We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Excellent” 5 of 5 bubbles
Review of Ground Zero Museum Workshop

Ground Zero Museum Workshop
Book In Advance
More Info
and up
Ground Zero Museum Workshop Tour
Ranked #18 of 1,068 things to do in New York City
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: 1-2 hours
Owner description: Ground Zero Museum Workshop: Images & Artifacts from the 9/11 Recovery, in the Meatpacking District near Chelsea Market and the High Line Park. A 5-Star Rated Tour. Want to feel what it was like to be with FDNY Firefighters on the front lines after the 9/11 attacks? Want to educate your kids about this tough subject in a gentle and non-threatening way? Experience the Stunning Images of Official Ground Zero Photographer Gary Marlon Suson. "Rare Photos" (New York Times) are displayed, some in lifelike 3D installations, as well as artifacts & rare video. Rated in Trip Advisor's "Top 25 Museums in the USA" for 2013 and 2014 and in Trip Advisor's "Hall of Fame." Presented in BOSE Surround Sound Audio. 100 Stories. Praised by parents as a "safe" introduction to 9/11. Guests are allowed to pick up rare World Trade Center artifacts. Daily 1.5-hour audio tours from 11am-3pm Wednesday through Sunday include a tour guide and the self-guided audio narration in Dolby Stereo, in English, Italian, French and Spanish. Proceeds shared with 9/11 and FDNY Charity. Walk-ins welcome. CLOSED MONDAY and TUESDAY. "Incredible Images" says Fox News Channel. Known worldwide as the "Biggest LITTLE Museum in New York." The "first stop" before heading to visit Ground Zero. On display are "The Frozen Clock" - "The Bible Page" - artifacts such as the largest piece of World Trade window glass in existence and many more well-known images featured on FOX NEWS, BBC and CNN. Small gift area sells books and posters. No graphic footage nor images from morning of 9/11 are shown at GZMW. Tastefully and realistically presented. This award-winning tour is a wonderful prequel to your visit to the National 9/11 Memorial + Museum. Reservations accepted. Handicapped accessible. New 2016 Fall Hours: Closed Monday + Tuesday. Open Wednesday thru Sunday 11am-3pm.
Useful Information: Wheelchair access, Stairs / elevator, Activities for young children, Bathroom facilities
Brampton, Ontario, Canada
Level Contributor
17 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 30, 2014

Loved everything. Great to be able to see items at such a close up. Highly recommended to everyone to see.

Visited August 2014
Review collected in partnership with La Quinta

Thank Kathy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,670 reviews from our community

Visitor rating
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Chalk River, Canada
Level Contributor
13 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
“A tribute to the brave NYFD and NYPD and PAPD who had to dig by hand to recover victims remains!”
5 of 5 bubbles Reviewed August 23, 2014

This museum is a collection of photos by the artist appointed to be the official photographer of the NYFD recovery efforts. He was given unlimited access to document the devastation of the attack, and emotional toll the recovery effort took on the teams. These men and women had to dig with hand tools in toxic and compacted debris looking for victims. The museum is intimate and has a collection of amazing photographs documenting the recovery effort. You learn first hand about the Fire Fighters, Police, and EMTs who rushed into this building to save people as everyone was running out, they made the ultimate sacrifice to save others.

There are a number of artifacts from the towers, including religious symbols cut from the beams of twisted metal by the iron workers assisting with the recovery effort. None of the artifacts are personal belongings as was stated in an earlier review, as all personal items were returned to families of victims. The artifacts are every day objects and items from the shops, restaurants, and subway station in the towers and are included to show the extent of the devastation from the plane crashes and the subsequent tower collapses.

This museum was easy to locate and is clearly indicated in all advertising as not being at the memorial site. I read the reviews of previous visitors that gave this location a poor or terrible rating and can only surmise that they were in a completely different museum than I was in. My wife was bothered by reviewers complaining about the cost of admission, they may have not realized that a large amount of the proceeds are donated to various charities for the fire, police, and emt, and recovery workers who died during the collapse or from illness from the toxic dust of this site.

My wife and I visited the 911 Memorial Museum before this one, while I found the memorial museum to be informative and had a large collection it was cold and impersonal, it felt like you were not invited to share the pain of the day. The Ground Zero Museum Workshop was intimate, it included comfortable furniture to sit and contemplate the photos and artifacts, it invited you in to experience first hand the pain someone who was there everyday along side the recovery teams witnessed and lived. It is self directed with a audio commentary from the photographer about each item and photo, you can move from object to object in any order you wish and as fast or as slow as you would like.

Visited August 2014
3 Thank Oldschool2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hod Hasharon, Israel
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 23, 2014

The opportunity to "hear" and feel from first hand was a unique experience. Although we are not natives it felt like it

Visited December 2013
Thank Adimorankiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida, United States
Level Contributor
4 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 19, 2014

They made this just like it just happened. Some of the pictures were real, they made us feel, like it was real now. We left with a lot of sorrow.

Visited August 2014
1 Thank Murray R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore River, Singapore
Level Contributor
61 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
“Moving and Memorable”
5 of 5 bubbles Reviewed August 15, 2014

This one of the best things we did in New York. I gather it's contentious amongst New Yorkers who feel they don't need a reminder, but for foreign visitors its a place for us to appreciate the sorrow and the hardship for all the families who lost loved ones.

Visited July 2014
1 Thank CLLSB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Ground Zero Museum Workshop also viewed


Been to Ground Zero Museum Workshop? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing