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“Great penthouse! It's like a genuine New York City apartment!!”

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Best Western Plus Hospitality House
Ranked #124 of 468 Hotels in New York City
Certificate of Excellence
Level Contributor
4 reviews
3 hotel reviews
“Great penthouse! It's like a genuine New York City apartment!!”
Reviewed June 19, 2013

Our stay was extra special thanks to our evening desk clerk, Sam Sharma!! He was a real part of the New York experience, he is courteous and went out of his way to help us!! Because of him I'm recommending this hotel to friends and family alike, the service Sam provides made me stay longer than anticipated. I will definitely return here in the future!! :)

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ybbob024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robg64, General Manager at Best Western Plus Hospitality House, responded to this review, June 24, 2013
Thank you nor your staying with us!! We are very happy you enjoyed the hotel, penthouse and Sammy's service. We will be sure to recognize his taking good care of you. He is our in house nobleman!

We hope to see you again soon. Thank you for telling others about us!

Warmest Regards,

Robert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,130 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (162)
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English first
Krakow, Poland
Level Contributor
180 reviews
180 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
Reviewed June 18, 2013

The rooms were absolutely amazing. Super modern and super super nice! Very clean! I couldn't first believe the rooms were so nice for the price that we paid. Overall great experience and would definitely come back here again!

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HONdominik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robg64, General Manager at Best Western Plus Hospitality House, responded to this review, June 24, 2013
First and foremost thank you for your stay with us and fot taking the time to share your experiences here. We are very grateful that you enjoyed your stay with us and hope to see you again soon.

Thank you for your kindness.

Warmest Regards.
Robert
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thirsk
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 16, 2013

We stayed here for my sons 21st. the apartment are superb great sized bedroom kitchen & lounge. Free breakfast that you can bring up to the apartment. NYC was great and the apartment was so comfortable to come home to after a long day sightseeing.We would stay here again.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank debbiemkThirsk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robg64, General Manager at Best Western Plus Hospitality House, responded to this review, June 24, 2013
We are very happy you enjoyed your stay! Thank you for staying with us! We hope to see you again soon.

Warmest Regards,
Robert
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 15, 2013 via mobile

This hotel was a good find for a last minute stay. Outdated though but its in a great area. The lobby looks great and the employees were very friendly. Would I stay again? Maybe. Check it out, its worth of shot.

Helpful?
Thank Chef314
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
robg64, General Manager at Best Western Plus Hospitality House, responded to this review, June 24, 2013
Thank you for your stay with us and for your review. We appreciate your feedback it helps us to improve.

We hope to see you again soon!

Warmest Regards,
Robert
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Cleveland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 11, 2013

We stayed the past weekend for a graduation celebration in NYC. So pleasantly surprised...our room was more of an apartment than a hotel room. We stayed in the 1 bedroom king room catagory and was perfect for 3 people. Hotel is very clean and the staff was so friendly and helpful. Free internet and breakfast included (which is huge in NYC) and location was perfect to see/walk to everything. Will definitely stay there again next time we are in town and highly recommend.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kathee O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robg64, General Manager at Best Western Plus Hospitality House, responded to this review, June 14, 2013
Thank you for your stay with us and for your review of our hotel. We are happy that you enjoyed your experience with us and felt that it was a good value. We look forward to seeing you again in the future. Thank you for your recomendation as well.

Warmest Regards,
Robert
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed June 8, 2013

We really enjoyed our stay at the Best Western, New York. It was a great place to stay. The room was a fantastic size, and well kept and cleaned. Everyone was exceptionally helpful - especially Sam, Dave and Dana. We certainly appreciated their assistance and knowledge about where to go, what to do and how to get there! Thanks heaps to Sam for the excellent limousine rides!! Just be warned that the street noise at night is plentiful (and the earplugs, although appreciated, don't help much) but for position, size, cleanliness, friendly personnel - with breakfast included - you can not go past this place. I'm definitely going to recommend it to others!!! Thank you everyone!

Stayed June 2013, traveled with family
Helpful?
Thank SWestman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robg64, General Manager at Best Western Plus Hospitality House, responded to this review, June 10, 2013
We are very appreciative of your stay at our hotel and for taking the time to post this nice review here. Thank you!!

Your feedback is very important to us and we use it to improve.

I hope we get to see you an/or your friends , soon! Please consider me at you disposal if I can help with anything.

Thank you again for your loyalty to our hotel and our brand.

Warmest Regards,
Robert
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sun Prairie, Wisconsin, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 3, 2013

The room/suite was huge, so nice for our family. so good not to be cramped in a small room, great for wine and relaxations after a busy day. A full kitchen, we cooked 2 meals (tho the limited pots and pans made it a challenge). The beds could be better, but you can't have it all. Location was good, walkable to many places. Overall, would stay here again.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Colleen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robg64, General Manager at Best Western Plus Hospitality House, responded to this review, June 5, 2013
Thank you for your recent stay and for posting your experience with us. We are happy you enjoyed your stay!!

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We will try adding more cooking items for your next visit!

If I can be of assistance in the future, please don't hesitate to contact me at 212 753 8781. Thank you again for taking the time to complete the survey.

We appreciate your loyalty to our hotel and brand.We hope you will come back and see us again soon.

Warmest Regards,

Robert
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Hospitality House

Property: Best Western Plus Hospitality House
Address: 145 E 49th St, New York City, NY 10017-1210
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
#42 Family Hotel in New York City
#83 Business Hotel in New York City
#226 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:2.5 star — Best Western Plus Hospitality House 2.5*
Number of rooms: 34
Official Description (provided by the hotel):
While visiting one of the most extraordinary cities in the world, we invite you to live like a New Yorker in the center of it all at the award winning BEST WESTERN PLUS Hospitality House. Relax in your very own exclusive Manhattan apartment-style suite designed with all the comforts of a large home without sacrificing any of the benefits of hotel amenities and services. Imagine yourself stepping out of your front door and being in the center of it all, with all New York's spectacular major attractions just a short walking distance away. While resting in your suite all of the fantastic sights and sounds that make New York City so great are just outside your window. Hotel guests especially appreciate spreading out in their very own apartment suite after a full day out in our thrilling city. No other New York City hotel can compare to our oversized rooms and great location. We're ideally located near Times Square, Central Park, Rockefeller Center, Central Park and any number of subway and transportation hubs. Our expansive apartment-style suites are designed to make your experience convenient and comfortable. As you enter one of our luxuriously appointed suites, you are warmly welcomed with a large living room, full kitchen, dining area, separate private bedroom(s) and a well appointed bathroom(s). The apartments all come complete with oak wood flooring, 11 foot ceilings, and noise reduction windows. All of our oversized suites are three and four room full apartments designed for luxury living. This property is designed to be a home away from home with fully outfitted kitchens, stone counters, stove, oven, microwave, dishwasher, and kitchenware for up to six people. Pillow top mattresses and full bathroom botanical amenities are offered to all our guests. Both of our Penthouses have beautiful outdoor balconies in addition to all the rest. And it doesn't end there, The BEST WESTERN PLUS Hospitality house dishes up complimentary breakfast daily. Enjoy piping hot eggs and made to order waffles, cereals, yogurts, fresh fruits, breads, pastries, (delivered daily), juices and 100% Arabica coffee. Our hotel offers complimentary Wi-Fi and a local fitness center access that keeps you connected and up with your fitness routine. Free fitness facilities and classes like yoga, kettlebell, and Pilates, basketball court, weights, machines, aerobics, sauna, steam room, and two swimming pools are all available to our adult guests. Free local telephone calls from your room and free newspaper at your door every weekday are just a few additional perks. Our award winning world class multilingual service team stands ready to anticipate anything you might need 24 hours a day. Read the variety of free newspapers or use our free computer/printers or just to come mingle with the other guests in our public lobby hospitality suite. Enjoy free tea or coffee there throughout the day. Take a break on our outdoor public deck that offers a quiet peaceful area during warmer months, complete with flowers and benches. Book your ideal New York City dream experience at the BEST WESTERN PLUS Hospitality House today! ... more   less 
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Also Known As:
Best Western Plus Hospitality House Hotel New York City
Best Western Hospitality Hotel
Best Western New York City
New York City Best Western
Best Western Hospitality House New York

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