I been to this restaurant for 3 times, last night for the 4th time, i got VERY disappointed. my friend was not happy with the meal she ordered, so we told one of the guy who seems arranging all the customers that the vegetable is very bitter and have smell. Him and another girl apologized and offer us another meal but my friend said it's alright she just want to let them know about it and then they said we DONT have to pay for it. my friend ask for hot water, but they gave her hot tea.we never feel the service, as most of us know this place is super crowed. they bill come before we even ask for it, since im been there few times i know they want us to finish it faster for next customer since the line is so long. when we saw the bill, my friend's meal was charge. we paid without saying anything !!!!! feeling disappointed we left only $3 tips. a young ladies who seems in-charge in cashier told us the tips is actually between 15%-20%. i try told her about what happen and told her that one of them said we don have to pay for one of the meal but we STILL PAID even it cost $16.99 and with all they rushing service that we don even feel we being serve, before i finish talking, she took the bills and use her hand said "ok go go go , go now" and her body language really telling us off. i see there is no point for me to pay her even 15% tips when this kind of service and attitude i get. i was soooo angry but i did nothing. i walk away and swear i wont be back there anymore. and i will tell all my 7000 colleagues about this.
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