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“Just OK”

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Hotel 373 Fifth Avenue
Ranked #285 of 467 Hotels in New York City
Certificate of Excellence
Minneapolis, MN
Level Contributor
134 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Just OK”
Reviewed October 12, 2013

This hotel was in a good location but had zero charm or interest. the walls very thin...we listened to the couple next door pounding the bed at 3:00 am for quite a while...was it a lovers hotel? Don't think so. Still expensive for what bit was...tiny room..only thing positive was location and clean nice sheets.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Samantha60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin F, General Manager at Hotel 373 Fifth Avenue, responded to this review, October 23, 2013
Samantha,
Thanks so much for your patronage. We do apologize that you had a noisy neighbor. Thanks again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,046 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Decatur, Georgia
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 6, 2013 via mobile

This was a disaster of a stay. I felt totally deceived by the offer per their site and reservations personnel. The rooms are tiny, minimum window size and in room air conditioning. The staff tried their best to help (we were upgraded and still didn't like it) but the hotel is a tourist hotel not for business guests as was my case and my two associates. Will never go back.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ronald D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin F, General Manager at Hotel 373 Fifth Avenue, responded to this review, October 9, 2013
Ronald,
Thanks for giving us a shot. Many business clientele prefere us as a lower cost alternative to others on Fifth avenue. Thanks again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geelong, Australia
Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 1, 2013

Our stay at 373 was pleasant. It is much as other reviewers have noted; clean, friendly and cramped. Our room was tidied beautifully each day, and the reception staff were very helpful, but rooms are tiny and air con noisy. Can't beat the location, walking distance to everything. We enjoyed our stay but don't expect too much!

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kirbox255350
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin F, General Manager at Hotel 373 Fifth Avenue, responded to this review, October 9, 2013
Kirkbox,
Thanks so much for your business. We appreciate it and we hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 30, 2013

Location? Check. Less than $400/night? Check. Comfortable bed? Well . . . the mattress was fine, but the pillows were, for my taste, too rubbery, and I couldn't turn the air con on without it blowing cold air on my head. And, yes, the rooms are small. For my business trips to NYC, I don't need a large room or anything especially luxe, but I'm thinking that I could do better for less money. I'm going to try out some alternatives before coming back to Hotel 373.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Serendip2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin F, General Manager at Hotel 373 Fifth Avenue, responded to this review, October 9, 2013
Serendip,
I apologize that we were not able to meet your expectations. Thanks for giving us a try.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed September 29, 2013 via mobile

Stayed with my wife for 3 nights . Short walk from penn station, easy to find look for Starbucks on fifth avenue. Yes the rooms are small but you are in new York for heavens sake why do you want to sit in the room when there's some much to see and do. Room overall are clean towels changed daily. Reception staff friendly and helpful. Unexpected complimentary breakfast voucher at Oxford cafe next door Starbucks coffee in the room much appreciated . Our room looked out towards empire state building waking up every morning is a wow. Would definitely stay here again.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank shilly33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin F, General Manager at Hotel 373 Fifth Avenue, responded to this review, October 9, 2013
Shilly,
Thanks so much for your kind words! Every guest that books directly through our website receives free breakfast. Glad you were able to take advantage.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 26, 2013

I stayed here two nights. I checked in the first night and I was relegated to a room on the 2nd floor. This room was very unpleasant. It was very stuffy in the dark, cramped room. The excessively loud a/c did little to help. On top of that I slept horribly that night as well due to street noise. Luckily they were able to find me a different room on a higher floor for the second night. They were also nice enough to move my luggage for me while I was out for the day. The new room was so much better in every way. It was brighter and more spacious then the first and even the mattress was much better. Overall I'd say its a decent hotel for a short stay. Definitely make sure not to get stuck with one of the crappy rooms, because you will regret it!

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brandon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin F, General Manager at Hotel 373 Fifth Avenue, responded to this review, October 9, 2013
Brandon,
I want to apologize that you had an issue but i'm glad we could resolve. Thanks for your kind words.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swansea, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 22, 2013

373 is in an excellent location. Across the road from the Empire State, a pleasant walk from Central Park, subway a short distance away. Rooms are on the small side, no wardrobe just hooks on the wall with hangers. Didn't bother us too much as we spent most of our time out and about. Staff were very helpful particularly John who was on duty after 3pm. Starbucks on the ground floor was handy and the cafe next door did an excellent breakfast. Would stay here again as it fulfilled all our needs on a 4 day stay.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lee2591
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin F, General Manager at Hotel 373 Fifth Avenue, responded to this review, September 27, 2013
Lee,
John's name is always metioned when great service is the conversation. Thanks for your kind words.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel 373 Fifth Avenue

Property: Hotel 373 Fifth Avenue
Address: 373 5th Ave, New York City, NY 10016-3307
Location: United States > New York > New York City > Midtown , Garment District , Manhattan
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#197 Business Hotel in New York City
#202 Romantic Hotel in New York City
#240 Family Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel 373 Fifth Avenue 3*
Number of rooms: 70
Official Description (provided by the hotel):
Deluxe boutique hotel on world-famous Fifth Avenue. The hotel features 70 queen-bedded rooms in a sleek contemporary design. We are located at 35th and Fifth Avenue. All rooms feature free WiFi, bathrobes, I-pod docks, on-site Starbucks. Across from the Empire State Building. ... more   less 
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Also Known As:
373 Hotel New York City
Hotel 373 New York

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