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“Luxury at its Best”
Review of The Plaza

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The Plaza
Ranked #91 of 466 Hotels in New York City
Certificate of Excellence
GreenLeadersBronze level
Boston
Level 6 Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
“Luxury at its Best”
Reviewed September 8, 2009

It was our first ime in NYC so we were looking for a 4 or 5 star hotel near Central Park. After viewing several hotel websites,including Tripadvisor, we chose The Plaza.

While we are both working professionals, we are certainly not rich and what made us choose The Plaza was there special promotion: stay :three nights and pay for two. It appears that it is popular marketing tool among many hotels in NYC during the summer.

In so many ways, the hotel lives up to its reputation of supreme luxury. The room we had was simply beautiful. Everything from the king sized bed to the cotton Egyptian sheets to the floor to ceiling drapes to the LCD wall mounted television were first rate. However, what is the most stunning feature of the room was the french doors leading to the bathroom. The best word to describe the bathroom is opulent. The mosaic tile and the gold embossed wall designeed and the gold plated sink fixtures were impressive enough, but the vast size of the bathroom broken into three separate compartments, bath, toilet and shower (with a rain forest head) made it a remarkable room. It is probably the only time in my life that I actually enjoyed shaving so that I could hang out in the bathroom!

The extra perks that elevate a hotel to 5 star status, the slippers by the bed, the extra thick towels and bathrobes and the comprehensive turn down service were all there. And if you are into technology, you will love the easy to use screen (that comes off the wall) that you can use at your fingertips to control all sorts of features such as climate control, television and lights. Its just another example of how The Plaza thinks of everthing to make you comfortable.

The hotel also lives up to its reputation for outstanding service. Whether it is the doorman, bellman, waiter, chambermaid or hotel reservation clerk, they are there to please you. The people who manned the conceirge desk were constantly giving us directions and drawing routes on maps for us. When you go to the desk they make you feel that you are the most important people in the world. It is a very nice feeling.

The Plaza is in a great location, right across from Central Park. FAO Shwartz and The Apple store are across the street and Rockefeller Center is about a half a mile away.

While dining is not cheap in New York, The Plaza is exorbitantly expensive. Toast $6.00. Coffee $10.00. Orange Juice $12. Coke $9.00. These prices are hard to grasp. A suggestion would be to go up the street about 20 yards to Sarabeths where the prices are more reasonable.and the food is terrific, especially for breakfast (try either the omelette or the lemon risotto pancakes). Sarabeths has tables on the sidewalk so it is a great place to people watch or just to gaze out at the Park.

Overall, The Plaza was a great experience. We are so glad we did it.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RichS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Cheltenham, United Kingdom
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 8, 2009

We arrived as Mr and Miss and left as Mr & Mrs. The first of several unexpected treats was complimentary champagne in the Oak Bar on our first night as we tucked into the most delicious seafood platter. Then we were upgraded to a superior suite which was simply gorgeous - from the beautiful Grecian mosaic bathroom to the tasteful period furnishings, original crystal chandeliers and luxurious bedding. There was ample space for me and my entourage (mum & best friend) to prepare ourselves for the big day, although we opted to indulge ourselves at the Warren Tricomi beauty salon where the staff were very attentive. After perfectly finished nails, hair and make-up I was greeted with yet another treat - the loan of the Plaza Rolls-Royce to take me to the chapel! (Thanks Tony!)
The Plaza refurbishments were so stunningly beautiful that I felt a million dollars - (no make that four hundred million dollars) - being photographed, in my wedding gown, on the staircase with a gathering, curious crowd who then heartily applauded!
The Plaza staff were just wonderful in their delivery of uncompromising service, offering the perfect mix of friendliness and helpfulness. When the room CD player needed fixing there was an engineer there within minutes. Whatever we needed, from ice to extra wine glasses, from clothes steamers and shirt pressing to toothpaste, the butler was there in what seemed like seconds!
Our small wedding reception was held in the legendary 'Oak Room' and our guests were blown away in the first instance by the history and setting - and then by the amazing talents of chef Eric Hara and his staff . If we could've reclined longer into the opulence and sheer luxury of the Plaza we would have - but with the inclusion of a rehabilitation course back to the 'real world'! This was a real fairytale of New York experience and we hope that one day we'll have the opportunity to experience it again!

Mr & Mrs Waring (Berkshire, UK)

  • Stayed March 2009, traveled with family
    • Value
    • Location
    • Rooms
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Helpful?
1 Thank Conniebob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
U.S.
Level 4 Contributor
34 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed September 8, 2009

Having stayed at the Plaza ten years ago before its renovations and being disappointed at the small room and dingy hallways, I was eager to change my view of the hotel this time around. The new Plaza did not disappoint. From the airy lobby and the elegant red roses everywhere to the friendly service and the fabulously decorated, spacious room, everything was near perfection. The central location of the hotel could not be beat, and the staff treated us like royalty. I felt quite pampered throughout our eight-day stay. The food at the hotel's various restaurants costed an arm and a leg, and the room rates were certainly on the expensive side. Other than that, what a wonderful experience the Plaza offered.

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank drummingtosca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michigan
Level 5 Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed August 27, 2009

Would stay here again loved being so close to Central Park and the museums. Much quieter than the Times Square area. Great for couples our butler was wonderful.

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank somanyplaces56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corona Del Mar, CA
Level 5 Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed August 1, 2009

A very classy and fun experience. Service is excellent, and staff are very helpful. A must do experience in NYC

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MuyFun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Level 4 Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed July 22, 2009

I really enjoyed this hotel. I arrived on the 2nd of june with a friend to stay for 4 day's. Both of us had large surf boards as we were going touring. Rooms were a little bit small, i was staying on the 13th foor. None the less the space was used excellently. There is a handy touch screen that can control nearly everything in the whole room. Bathroom and shower again were excellent similar to the whole service in general which was as expected for a 5 star hotel.
Over all i would put it like this. In the summer of 2008 i stayed in the four seasons in new york for 3 days and i found this much better value. Sure the rooms arent is big but this is where ill be staying next time i go to new york.

PS: Fantastic location

  • Stayed June 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank drbeatz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 20, 2009

My husband and I stayed here last week and it was incredible. we hadn't been back since it reopened and it was worth the wait. We booked our package from http://compete4yourseat.com and they provided us with a great rate when combined with our flight

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sashakelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Plaza

Property: The Plaza
Address: Fifth Avenue at Central Park South, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#21 Spa Hotel in New York City
#50 Green Hotel in New York City
#74 Luxury Hotel in New York City
#103 Romantic Hotel in New York City
#104 Business Hotel in New York City
#130 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Plaza 5*
Number of rooms: 282
Official Description (provided by the hotel):
Striking the balance between its storied past and limitless future, The Plaza is the ultimate New York City luxury lifestyle destination - an iconic urban resort with a new and contemporary spirit. While traditions remain, such as the opulent grandeur of the Beaux Arts decor and the iconic Afternoon Tea in The Palm Court, exciting new offerings at this legendary hotel include the elegant Champagne Bar, the stylish Rose Club, and The Plaza Food Hall. The Plaza Hotel offers 282 distinctive guestrooms, including 102 luxurious suites, which boast the largest square footage of any luxury hotel in New York City. From the sumptuous decor to the impeccable white glove service, The Plaza is an extraordinary hotel that offers every indulgence. For our suite guests, The Plaza is pleased to offer Butler Service 24 hours a day. ... more   less 
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Also Known As:
Plaza New York City
Plaza Hotel New York City

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