogurt, orange juice. No eggs, no ham, no cheese, only 1 type of fruit. After 4 days you will get tired of this...#fact
The room was clean and although it is not so spacious, has a closet, a mini fridge and a microwave oven. Two small windows facing only brick walls (like all double rooms in the hotel) and a tiny bathroom. The courtains broke on our second day and were promptly fixed without asking (!!!). Beds are comfy and the street is calm.
Free wifi in the room and computers with printers (!!!) on the second floor. Great to print out e-tickets and etc during the trip.

Room Tip: Maybe the executive suite is better (more spacious and with some view).
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BrazilianLu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed July 22, 2013

Excellent hotel located in midtown. I love the location, the rooms are super big, they have complimentary breakfast, the have free WiFi. Excellent for couples or families!!
The staff is very friendly and the rates are great for New York.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Traveltoparadise15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed July 22, 2013

I stayed at the San Carlos hotel in June for a short business trip, nice hotel in a good location, but my suite was definitely due for a facelift. It was spacious and overall clean, but the carpet was quite stained and the decor pretty dated. Would stay there again because of the location, not sure about the 4 star rating though.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thomas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed July 21, 2013

I booked this hotel because of all good reviews here, and therefore I had great expectations. However, my experience was nothing like all reviews indicates. Were was the lovely personell, the great cleaning of the rooms, the wonderful breakfast, the great location?
The persons working there was ok, but they were not friendly and talking with us. No one asked if they could bring our huge luggage up to our room. The view was terrible. The only window we had was facing a brick wall. The breakfast was ok. The location was ok. My summary is that the hotel is an ok one, and nothing more than that. Next time we will look for another hotel. Do not believe all good reviews of this one!!!!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danielnilsson940
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed July 21, 2013

We spent 9 nights at the San Carlos in a one bedroom suite and highly recommend it.

The good?
Location. Subways were less than 5 mins walk away, places like the Rockefeller were within walking distance. The m50 crosstown bus left on the San Carlos' block corner and took us straight to the Intrepid museum.
Room was huge! Separate bedroom, two closet spaces, a small kitchen with enough cutlery/appliances to tide you over each day.
Breakfast was well stocked and good quality (eg. Pastries looked appetising/apples weren't damaged unlike some places we have stayed). Members of our family often missed breakfast due to ill health/jet lag, and it was nice that staff were happy for me to take breakfast for them back to our room.
Wi fi was good, no problems with speed or dropping out. Also liked the free newspapers.
Premises were very clean and staff were lovely.
We requested a quiet room and that's what we got. A whisper quiet room on level 16 facing away from the street, we didn't hear any other guests.

The less good?
As previous posters have mentioned, the AC is loud and the box is big. The size of the machine doesn't matter (aesthetics aside), but we did find it too noisy in our bedroom at night but having two rooms, we just left the door open, turned the AC off in the bedroom and cranked the living room AC up a little to compensate.
Again as previous posters have said, the curtains are not block out. Our 2 year old was exhausted and lacking in sleep, but still woke up at the crack of dawn because of light in our room.
A email before we arrived asking a question was never responded to, this is very poor customer service but is in stark contrast to all the staff we encountered once we arrived.

Overall though, we really enjoyed our stay. the san carlos is not trendy but it's very clean, comfortable and and it felt like leaving an old friend when we left.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ajax79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed July 21, 2013

Stayed for a quick business trip. The hotel is a good location and the staff was very pleasant. However, the hotel is a bit tired. It could be updated. The room was a very good size but not very well apportioned. The air conditioner was noisy. The microwave was filthy and non operational. My lock box was not working and it took themj an hour to fix.

It has potential. It is more suited for foreign travelers than business travelers.

Stayed July 2013, traveled on business
Helpful?
Thank pingos04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about San Carlos Hotel

Property: San Carlos Hotel
Address: 150 East 50th Street, New York City, NY 10022-9500
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#22 Family Hotel in New York City
#38 Luxury Hotel in New York City
#53 Business Hotel in New York City
#87 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — San Carlos Hotel 4.5*
Number of rooms: 147
Official Description (provided by the hotel):
The San Carlos hotel is one of New York City's most elegant, charming, and stylishly sophisticated hotels. Located on New York's fashionable East Side, the San Carlos offers spacious accommodations, plush furnishings, and warm personable service. Oversized rooms and suites are tastefully appointed and include a pantry or kitchenette with microwave, refrigerator and coffeemaker. This four star boutique hotel is centrally located and walking distance to major attractions, restaurants and shopping. If you are looking to relax in a tranquil and contemporary setting, the San Carlos Hotel is perfect for you. This truly is one of the best hotels Midtown New York has to offer. ... more   less 
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Also Known As:
Hotel San Carlos
San Carlos Hotel New York
San Carlos New York City

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