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“Great place to stay, wonderful staff, comfortable rooms & beds!”
Review of The London NYC

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The London NYC
Ranked #189 of 469 Hotels in New York City
Certificate of Excellence
Reviewed January 9, 2014

Stayed at The London Hotel for a NEW YEAR'S Eve trip and was the most comfortable I've ever been on any visit to NYC. The hotel staff were all so nice and helpful but not intrusive. The room service was a little pricey, but it was very nice. Conveniently located to theatre, deli's, shopping, just about everything you could want. Will definitely stay here again, I may consider it my home in NYC from now on.

  • Stayed: December 2013, traveled as a couple
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Thank debrabird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,567 - 1,573 of 3,565 reviews

Reviewed January 9, 2014 via mobile

Rooms are spacious. Bathrooms beautiful and clean. I just love it here. The staff remembers who you are when you return to the hotel, months later ....the restaurant and bar is classy and the cocktails are yummy.

  • Stayed: December 2013
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Thank 123marci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2014

We stayed here for two nights in September. It was a great location for a friend's wedding in the neighborhood and a beautiful weekend to be in New York. Our room was spacious and the double shower in the bathroom was amazing. The suite had great light and an interesting view. We loved the short walk to Central Park and other great places in the area. We were mostly occupied with wedding events so didn't spend too much time in the hotel, but drinks at the lobby bar were good and breakfast there on Sunday was delicious, although pricey. It was a bit of a splurge for us to stay here, and now everywhere we've stayed since we say, "well it isn't the London," and fondly remember our great stay in the city.

Room Tip: Ask for the one with the double shower
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  • Stayed: September 2013, traveled with friends
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1  Thank travelmum21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2014 via mobile

I would stay here again but I hope they read this review and the others on here. The staff is ambivalent at best; the restaurant food is a little worse than mediocre and the servers in the restaurant should be excited to serve us, considering the amount of dough we laid down...but sadly, no. They were absent and rude. Now, the room was amazing. Nice living room and separate bedroom...big shower, great views. Stay for the rooms, don't speak to anyone, and eat out.

Stayed: January 2014, traveled as a couple
3  Thank rrwr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Augustine S, London Ambassador at The London NYC, responded to this reviewResponded January 13, 2014

Dear rrwr,

Thank you for your thorough and constructive feedback about your stay with us. We are sorry that your experience in the restaurant did not meet your expectations. I will be sure to share your comments regarding your less than excellent service with senior management. If you would like to speak to me regarding the ways in which we can make your guest experience better in the future, please let me know.

Sincerely,

Augustine T. Saylee
London Ambassador
T:212-468-8860

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2014

Stayed in room 3312 over the Christmas period (21st - 26th December) and the hotel was absolutely outstanding. The room was specious, well cleaned and regularly topped up with toiletries etc. The hotel staff went out of there way to great us every time we came across them, and the hotel offers a fantastic location to hit every tourist spot in NYC.
What a fantastic hotel, one which I will recommend to all my friends and family!!

Room Tip: Higher floor has a better view
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  • Stayed: December 2013, traveled as a couple
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Thank Andrew N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2014

Stayed here in a lovely two bed suite which was a great experience. We ate at Maze in the hotel which wasn't good at all. The service in the restaurant was very slow, despite the fact it was half empty. When the food arrived, the steaks were cooked medium well instead of medium rare and a couple of the courses were lacking flavor.

  • Stayed: February 2013, traveled with friends
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Thank McMillanFamilynyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2014

London NYC was a great choice for a weekend of theater in NYC. Away from the massive Times Square crowds between Christmas and New Years. Front desk staff was extremely efficient. Room was a spacious jr. Suite. Only problem- breakfast was EXTREMELY crowded and the wait for a table was 15-30 minutes.

Room Tip: High floor
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  • Stayed: December 2013, traveled as a couple
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Thank BMK1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The London NYC

Address: 151 West 54th Street, New York City, NY 10019-5302
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#49 Romantic Hotel in New York City
#73 Family Hotel in New York City
#80 Business Hotel in New York City
#139 Luxury Hotel in New York City
Price Range: $392 - $759 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The London NYC 4.5*
Number of rooms: 561
Official Description (provided by the hotel):
Sophisticated urban luxury in the heart of midtown Manhattan, the award-winning London NYC sets a new standard for New York luxury hotels. Named to several "Best of" and "Top 10 lists", you'll find detailed design, attentive service and The London Bar. ... more   less 
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Also Known As:
The London Nyc Hotel New York City
London Nyc New York City
London Hotel New York
London Nyc Hotel

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