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“One night Business travel”

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Best Western Plus Hospitality House
Ranked #121 of 469 Hotels in New York City
Certificate of Excellence
Reviewed March 24, 2014

Very clean1 bedroom Suite with modest furnishings, with full kitchen and very comfortable bed. Good location, no views out of windows but I didn't need that. Just wish I would have had time to take advantage of the kitchen. Everyone of the staff was very accommodating.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Best Western
Thank Mark A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robg64, General Manager at Best Western Plus Hospitality House, responded to this reviewResponded March 27, 2014

Thank you for your patronage and review of our hotel. We hope to see you again in the future!

Warm Regards,
Robert

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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351 - 357 of 1,169 reviews

Reviewed March 23, 2014 via mobile

Had a great stay. Positives - Location, huge rooms ( handy if you are staying with a family), Mr Sharma a real asset to the hotel always helpful.
The only negative is the breakfast which is monotonous and does not offer much variety.
Will definitely recommend.
Thanks
Jay

Stayed: March 2014, traveled with family
Thank Jay G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robg64, General Manager at Best Western Plus Hospitality House, responded to this reviewResponded March 27, 2014

Thank you for your feedback and positive comments. Sammy is indeed an asset to our service effort and we were thrilled to see that he made your experience special and notable. We are always updating and trying new things for our breakfast. For example we recently added flavored waffles (blueberry , banana nut, strawberry and whole wheat). We are constantly on the look out for ways to improve.

Thank you again!

We look forward to seeing you again , soon!

Warmest Regards,

Robert

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 22, 2014

Wonderfully clean and spacious. We enjoyed our stay...especially because of Sam at the front desk. He was most helpful, professional and friendly. He went above and beyond to help us get where we needed to go and do what we wanted to do. I highly recommend this hotel!

  • Stayed: March 2014, traveled with family
    • Value
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Review collected in partnership with Best Western
1  Thank Leann S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robg64, General Manager at Best Western Plus Hospitality House, responded to this reviewResponded March 27, 2014

Thank you for your review and stay with us. We appreciate your recommendation. Sammy will be honored, as is management, to hear that. We hope you come back soon!

Warm Regards
Robert

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 16, 2014

Our party of 7 women arrived on 8th March 2014 to stay for 5 nights and were given an upgrade as 1 of our party had a birthday. We found our rooms to not only be very large but comfortable and spotlessly clean. Breakfast was great with plenty of variety to choose from which helped kick start the day and fuel us all for a day of New York shopping!! We couldnt fault the staff at BWHH, they were ALL very attentive to our needs and informative with any queries we had especially Sam (who we all loved) :)
All in all a fantastic place to stay and BWHH only made an amazing holiday all the more enjoyable.
A BIG thank you to all the management and staff from the 7 Northern Ireland ladies :)

  • Stayed: March 2014, traveled with friends
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Thank NISeven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robg64, General Manager at Best Western Plus Hospitality House, responded to this reviewResponded March 21, 2014

Thank you for your stay with us and for your lovely review. We hope we get to see our ladies from Northern Ireland again some day! And HAPPY BIRTHDAY once more!

Warm Regards,
Robert

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 7, 2014 via mobile

Fantastic location and fantastic staff! Special mention to Sam, Simone and Tom! If you're looking for a ultra convenient place to stay surrounded by the best that Midtown has to offer, then this is it. It's not 5 Star, but even in the coldest late winter NYC has had for a good while, the bedrooms were warm and comfortable, good speedy WiFi and well appointed kitchen for a short stay. If you're looking for luxury stay at The W or The Waldorf Astoria! We'll be back.

Stayed: March 2014
Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robg64, General Manager at Best Western Plus Hospitality House, responded to this reviewResponded March 13, 2014

Thank you for your stay and for contributing this nice review regarding your recent stay at our property. Sam Samone and Tom will love seeing this here and our management was ecstatic to see the honorable mention.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

If I can be of assistance in the future, please don't hesitate to contact me. We hope you will come back and see us again soon.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our hotel and brand.

Warmest Regards,
Robert

Warm Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 5, 2014

Stayed here in February with family in 1 bed apartment. Were upgraded to 2 bed for first night as hotel was full, which was lovely and we wished we had booked this. Welcome pack of snacks was a very nice touch on arrival. The rooms were very clean and well stocked, good kitchen area and the bedrooms were large enough for us all. The 1 bed apartment had a sofa bed which adequately slept the 2 children aged 12 and 15, however they had supplied another camp bed as well but there was no room for that. The rooms were very hot, so we turned off the heating, which then they got a bit cold, but that was the only fault. Everything else about the room was excellent, including free wifi, and TVs.
Breakfast was basic and not many tables for quite a large hotel with 9 floors. We had to wait for a while to get a table, but I did see people carrying out their breakfast to their rooms, so this was probably an option. Staff on the reception desk were very helpful and friendly and I would definitely stay here again. Location excellent as Rockerfeller Centre in same street just a few blocks down.

Room Tip: If there are 4 of you its worth getting a 2 bed room.
See more room tips
  • Stayed: February 2014, traveled with family
    • Value
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Thank sarahmedsec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robg64, General Manager at Best Western Plus Hospitality House, responded to this reviewResponded March 7, 2014

Thank you for your stay and for sharing your good experience here. We use your feedback to help improve.

We hope to see you again soon!!

Warmest Regards
Rob Gaeta

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Reviewed March 2, 2014

Did New York for my sons 18th and had a 1bed apartment
The rooms are clean and well maintained as is the bathroom
Also a fully stocked kitchen and the welcome hamper is a nice touch
Breakfast is basic but plentiful and there's coffee on the go all day
Free wifi with a strong signal was also a bonus
Centrally located for easy access to new yorks sights and sounds
Sam the man on the desk was a font of knowledge and nothing is too much trouble
Only criticism would be that the radiators are so hot it's unbearable and there's no other settings apart from off. This is though such a minor detail that once we Sussex just leaving 1 on it was fine
Thoroughly recommend this for family travel

Stayed: January 2014, traveled with family
1  Thank cunninghams4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robg64, General Manager at Best Western Plus Hospitality House, responded to this reviewResponded March 7, 2014

Thank you for your stay and for sharing your positive experience here. We hope to see you again soon!!

Warmest Regards
Rob Gaeta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Hospitality House

Address: 145 E 49th St, New York City, NY 10017-1210
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
#42 Family Hotel in New York City
#83 Business Hotel in New York City
#222 Romantic Hotel in New York City
Price Range: $227 - $686 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Hospitality House 2.5*
Number of rooms: 34
Official Description (provided by the hotel):
While visiting one of the most extraordinary cities in the world, we invite you to live like a New Yorker in the center of it all at the award winning BEST WESTERN PLUS Hospitality House. Relax in your very own exclusive Manhattan apartment-style suite designed with all the comforts of a large home without sacrificing any of the benefits of hotel amenities and services. Imagine yourself stepping out of your front door and being in the center of it all, with all New York's spectacular major attractions just a short walking distance away. While resting in your suite all of the fantastic sights and sounds that make New York City so great are just outside your window. Hotel guests especially appreciate spreading out in their very own apartment suite after a full day out in our thrilling city. No other New York City hotel can compare to our oversized rooms and great location. We're ideally located near Times Square, Central Park, Rockefeller Center, Central Park and any number of subway and transportation hubs. Our expansive apartment-style suites are designed to make your experience convenient and comfortable. As you enter one of our luxuriously appointed suites, you are warmly welcomed with a large living room, full kitchen, dining area, separate private bedroom(s) and a well appointed bathroom(s). The apartments all come complete with oak wood flooring, 11 foot ceilings, and noise reduction windows. All of our oversized suites are three and four room full apartments designed for luxury living. This property is designed to be a home away from home with fully outfitted kitchens, stone counters, stove, oven, microwave, dishwasher, and kitchenware for up to six people. Pillow top mattresses and full bathroom botanical amenities are offered to all our guests. Both of our Penthouses have beautiful outdoor balconies in addition to all the rest. And it doesn't end there, The BEST WESTERN PLUS Hospitality house dishes up complimentary breakfast daily. Enjoy piping hot eggs and made to order waffles, cereals, yogurts, fresh fruits, breads, pastries, (delivered daily), juices and 100% Arabica coffee. Our hotel offers complimentary Wi-Fi and a local fitness center access that keeps you connected and up with your fitness routine. Free fitness facilities and classes like yoga, kettlebell, and Pilates, basketball court, weights, machines, aerobics, sauna, steam room, and two swimming pools are all available to our adult guests. Free local telephone calls from your room and free newspaper at your door every weekday are just a few additional perks. Our award winning world class multilingual service team stands ready to anticipate anything you might need 24 hours a day. Read the variety of free newspapers or use our free computer/printers or just to come mingle with the other guests in our public lobby hospitality suite. Enjoy free tea or coffee there throughout the day. Take a break on our outdoor public deck that offers a quiet peaceful area during warmer months, complete with flowers and benches. Book your ideal New York City dream experience at the BEST WESTERN PLUS Hospitality House today! ... more   less 
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Also Known As:
Best Western Plus Hospitality House Hotel New York City
Best Western Hospitality Hotel
Best Western New York City
New York City Best Western
Best Western Hospitality House New York

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