I am currently in the middle of a 2 week stay at this hotel and I have been so impressed by the customer service I decided to write a review. My husband is here on business and I tagged along with our toddler to explore the city. Everyone in the hotel has been so kind making sure we had restaurant recommendations and giving me ideas things to do during the day that were stroller friendly. The lady I was most impressed with was Raquel,the lady who cleaned our room. She went way above and beyond to make sure I had everything I needed for the baby and worked her cleaning schedule around my daughter's nap time. I received better service here than I have at 5 star resorts. I know not everyone travels with a toddler, but these are just examples of the type of service they provide. With a downtown location near everything I didn't expect such personal service. I would recommend this hotel if you are planning an NYC trip.
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- Also Known As:
- Best Western Plus Seaport Inn Downtown Hotel New York City
- Best Western Seaport Hotel Downtown
- Best Western New York City
- New York City Best Western