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“Loved the London!!!!”
5 of 5 bubbles Review of The London NYC

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The London NYC
Ranked #149 of 467 Hotels in New York City
Certificate of Excellence
Boston, Massachusetts
Level Contributor
262 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
“Loved the London!!!!”
Reviewed April 4, 2014 via mobile

I've been trying to stay in the London for a while and I loved it. The rooms were huge and it is so nice having the bedroom separate from the lounge area. all of the staff were very helpful. The concierge was excellent and his suggestions were exactly what I wanted. I called 2 weeks before my trip and my bookings were waiting for me when I arrived. The breakfast was delicious. It is expensive, but very good. Overall I loved the hotel. I had one small issue and it was taken care if very easily and without hassle.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank livinginlondon1344
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,366 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed April 4, 2014

We love staying at the London NYC. It's not that it's the pinnacle of luxury in the City, but the rooms are very nice and clean and VERY reasonable considering you get a two room suite. Sure the rooms aren't large, but being able to close off your bedroom from the room where the door to the hallway is located means sweet noise-free dreams!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Moutra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, TX
Level Contributor
80 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed April 3, 2014 via mobile

Vista suite is one of the bargains in NY. Roomy 2 room suite with panoramic views of midtown Manhattan and Central Park. Efficient polite staff. We ordered a club sandwich from room service at midnight and it was delivered within 10 minutes - complete with crisp french fries. Checkin and checkout was instantaneous with a smile. Room and bathroom were immaculate.

Stayed April 2014, traveled as a couple
Helpful?
Thank dallasdr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pittsburgh pa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 2, 2014

My husband and I stay at the London whenever we travel to NYC and it's available (two to three times per year). We love the London, not just for its large rooms and great location, but for the wonderful staff. Everyone we encounter is warm, helpful, and naturally friendly. I contacted them in advance with special requests, which were happily and fully met. We usually travel alone, but this last trip was different - we took our young adult daughter and two of her friends for spring break. The other young ladies had never stayed at a hotel of this level before, it was obvious the trio was of college kids hanging out. Even so, they were treated with the same graciousness, making me appreciate the London even more.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DlovesE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 1, 2014

The London features all suites. The rooms are large on paper, but the layout leaves you feeling a bit tight since the rooms are often separated by walls into a living area and a bedroom (I have stayed here multiple times). It is nice to spread out in a living room in NY, but the furniture is way too funky to be useful. Pricing is very high, the room service menu is nothing special, and the service tends to be non-existent. On the positive side, the bathrooms are very nice (Great surfaces and fixtures, though the showers are typically narrow), the gym is great, and you will likely run into celebrities (and perhaps paparazzi by the door). It is a quiet hotel. Location is also great.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BigDTexan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheltenham, United Kingdom
Level Contributor
3 reviews
Reviewed April 1, 2014

My usual one night stay in a truly lovely Hotel - a great shame, but I was on Business. What little interaction I did have with the staff was absolutely up to the highest standard that you would hope for. I was even alowed to carry my own bag to my room. Up on the 42nd floor I had a corner suite with fabulous views and all the comfort that I could wish for. As other visitors have stated, the shower was great, the bed super comfortable - with a good rest for an early exit from the Hotel and NYC. Internet connectivity was easy - important to me - and my only minor qualification was the lighting over my case was a little dim for packing!! And that sums it up - you will struggle to criticize this superb hotel.

  • Stayed March 2014, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrJow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Harbor, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 31, 2014

My first time in NYC in a very long time, The London staff was quick to get me into my room and the room was clean and nicely appointed. I needed assistance from the concierge and that went very well, efficient and considerate. When visiting the Business Office I was please with the quality of the equipment. When I checked out of the hotel, I needed a taxi, but was kindly offered a London car that was very clean, smelled great and had a fabulous driver (I wish I could remember his name!) who was knowledgeable and every so helpful. But the very best thing was the hamburger I got from room service! WOW! I would return if just for the burger!

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eow101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The London NYC

Property: The London NYC
Address: 151 West 54th Street, New York City, NY 10019-5302
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#49 Romantic Hotel in New York City
#74 Family Hotel in New York City
#80 Business Hotel in New York City
#113 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The London NYC 4.5*
Number of rooms: 561
Official Description (provided by the hotel):
Sophisticated urban luxury in the heart of midtown Manhattan, the award-winning London NYC sets a new standard for New York luxury hotels. Named to several "Best of" and "Top 10 lists", you'll find detailed design, attentive service and The London Bar. ... more   less 
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Also Known As:
The London Nyc Hotel New York City
London Nyc New York City
London Hotel New York
London Nyc Hotel

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