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All reviews shared bathroom penn station no elevator shower bathroom rooms are small great location new york madison square garden hot water air conditioner within walking distance would definitely stay here again easy access times square luggage earplugs nyc
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Reviewed February 2, 2019

small and clean room with a sink and a mirror in the room so you don't have to leave the room for brushing your teeth, and a toilet outside in the hall. the location is close to penn station and another subway station.

Date of stay: November 2018
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank a_backpacking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hannah D, Guest Relations Manager at City Rooms NYC Chelsea, responded to this reviewResponded March 2, 2019
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Reviewed October 27, 2018 via mobile

Stayed at city rooms for 5 nights
Staff was very friendly room very small but clean shower bath room
Was very nice too lots of hot water
But the room we had on to the main road was unbelievable for noise you will find trouble going to sleep at night and you couldn't go back early evening if you wanted a lie down as it noise all during the day also hotel is very near subway so trains going underneath building constant noise if we new it was like this we would never have booked this hotel
Just letting people aware what it's like if you get a room with a view to the main street they do supply ear plugs which is very kind
Had to write this review
We did asked to be moved but no luck

Date of stay: October 2018
Trip type: Traveled as a couple
1  Thank stephenj898
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hannah D, Guest Relations Manager at City Rooms NYC Chelsea, responded to this reviewResponded November 14, 2018

Hello Stephen and thank you for taking the time to give us feedback.
We are glad to hear that you were happy with our staff and facilities
We always try our very best to meet our guest's needs and switch rooms. Unfortunately it doesn't always work out due to other bookings.
We hope to see you again in a room of the back on the hotel

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Reviewed October 3, 2018

We spent 7 nights at City Rooms and this was our third trip there. It is a no frills hotel with shared bathrooms and showers, but what else do you need. It is in a great location; near many subway stations, Penn Station, and within walking distance to numerous restaurants, bars, and shops. The staff at City Rooms has always very been friendly and accommodating. We are in our mid 60s and late 50s and this place works well for us. The rooms are small, but if you are in New York, what are you doing in your room.

Room tip: If you don't like street noise, get a room in the back.
Date of stay: September 2018
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank ForesterClark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hannah D, Guest Relations Manager at City Rooms NYC Chelsea, responded to this reviewResponded November 14, 2018

Thank you for the great feedback ☺️
We hope to see you again and again and again

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Reviewed September 27, 2018 via mobile

Really good location for tourist of NYC
close to 23rd st and 34 st Stations and CVS and loads of food options near by. Great area of Manhattan for especially for 1st timers.

The rooms although very small (that’s everywhere in NYC) were perfect for our weekend in the city.

Shared bathrooms but still private

Would definitely recommend

Comfy beds and super friendly staff ( which is rare in nyc)

Date of stay: September 2018
Trip type: Traveled with friends
Thank 978bamm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hannah D, Guest Relations Manager at City Rooms NYC Chelsea, responded to this reviewResponded November 28, 2018

Thank you, Bam M
We hope to see you again, soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2018 via mobile

Booked this hotel on Booking.com, had to cancel due to medical reasons. It was all preapaid, zero help and no refund even though booking.com states a $50 approx refund.
This was cancelled 3 weeks in advance so plenty of notice to readvertise as we had the last room available.
I would stay well clear of this place!

Date of stay: July 2018
Trip type: Traveled as a couple
3  Thank Steve D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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