we stayed here and we thought it would be a great place the location worked for us slightly further from downtown but close to central park. We arrived but our room was not ready it was gone 3 pm check in time when we finally got the key we went up to the room but it was disgusting there was dirt on the sheets we went down to ask for another room but we were told we would have to wait by this time we lost most of the day. We asked for the manager and there was a manager but he never came out the receptionist just kept coming in and out of a door repeating what this manager was saying. at no point did we get an apology finally we we to the second room it was ok. the breakfats is way to expensive for what they offer. and the bellmen well good luck if they help at all with the lugagge NEVER AGAIN
- Official Description (provided by the hotel):
- Nestled on our own private corner of West 63rd Street between two legendary New York City landmarks - Lincoln Center and Central Park - this boutique NYC hotel provides luxury accommodations overlooking the Broadway / Columbus Avenue - the gateway to the Upper West Side. Location is essential to the spirit of the Empire Hotel and the interior motif and design is inspired by the earth tones of Central Park and the stately modernism of Lincoln Center. 426 Deluxe guest rooms and suites, WiFi, Pool Deck open seasonally, Ed's Chowder House Restaurant, Rooftop Lounge, Lobby bar. ... more less
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