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“Perfect Stay”
Review of The London NYC

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The London NYC
Ranked #168 of 467 Hotels in New York City
Certificate of Excellence
New Orleans, Louisiana
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Perfect Stay”
Reviewed September 8, 2013

Check-in was a breeze. The room was clean and unbelievably spacious. Elevator times were very quick and enjoyed the complimentary NY Times. Location is great for Theater District, Times Square and Central Park. Door men, bell hops and concierge were all friendly and helpful. Having the Gordon Ramsay restaurant and Maze Bar in the lobby is a plus. Both are outstanding. This one of the top two hotel stays I have experienced in NYC.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank P H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,398 reviews from our community

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Rating summary
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Laguna Hills, California
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 6, 2013

Stayed here for 4 days during the US Open Tennis 2013. All suites, comfortable bed, great views of Manhattan from the room (ask for a higher floor). Gordon Ramsy's restaurant a little pricey but great food. Gym is well equipped, with 24 hour access and complimentary bottled water and headphones. It's a one block walk to the subway entrance; close to restaurants (Carnegie Deli) and a short walk to Rockefeller Center and Times Square. Avis Car rental next door if needed. I would definitely stay here again!

Room Tip: Request a higher floor for better views. Corner rooms are a plus.
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  • Stayed September 2013, traveled as a couple
    • Value
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    • Service
Helpful?
Thank KenC396
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
80 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 5, 2013

Something rare in NYC - a really good hotel at a good value. Having stayed here many times, here is the latest: the prices have escalated in the last few years, but it is still a good value for a luxury hotel. Some of the suites (it is all suites) are a little worn and need some refurbishing. In my recent suites, there was water damage to the wood floor near the air conditioner and neither the living room or bedroom thermostats worked right. The waiters at the restaurant in the morning for breakfast are not very attentive, to say the least. You have to get their attention and ask for things, sometimes twice. This has been this was for years and I don't see it changing. But the location of the hotel is great, and the staff is very good. Very good housekeeping.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Quebec, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 5, 2013

My wife and I love nice hotels. We do loads of research before traveling to any city to try and find the best hotel experience possible, and the London did not disappoint. Great location, and as advertised, very spacious for NYC. From the comfort of the bed, to the double sized shower, we were thoroughly impressed with just about everything. Not to mention how easy it was to book, to check in, to check out... even to get a cab. They made everything effortless and I would highly recommend this hotel to anyone.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 4, 2013

This is our second stay at this hotel and will return because all the rooms are suites! For the same or less price (depending on the season or online specials) as other luxury hotels that have just the bedroom side. Love the location in midtown - close to 5th ave, Moma, Central Park, Rockefeller center and Time Sq. They have Free wifi, 2 flat screen TVs, chocolates at night, and a gym where you can get free bottled water.

The only thing that I would say needs improvement are their bell hop employees - no one offered to help me with my luggage. I only had one and able to manage on my own, but it would have been nice to have been asked which is customary in all luxury hotels. I remember that this was also the case on our first stay here. I saw at least two bell hops that didn't appear to be doing anything. The rest of our stay, the bell hops were more attentive when we needed cabs, so maybe it depends on who's working that day?! Didn't use room service or concierge.

  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
Thank emsf29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Beach, California
1 review
Reviewed September 4, 2013

I had a wonderful experience from stepping out of the car on 54th until departing on 54th street. You are greeted immediately by bell staff and door man that can't do enough for you and they are that helpful the entire stay. The staff seems to take the same pill every morning. The entire staff greets you with a wonderful smile and I can't do enough for you attitude for your full stay. If you can find a better location and a better hotel please let me know. Everytime I leave I can't wait for my next visit. Someone needs to clone the GM of this hotel.

Room Tip: If you tell the front desk people what type of room you are looking for they are more than helpful...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bernie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 4, 2013

Just returned from 6 days in New York staying at the London NYC on 54th. Not only was it a good location but the rooms were spotless and the service was excellent. We were in a 2 room suite with a bathroom that was also roomy. All the rooms are suites so you can spread out and be comfortable. I highly recommend this hotel.

Room Tip: When you are higher up you hear no street noise.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ruthie r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The London NYC

Property: The London NYC
Address: 151 West 54th Street, New York City, NY 10019-5302
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#49 Romantic Hotel in New York City
#74 Family Hotel in New York City
#80 Business Hotel in New York City
#123 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The London NYC 4.5*
Number of rooms: 561
Official Description (provided by the hotel):
Sophisticated urban luxury in the heart of midtown Manhattan, the award-winning London NYC sets a new standard for New York luxury hotels. Named to several "Best of" and "Top 10 lists", you'll find detailed design, attentive service and The London Bar. ... more   less 
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Also Known As:
The London Nyc Hotel New York City
London Nyc New York City
London Hotel New York
London Nyc Hotel

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