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“Superb.”
Review of The Lex NYC

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The Lex NYC
Ranked #35 of 466 Hotels in New York City
Certificate of Excellence
Huddersfield, United Kingdom
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Superb.”
Reviewed July 11, 2014

Our 3 night stay at The Lex was excellent. Our standard queen room was very big considering rooms in New York are typically small. The room was well furnished with lovely dark wood furniture, a large flat-screen TV and the bathroom was especially contemporary and clean. The maids service was excellent and they cleaned so thoroughly we felt like we had a brand new room every day. We very much appreciated the soft new towels to come back to.
The staff were friendly and helpful and one member of staff went out of his way to hail us a cab as we struggled to do so in the street outside.
The location of the hotel was good - only 2 blocks from a subway station and close to Madison Square park. The hotel is not exactly in the hustle and bustle of Manhattan but it doesn't take long at all to get to the major places of interest.
We enjoyed breakfast every morning with a selection of pastries, muffins and fruits. I recognise that breakfast is complimentary however I think that a jug of fresh fruit juice such as orange or apple juice would not have gone a miss. For someone that doesn't drink coffee, this would have been appreciated.
Just a tip for potential future guests - it was actually cheaper to pay for the room directly through the hotel rather than using any online hotel room booking services.

Thankyou The Lex for a great stay. We will most definitely stay with you again as the value for money tops most other New York hotels. I believe your hotel will soar to one of the very top hotels in New York on Trip advisor in not too long.

Room Tip: Top floor, Lexington Ave side - great view from the window and quiet!
See more room tips
  • Stayed June 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Chloe R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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672 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (116)
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English first
Albany, New York
1 review
Reviewed July 7, 2014

I booked 2 jr. suites for my sisters bachelorette party, and had a great visit! There was plenty of space in each room for people to get ready and hang out before dinner. The staff was extremely friendly and accommodating. Only drawbacks were that they only had one guest fridge (that they thankfully lent us) and the rooms faced a brick wall.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Erica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
1 review
Reviewed July 6, 2014

We were amazed by the staff, extremely friendly and helpful.

Rooms were great, just what you need, and affordable. Also everything is new and looks well.

Great location in midtown, close to Madison Square Park.

Room Tip: The cozy queens were sufficient in size, and were a great fit
See more room tips
  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Aviem Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt S, General Manager at The Lex NYC, responded to this review, July 31, 2014
Hello and thank you for taking the time to send us your feedback regarding your recent stay with us. It is nice to see that you enjoyed your visit and that our staff treated you with the service that you have come to expect while staying at a hotel. I will be sure to share your comments with them as they take a great deal of pride at making each guests stay a perfect 10. Please dont be a stranger and come back to see us shortly.

Regards,
Matt Slippoy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barreiro, Portugal
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 29, 2014

For me this hotel was a real find. Good location - fairly near subway and lots of restaurants and convenience stores nearby. Around 1 mile from Penn Station. Stayed 3 nights. Staff went out of their way to be helpful always. Room smallish but really well appointed boutique-style.
Light breakfast served in lobby. Tuesday evenings free wine get-together.

  • Stayed June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BillWilliams2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt S, General Manager at The Lex NYC, responded to this review, July 4, 2014
Hello and thank you for sharing your feedback on your recent visit with us. Nothing is more important to the team at the hotel then receiving feedback from our valued guests. It is great to see that we were able to provide you with a perfect stay. We strive hard to ensure that all of our guests request are not only met but exceeded. Please let us know if we can ever be of assistance in the future and until that time, we wish you the best.

Regards,
Matt Slippoy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kew, London
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 29, 2014 via mobile

Just finished a quick trip to NYC and tried out The Lex. What a delightful hotel. None of the typical New York attitude where front of door staff feel they should be on the silver screen rather than dealing with you. No attendants who are more bothered about tips than service and no room so small you have to take turns in the bathroom.
From the moment we arrived we were met with smiles and genuine warmth. Front desk could not have been more pleasant and offered good advice with plenty of local knowledge. They seemed to care about us having a good time.
Breakfast is good coffee (no "brown drinking fluid" here) and pastries in a self serve set up where staff are happy to help you up to your room should you accidentally overload.
Some rooms have balconies which is great but don't expect a beautiful vista - you're not in Kansas now Dorothy. More to the point they are big enough that you don't have to move bags and clothes each time you want to walk around the bed. Genuine space.
As you may be able to tell. I loved it.

Stayed June 2014, traveled as a couple
Helpful?
1 Thank BrentfordBoyz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt S, General Manager at The Lex NYC, responded to this review, July 4, 2014
What a fantastic review. We cant thank you enough for your kind words. All of your comments touch on our goals at the property. There is nothing more important these days than genuine service where you can create memories for your guests/friends. I am delighted that you were on the receiving end of our teams dedication at providing perfect stays for all of our guests. Please contact us directly next time you are in NYC and we will ensure another memorable stay.

Regards,

Matt Slippoy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
Reviewed June 28, 2014

I stayed 9 nights in this hotel on a solo vacation. The staff were friendly, very professional and always helpful. Location was great and I was very impressed overall by the level of service and the cleanliness of the room. Travelling solo, it was always comforting to come back to a friendly face at the desk and staff whom after a few days, greeted you by name. Before I went, I read reviews that it could be noisy, and being a light sleeper, I asked for a quiet room. All 9 nights I was there on the highest floor, I was never disturbed be it by hotel guests or traffic outside. During the day, you can hear occupants in the next room on their tele-conferences quite clearly, but at night, it is very quiet. If I could rank the things I found impressive about this place it would be first and foremost the professionalism and warmth of the staff, the cleanliness of the room and the comfort of the bed, and hotel location. One thing which I felt could be improved was the shower - water pressure could have been stronger. Overall, I would recommend it to anyone visiting, and I would myself return to stay at the hotel.

  • Stayed June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
Reviewed June 27, 2014 via mobile

I spotted The Lex on TripAdvisor by accident, and i'm so glad I did. It's in a great location near Madison Sq Park, near the 4/5/6 and N/Q/R trains. Walking distance to everything if you want. Tons of awesome restaurants nearby. The hotel itself if totally great. Rooms are bigger than average and brand new. And the staff is great. Super find. I plan to stay there again.

Helpful?
Thank frankopotato
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Matt S, General Manager at The Lex NYC, responded to this review, July 31, 2014
wanted to personally thank you for your stellar review on our hotel. It is comments such as yours that motivates the team at the hotel to achieve excellence. We all have pride and passion when it comes to servicing our guests and it is great to see that this proved true during your visit. We would love to have you back as our values guest shortly and we wish you well until that time comes.

Regards,
Matt Slippoy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about The Lex NYC

Property: The Lex NYC
Address: 67 Lexington Avenue, New York City, NY 10010-1833
Location: United States > New York > New York City > Manhattan , Murray Hill
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #35 of 466 Hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Lex NYC 3.5*
Number of rooms: 48
Official Description (provided by the hotel):
Complimentary coffee Complimentary Bottled water ... more   less 
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