I stayed at Empire Hotel for a week and needed to print quite a lot of documents some of which were in the picture format. I needed them printed urgently and there was something wrong with the printer in the business center. Nonetheless, Michelene from the front desk took on the printing which meant opening 30-40 files to print from the email I sent her and must have taken her quite a while. I know she could have easily just told me there was nothing she could do. But she went an extra mile and made sure i got done what I needed.
Thank you Michelene.
Will definitely stay in this hotel again and recommend to everyoneMore