Very very disappointed with this hotel.
On checking in the women at the front desk was very rude. We were stood for 3 minutes before she even acknowledged us. Then once she had she didn’t even bother to ask us any friendly questions, such as how we were, if we had been to the hotel before (standard for a hotel such as the Bowery). When she stared to check us in, one of her friends walked in and she started to talk to her – totally ignoring us and was talking about her Friday night and what she was planning to do with it. She gave us our key and didn’t even explain to us how to get to the room, so I had to ask her and she just looked at me like I was a idiot and said go to the elevators. NOT a good first experience…
Once we had got to the room the Maid was still cleaning and didn’t leave for another 5 minutes which was vey awkward. She then hovered for a tip… which we didn’t give as she should have cleaned the room hours before we arrived. Have in mind we arrived at 9pm.
We stayed for one night and one night was enough. On checking out I called down to ask for the bill to be prepared and that I was paying by cash. We went down 30 minutes later and I said that we would be paying by cash and she said no one had told her and that she would need to go upstairs to check the mini bar arrggghhhhhh!!!!!
I heard so many good things about this hotel but I will never be going back.
- Official Description (provided by the hotel):
- The Bowery Hotel, a delightfully atmospheric luxury hotel in downtown Manhattan has opened its doors on the historic Bowery ushering in a new era of hospitality in one of New York's most exciting and desirable areas. Room types range from standard rooms to one-bedroom terrace suites, all of which boast hardwood floors, floor to ceiling factory windows and sweeping views of NYC. ... more less
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- Also Known As:
- Bowery Hotel New York City