We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

“An impersonal experience in a hotel needing room investment” 2 of 5 stars
Review of Empire Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Empire Hotel
Ranked #328 of 478 Hotels in New York City
London
Level Contributor
101 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“An impersonal experience in a hotel needing room investment”
2 of 5 stars Reviewed January 3, 2013 via mobile

Don't be fooled by the trendy low-lit lobby which broadcasts coolness. The Empire is, as its name suggests, a representation of a bygone age. The rooms are small and ventilation poor with archaic old ventilation systems and dirty controls. We moved rooms but our first sucked in the aroma of a restaurant. The bathrooms are small and you can barely move in them. The suites are the best value and best rooms but cone at a price. Finally a word about the location - stunning. So you need to recognise you will need to compromise if you want to stay there. It could be so much better but that would come with a price. I fear a continued lack of investment will mean it descends in future years.

  • Stayed December 2012
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

4,481 reviews from our community

Traveler rating
    1,345
    1,429
    936
    460
    311
See reviews for
984
1,422
262
803
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (875)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 3, 2013

Location of this hotel is great! You can easily walk to most of central Manhattan tourist spots. Concierges were fantastic and nothing was too much trouble for them. This is a noisy hotel but only due to New York being a noisy city!! We stayed on the 6th floor and weren't aware of any noise other than the outside traffic etc. The walls are paper thin and you do have to hope that you have considerate neighbours. Other reviews mention the towels, shower etc . Housekeeping are only to happy to issue more towels and yes the shower splashes but if you use the bath mat provided you don't get a puddle on the floor. If you're looking for a traditional hotel then this isn't the one for you but on the whole a good hotel for NYC.

  • Stayed December 2012
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Scotsbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed January 3, 2013

My girlfriend and I stayed here for one night as there was a gap between our old lease ending and new lease starting. The hotel is located on the Upper West Side a nice neighborhood away from the tourist areas of Midtown. The room was small like most NY hotels but furnished nicely. The front desk staff was helpful when we checked in. We enjoyed the rooftop bar. Definitely a good place to stay if visiting the city won't be disappointed with the location.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ilovenyc19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central PA
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed January 2, 2013

I have stayed @ The Empire for years and was very disappointed in the downward spiraling conditions during our pre Christmas stay. We upgraded to a suite which from the sounds of other reviewers, we at least had plenty of room and a lovely view.
Every day the towels either had holes in them or were frayed.
The newest con I'm seeing with regularity is that the TV doesn't work so someone has to be sent up to fix it; queue the tip music. This has happened to me in every hotel in Manhattan I've stayed at for the last 2 years.
As other reviewers said, stay here for the location because there's not much else positive.

Room Tip: Make sure you're not next to the elevator.
See more room tips
  • Stayed December 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank p2cip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 2, 2013

The perfect way to ring in the new year -- the vibe was amazing, the service impeccable and the food was out of this world. Everyone who works there especially Aaron Collins makes sure you have a great experience. I wanted to have a chill, positive NYE and the Empire Hotel was the BEST PLACE to be. The music was also amazing and I basically couldn't stop smiling. I have been to a lot of crazy places for NYE but this has been one of the best!

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank staceyanne09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 2, 2013

celebrating NYE at The Empire was a perfect start t0 2013! My fiance and I were welcomed by the entire staff and Mr. Gabriel who gave us our bracelets was such a gentleman! I have never been around such welcoming people, the cocktail waitresses were very nice and the bartenders were there when you needed that drink! cheers to 2013

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank nes k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsylvania
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 2, 2013

We visited the Empire during December of 2012 for the Holiday season in NYC. Upon arrival you will see a beautifully decorated lobby and bar area. The staff is very efficient and gets you settled in quickly. The rooms have the same decor as the public areas. When we returned back at night, there was a delicious cupcake with the Empire logo in our room. We both had a wonderful nights sleep, the beds and pillows are to die for! I truly appreciated the bath products they provide in their rooms. L'Occitane products are high quality and smell great! We had a nice corner suite that provided some great views of the upper west side and the Lincoln Center. This boutique hotel is in a great location whether you plan on going to the Lincoln Center or not. It's so close to Central Park, some really great restaurants, lots of shopping.. and it's NYC, you are supposed to be walking and exploring to other areas as well! I had an absolutely wonderful stay, I can't wait to stay here again. Great job to every one at the Empire. Thank you for making my holiday season in NYC special.. Keep up the wonderful services you provide!

Room Tip: The corner suites provide some extra nice views!
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Tara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New York City hotels
Midtown
Hudson Hotel New York
Hudson Hotel New York
#361 of 478 in New York City
3.5 of 5 stars 4,583 reviews
Upper West Side
NYLO New York City
NYLO New York City
#158 of 478 in New York City
4.5 of 5 stars 3,145 reviews
Upper West Side
The Lucerne Hotel
The Lucerne Hotel
#105 of 478 in New York City
4.5 of 5 stars 2,148 reviews
Show Prices
Show Prices
Show Prices
Midtown
6 Columbus - A SIXTY Hotel
6 Columbus - A SIXTY Hotel
#273 of 478 in New York City
4.0 of 5 stars 872 reviews
Upper West Side
Hotel Belleclaire
Hotel Belleclaire
#232 of 478 in New York City
4.0 of 5 stars 3,079 reviews
Upper West Side
Excelsior Hotel
Excelsior Hotel
#255 of 478 in New York City
4.0 of 5 stars 1,866 reviews
Show Prices
Show Prices
Show Prices

Been to Empire Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Empire Hotel

Property: Empire Hotel
Address: 44 West 63rd Street, New York City, NY 10023
Location: United States > New York > New York City > Upper West Side , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #328 of 478 Hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Empire Hotel 4*
Number of rooms: 426
Official Description (provided by the hotel):
Nestled on our own private corner of West 63rd Street between two legendary New York City landmarks - Lincoln Center and Central Park - this boutique NYC hotel provides luxury accommodations overlooking the Broadway / Columbus Avenue - the gateway to the Upper West Side. Location is essential to the spirit of the Empire Hotel and the interior motif and design is inspired by the earth tones of Central Park and the stately modernism of Lincoln Center. 426 Deluxe guest rooms and suites, WiFi, Pool Deck open seasonally, Ed's Chowder House Restaurant, Rooftop Lounge, Lobby bar. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Expedia, Cancelon, Hotwire, HotelsClick, TripOnline SA, Cheap Tickets, Odigeo, Travelocity and Jetsetter so you can book your Empire Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing