We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great value and good location”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Holiday Inn Express New York City - Chelsea
Ranked #258 of 473 Hotels in New York City
GreenLeadersBronze level
Reviewed July 21, 2009

Located close to the city centre, Holiday Inn Express Madison Square Garden, offers a good location for a tourist visit to New York. The rooms are on the small side but clean and tidy with decent linen.
Breakfast for Priority Club members can be served in room, but unfortunately only very basic items can be delivered (not even bread is included!). The breakfast though served in the busy area next to reception is more than satisfying for a budget hotel.
No major complaints at all, well recommended!

  • Stayed: March 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank marigo173
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (2,106)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,273 - 1,279 of 2,106 reviews

Reviewed July 12, 2009

My husband and I have traveled to NYC several times, and have stayed at a wide range of places, from the W, to the Novetel, Affinia and a tiny little scary place somewhere in Times Square. For the value, you can't beat the price and cleanliness of the Holiday Inn Express Madison Square Garden. It's just steps away from the subway - and in easy walking distance to Times Square/Broadway. I have not stayed in a room with a cleaner bathroom in NYC, period. The rooms are small, but again for less than $150 a night, in NYC, it's an incredible value (free high speed internet! - and 3 computers in the lobby for guests to use for free). Also - the morning breakfast (just wish the hours were longer) is unbeatable as far as selection - more than just cold cereal and bagels, the breakfast included mini omelets and hot sausage patties as well as cinnamon rolls. If you are trying to save money for other things like shopping and great restaurants in NYC (L'Artusi in the West Village!) then stay at this hotel! Oh - and they even let us keep our bags locked up for over 6 hours AFTER our check-out time!

  • Stayed: July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank luvstravel11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2009

My family wanted to stay in NYC after a cruise vacation. I searched for affordable/clean/reliable accommodations. This hotel served the purpose. However, you do get what you pay for. I've been in bathrooms larger than our room. It was almost comical trying to navigate luggage around the room. If you have very little luggage, go for it. We had four people, three suitcases and four carry-ons and utilized the top of the armoire and every other available space. Thank goodness we really just needed to sleep.
On a positive note, the breakfast bar is very nice. In addition, they have a nice seating area in front of the hotel. It was nice to sit out there and enjoy the summer mornings and evenings. This hotel seems to be in a fairly nice/safe area. It is within walking distance to the Empire State Building and Madison Square Garden. If you do the Grayline Hop on - Hop off tours, you can hop off about 5 blocks from the hotel.
Beware...ask if your room is in the back, facing the alley. I listened to the thump thump thump of a club to fall asleep. Thank goodness I am not a light sleeper. Sound proofing was not a priority when building this hotel and I hope I woke my neighbor with the slamming of my door.
Overall, if you are traveling on a budget, this will do.

  • Stayed: July 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank IwantoliveinEurope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2009

I stayed there for the 4th July holiday and it was my second at this hotel. My brother and me had a lovely stay right from the beginning!
We had a lovely and clean room on the 5th floor facing the front entrance. There was no problem sleeping at night, even with the little noise of the closing room doors.
Breakfast was really good with a lot of choices! As it is complentary you cannot ask for more! The free wifi is perfect to check your Emails or even look for some directions!
I am sure we are going to stay at this hotel the next time we'll go to NYC! For us there is no reason to stay at any other hotel in the city!

  • Stayed: July 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Moni_56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2009

I stayed in this hotel over Saint Patricks Day weekend. I got a great rate on Travelzoo. The Hotel is within an easy walk of Penn Central and is a good choice for those coming into the city by train. Their are two subways near the hotel and while it is not in one of the most stellar of neighborhoods, we felt safe walking back to our room at night. The hotel features your standard Holiday Inn express breakfast which was kept stocked. There was helpful staff who could book events for you. Rooms were tiny, but they were clean. The Hotel is in buisness area so their were few restaurants or other types of amentities close by, but plenty within a moderate walk or a subway stop away. Had a good stay in a great city and would stay again given a good deal.

  • Stayed: March 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank pagirl11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2009

We arrived on Saturday night and our room was on the back side of the hotel, apparently across from a club. The music boomed until about 5 in the morning. On Sunday night, there was no music. I was asleep and the front desk called at 11:30. He told me they were working on the cable. He said the TV, internet, and phones would not work until 6 a.m. He told me to leave the phone off the hook until 6:00 a.m.

When I checked in, they gave me a number to call to have breakfast items delivered to the room (we are Priority Platinum members). Both days no one answered the number. I just received a message saying that the mailbox was full.

The people at the front desk were nice and so was the maid who fixed our roll away bed. The room was small, but I expected that after reading others reviews. The hotel was clean and the breakfast was good, crowded by good.

If they put you in a handcapped room be careful of the inside of the bathroom door. The door closes hard and fast. There is a low towel hook. The door slammed on me and the hook bruised my arm. As other people said, the doors slam a lot.

The hotel is about a five minute walk to restaurants and shopping, like Macy's. It is close to Penn Station. If you are not used to taking subways, Penn station is not an easy station to start with as it has several lines.

We had free wifi easy to set up.

  • Stayed: June 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Donna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 22, 2009

Stayed at the Hotel for three nights over the Father's Day weekend. Even though the property was very crowded, the staff did a great job of keeping the breakfast well stocked. This is a nice property. We will return to this hotel.

  • Stayed: June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank JAU-Conroe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New York City hotels
Midtown
Holiday Inn Express New York City Times Square
Holiday Inn Express New York Cit...
#290 of 473 in New York City
2,236 reviews
Midtown
Holiday Inn Express Manhattan Times Square South
Holiday Inn Express Manhattan Ti...
#203 of 473 in New York City
1,229 reviews
Chelsea
Holiday Inn NYC - Manhattan 6th Avenue - Chelsea
Holiday Inn NYC - Manhattan 6th ...
#335 of 473 in New York City
1,357 reviews
Show Prices
Show Prices
Show Prices
Chelsea
Fairfield Inn & Suites New York Midtown Manhattan/Penn Station
Fairfield Inn & Suites New York ...
#112 of 473 in New York City
1,483 reviews
Financial District
Holiday Inn Express New York City-Wall Street
Holiday Inn Express New York Cit...
#367 of 473 in New York City
536 reviews
Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea
Hilton Garden Inn New York/Manha...
#213 of 473 in New York City
2,135 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express New York City - Chelsea? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express New York City - Chelsea

Address: 232 West 29th Street, New York City, NY 10001-5201 (Formerly Holiday Inn Express NYC Madison Square Garden)
Phone Number:
Location: United States > New York > New York City > Chelsea , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#63 Green Hotel in New York City
#93 Family Hotel in New York City
#142 Business Hotel in New York City
#177 Romantic Hotel in New York City
Price Range: $131 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express New York City - Chelsea 3*
Number of rooms: 228
Official Description (provided by the hotel):
Thank you for choosing the newly renovated Holiday Inn Express New York City - Chelsea hotel located right in the heart of Chelsea and Madison Square Garden area. We include a complimentary hot and cold Express Start Breakfast for all guests of the hotel. Our recently refreshed 15-story high-rise hotel with amenities include free high speed wired and wireless Internet access, free local calls, fitness center, rear garden terrace and a full business center. We are just ten short blocks from Times Square. Also within walking distance is Penn Station, the Empire State Building, Jacob Javits Convention Center, Fashion Institute of Technology, Theatre District, Macy's, mid-town and 5th Avenue shopping. Rockefeller Center is just one mile away! We are also centrally located to many fine restaurants, entertainment venues and some of the finest shopping the city has to offer. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Expedia, Travelocity, Booking.com, Priceline, Hotwire, HotelQuickly, TripOnline SA, Cancelon and getaroom.com so you can book your Holiday Inn Express New York City - Chelsea reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Nyc - Madison Square Garden Hotel New York City
Holiday Inn New York City
New York City Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing