I traveled to NYC for business, and stayed here for one night. I selected this hotel solely based on proximity to my business meeting, figuring I could manage just about anything for one night.
First, the good. I was greeted upon check-in by Helena, who was very friendly and helpful. I was upgraded to a junior suite (I had a king room reserved; the jr suite adds a couch, chair, and coffee table), which I'm glad for, as I can't imagine what the size of a regular room would be given how small the junior suite was - but of course, small room size isn't a big surprise given the nature of the hotel. (The bathroom was also on the small size but very managable.) More plusses: the bed was very comfortable, and the shower had an overhead rain shower head with handheld attachment and great water pressure.
Now the bad. Now, I'm a self-admitted hotel snob, but generally if a place is clean, upkept, and modern, I'm fine with it. My room - well, it was literally worn around the edges, which I found somewhat offputting. The dressers, night tables, a side table, and cabinetry in the bathroom were laminated particleboard (not a problem in and of itself) but the laminate was worn down around ALL the edges and made the furniture, etc. look pretty shabby. The caulking in the bathroom was in desperate need of replacement - no mold or the like (thank goodness) but just plain worn and ugly. One of the floor lamps was missing the knob to turn it on - it had just the small post the knob goes on, making it tricky to turn on. Also, there was no bathmat in my bathroom - I had to use a hand towel. Sure I could have called about the last two items, but I was there working and really did not wish to be disturbed.
One final point - others have commented on the lack of a coffee maker in the room. This is indeed the case, but there is a Starbucks literally next door to the hotel, so no in-room coffee wasn't so bad.
Overall, my experience was ok. I would stay there again if it was conveniently located to where I needed to be in NYC as it was this past trip. Otherwise, I don't think I'd go out of my way to stay here.
- Official Description (provided by the hotel):
- Nestled on our own private corner of West 63rd Street between two legendary New York City landmarks - Lincoln Center and Central Park - this boutique NYC hotel provides luxury accommodations overlooking the Broadway / Columbus Avenue - the gateway to the Upper West Side. Location is essential to the spirit of the Empire Hotel and the interior motif and design is inspired by the earth tones of Central Park and the stately modernism of Lincoln Center. 426 Deluxe guest rooms and suites, WiFi, Pool Deck open seasonally, Ed's Chowder House Restaurant, Rooftop Lounge, Lobby bar. Fun fact, The Empire Hotel was featured in Gossip Girl. Join us for a Chuck Bass cocktail in the Lobby Bar. ... more less
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