After a long conversation on the phone with a reservations assistant, and after carefully reviewing the descriptions on the internet, I selected an Edwardian Suite with 1000 square feet, a living room with a sofa, and pocket doors between the living area and the bedroom. Well, they put us in a room that they insisted was in fact an Edwardian Suite, but it matched identically the description of the next lower tier suite that was several hundred dollars less--no pocket doors, about 700 sq feet, no room for a sofa. They moved us after one night (were sold out the first night), but did not refund the difference in price. The first night was uncomfortable as we had no privacy from the children and the rollaway beds barely fit in the room, and they were saggy. The next night, the REAL Edwardian suite was lovely. But we had to go to the trouble of moving and really didn't get to enjoy it. There were some other problems: no chicken fingers for the kids (ran out for two days!) though eventually they cooked some from scratch for us (shouldn't have been that hard!) And, after eating ONLY hotel food the whole day, I got a mild case of food poisoning in the middle of the second night, which kept me up for several hours. Luckily I was ok again the next day. I think it must have been the salad I ordered.
- Official Description (provided by the hotel):
- Striking the balance between its storied past and limitless future, The Plaza is the ultimate New York City luxury lifestyle destination - an iconic urban resort with a new and contemporary spirit. While traditions remain, such as the opulent grandeur of the Beaux Arts decor and the iconic Afternoon Tea in The Palm Court, exciting new offerings at this legendary hotel include the elegant Champagne Bar, the stylish Rose Club, and The Plaza Food Hall. The Plaza Hotel offers 282 distinctive guestrooms, including 102 luxurious suites, which boast the largest square footage of any luxury hotel in New York City. From the sumptuous decor to the impeccable white glove service, The Plaza is an extraordinary hotel that offers every indulgence. For our suite guests, The Plaza is pleased to offer Butler Service 24 hours a day. ... more less
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- Also Known As:
- Plaza New York City
- Plaza Hotel New York City