My wife and I stayed for 3 nights (Friday, Saturday, Sunday). We used to live in New York and had come back for a vacation weekend—our first away from our two children. We stayed in the “large” King room.
I do not recommend the hotel. It seems possible to have a positive experience here, but from what I can tell, odds are high that you may not.
I wouldn’t stay again because the mood set by the decorating, the music, and the other stylish things the hotel does ultimately falls flat when faced with the realities of its deficiencies in creating a comfortable atmosphere. Once that happens, the fun of the place is gone, and the façade of style rings hollow.
IS THIS SEXY?
Used room service trays sat on two different floors with food still on them in the hallways for over two full days. The food from late Friday night or early Saturday morning was still there on Monday when I checked out. Two full days of walking past and smelling leftover food and ketchup in the hallway every-time you go to your room. Take a look at the website for Night, and imagine a place that sells itself with those photos, but then leaves food in the hallway for days. You walk through a narrow mood-lit hallway with photos of half naked people on the wall, and oops, what’s that? Oh, it’s a 2 day old room service tray with a bowl of ketchup next to it. Two day leftover food isn’t what I want when I am booking a fun sexy hotel in New York. This is a small hotel, yet two full rounds of housekeeping, plus various other employees walked by the trays for days and nobody cared enough to pick it up. It really punctured a big hole in the atmosphere the hotel tried to present.
Mostly helpful and pleasant. Nice door guys. The front desk staff was pleasant. The interaction between the staff seemed disorganized, like everyone wasn’t on the same page, or like maybe nobody was in charge. The only real staff problem was that the Saturday night bartender was a total piece of work.
The room was decorated as shown in the photos. It was cool in appearance. It was small, which we expected. Location was in a busy and fun spot. It’s noisy, but it’s right off of time square, so noisy/busy can be fun.
Requests for extra towels, housekeeping service, and an ironing board were all met in a courteous and timely manner.
There’s a place down the street called the Cranberry Deli. They had excellent deli food, really nice service, and reasonable prices.
The a/c was LOUD. The unit produced deep humming noise and the vent cover rattled with a high pitch noise. The noise was more unpleasant than the temperature so we turned the A/C off.
The bed was comfortable. But it was supposed to be a king and at 5’11” I filled it from top to bottom.
Besides the previously mentioned room service leftovers, the bar/lounge was problematic. It was not a welcoming atmosphere for us. On Friday night, we returned to the hotel past midnight. The bar was packed. There wasn’t an employee in sight, with an unmanned door and front desk. Someone had placed velvet ropes blocking off the entrance into the hotel on the INSIDE of the entrance, as if to say the party was full. We stepped around it and went up to our room. When the party wound down at 2 or 3 a.m., there was an altercation in the street. But I can’t say for sure that it was related to the hotel party….and after all, it is New York.
On Saturday, we stopped down for a drink around 10 p.m.. The bar was empty. Apparently half of the tiny bar area was reserved for a party that had not arrived, but this was not marked. The person running the bar was rude and unprofessional in the way she informed us (and later other people) of this. She was really a jerk. She was at the bar gabbing loud and nonstop over the mood music with no care as to how she was affecting the people who had to deal with her. It was pathetic.
So much for being a “guest”. Dealing with this lady was a sour experience in a place that I thought would take care of us better.
- Official Description (provided by the hotel):
- Distinctive Accommodations in the Heart of Times Square. Find inspiration in the pulse and passion of New York City after dark at Night Theater District - a boutique hotel in Times Square and a study in modern aesthetics. Here, you will disappear into a realm of playful contrasts, from the black-and-white checkerboard floor in the lobby to the invitingly guest rooms and suites. Enjoy the excitement of Times Square. See a show just steps away in the Theater District. Allow Night to summon the aura of a stylish private residence in the heart of NYC. Voted Sexiest hotel in America by TripAdvisor Editors. ... more less
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- Also Known As:
- Night Hotel Nyc