We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great stay...”
Review of The London NYC

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
The London NYC
Ranked #191 of 469 Hotels in New York City
Certificate of Excellence
Reviewed April 16, 2012

Just returned from 7 nights in one of this hotel's studios and highly recommend it to others who want to splash some cash to feel the benefits of a high class hotel. We had a very spacious studio room with a large lounge in which to relax after an arduous day's sightseeing and shopping. Double doors opened out into a good size bedroom with a massive bed. Off this was a small dressing room and a well appointed bathroom with separate shower and tub. The toiletries were first class. Robes and slippers were replaced each day. Room service came in twice a day and it was great to come in each night to find the duvet turned down, bathroom cleaned again and towels replaced; and the mess we had left behind tidied up! On our arrival there was a bottle of bubbly and chocs awaiting us with a happy anniversary greeting. That was a nice touch and got our holiday off to a good start. The hotel is excellently situated for visiting all the popular tourist spots. We enjoyed our stay at London NYC very much. Good service, clean and vey comfortable. There were a couple of items added to our bill which we did not incur but these were removed. This is an expensive hotel but it is five star and we felt, value for money. Recommended. PS: also has a very good gym which we made use of most days.

  • Stayed: April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CliveT64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (3,569)
Traveler rating
Traveler type
Time of year
Language
  • More languages

2,382 - 2,388 of 3,570 reviews

Reviewed April 13, 2012

We love Manhattan...everytime we come fall in love with it more. This time, due to circumstances we had the privilege of staying at The London. In a word. Brilliant!
We celebrated my wife's birthday in NYC this weekend. Hit all our usual haunts and a few new ones over the course of our extended stay.
We both have never experienced this sort of service and friendliness when coming in the doors.
It seemed to be the place to be with a few celebrities, a boy band, etc.
Food is one reason why we come to NY, of course the Maze didn't disappoint !
We watched the Masters from the comfort of our sitting room, it was more like another reviewer said "more like an apartment" . Well stated.
With everything close by, it makes the location easy to get to all the places in mid town you'd need to experience NYC to it's fullest
It is without a doubt..our new favourite.

  • Stayed: April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank prtcrdit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2012

Hotel was not upfront about drilling and construction ALL DAY. 840am-5pm. They withheld that IMPORTANT point at booking. What shadyness!
Never never again. They didn't even offer 1 discount. WOW ! (in a bad way)

  • Stayed: April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Wickedpissa68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 12, 2012

Stayed here for 7 nights with my two teenage kids, it's a real treat of a place.

All the staff were extremely helpful and couldn't do enough for us. Their enthusiasm was obvious and nothing was too much trouble.

The rooms are very spacious, decorated in a modern eclectic way and are more like an apartment than a hotel room. Ours had a wonderful sitting area with flat screen tv and this was great to relax in after a long day inn NYC!!!! The beds are very comfortable and the bathrooms fabulous with multiple showers to choose from.

Overall an excellent place to stay, fabulous location with the subway around the corner, and everything else in walking distance.

There's no better place to stay!!!

Stayed: April 2012
Thank Theoriginal1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 12, 2012

Manhattan is my hometown, so when my husband and I return to NYC for either business or pleasure, we stay nowhere else. It's always great to be welcomed back by a staff that remembers us, and calls us by name. In our 30+ stays at the London, we have experienced perhaps two customer service issues, both of which were quickly resolved with apologies, and patience on our part. It is always mind-boggling to me when I read complaints from alleged frequent travelers who delude themselves into thinking that they reserved a certain type of bedding (e.g., two twins vs. a queen). I was in the travel industry for over 20 years - trust me when I say that bedding type can NEVER be guaranteed, and IS never guaranteed by any reputable hotel staff. We have never had noise issues, because we always request a suite on a high floor facing north (55th St.). The recent drilling was due to an inspection mandated by the city, and was entirely outside of the hotel's control. And as for unruly guests...well, it sounds as if one or two of the people who had the audacity to complain on this forum were, in fact, unruly guests themselves, and deserved to be removed from the premises. If you can't act like a grown-up, do us all a favor and stay home.

Room Tip: Request a high floor facing north. If available, you'll get one. It is NOT guaranteed!
See more room tips
  • Stayed: March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Equity25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 12, 2012

We keep coming back to this great hotel in Manhatan.From the moment you walk through the revolving door you cant help but fall in love with the place.
The bedrooms are a lovely size and easily get a family in.
The bar is the place to be seen in ,great food to eat while you are star watching.
Everywhere to go is close by the Hotel
look forward to coming back next year.

Room Tip: Higher Floors are best for Views
See more room tips
  • Stayed: April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank toffeecat02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2012

It is simply the best price/performance hotel, with fantastic bar, great food and service.

Room Tip: higher the better view
See more room tips
  • Stayed: February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sandi261
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New York City hotels
Midtown
the Quin
the Quin
#44 of 469 in New York City
2,860 reviews
Midtown
The Blakely New York
The Blakely New York
#134 of 469 in New York City
1,447 reviews
Midtown
WestHouse Hotel New York
WestHouse Hotel New York
#115 of 469 in New York City
1,759 reviews
Show Prices
Show Prices
Show Prices
Midtown
The Michelangelo Hotel
The Michelangelo Hotel
#46 of 469 in New York City
3,621 reviews
Upper East Side
Loews Regency New York Hotel
Loews Regency New York Hotel
#37 of 469 in New York City
1,597 reviews
Midtown
Viceroy Central Park New York
Viceroy Central Park New York
#209 of 469 in New York City
1,367 reviews
Show Prices
Show Prices
Show Prices

Been to The London NYC? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The London NYC

Address: 151 West 54th Street, New York City, NY 10019-5302
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#49 Romantic Hotel in New York City
#73 Family Hotel in New York City
#80 Business Hotel in New York City
#140 Luxury Hotel in New York City
Price Range: $396 - $776 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The London NYC 4.5*
Number of rooms: 561
Official Description (provided by the hotel):
Sophisticated urban luxury in the heart of midtown Manhattan, the award-winning London NYC sets a new standard for New York luxury hotels. Named to several "Best of" and "Top 10 lists", you'll find detailed design, attentive service and The London Bar. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Kognitiv US Corp, Travelocity, Expedia, Priceline, Cheap Tickets, Cancelon, Hotels.com, Agoda, Hotwire, TripOnline SA, HotelQuickly and getaroom.com so you can book your The London NYC reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The London Nyc Hotel New York City
London Nyc New York City
London Hotel New York
London Nyc Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing