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“My stay at Wingate”

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Wingate by Wyndham Manhattan Midtown
Ranked #341 of 469 Hotels in New York City
Reviewed November 14, 2013

  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank Juliann T
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
WingateMgmt235, General Manager at Wingate by Wyndham Manhattan Midtown, responded to this reviewResponded December 18, 2013

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1,134 - 1,140 of 2,192 reviews

Reviewed November 14, 2013

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank Leila M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
WingateMgmt235, General Manager at Wingate by Wyndham Manhattan Midtown, responded to this reviewResponded December 6, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 13, 2013

  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank Satish M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
WingateMgmt235, General Manager at Wingate by Wyndham Manhattan Midtown, responded to this reviewResponded December 6, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 13, 2013

I booked this due to the location, and my travel agent cancelled two days in advance when the trip did not happen. The hotel refused to accept the cancellation and charged my credit card. First they claimed it was cancelled within 48 hours, which was against their policy. When the travel agent disputed this, they could no longer find the record of their "intent to cancel", and claimed that it had not been cancelled at all. They charged for a full night stay - neither the local hotel nor Wyndham would back down.

Now I see they have an even worse policy over the holidays.

  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Service
Thank Gunnar B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WingateMgmt235, General Manager at Wingate by Wyndham Manhattan Midtown, responded to this reviewResponded December 6, 2013

Dear Gunnar B,

I just wanted to apologize for your experience with the cancellation of your reservation. I would be happy to go over the details if you would contact me. You can reach me at 212-209-6222.

Kind Regards

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Reviewed November 12, 2013 via mobile

I spent just one night at the Wingate this month; a pit stop on my way to Greece. I wanted a place close to Times Square, shopping, the sights -- one that was comfortable and affordable. And I found it here. The room had every possible thing you could want or need for a quick stay and the front desk was super efficient!

I got a discount coupon at check in so had a fairly decent dinner at the adjoining Asian restaurant. Then, in the morning that space housed the breakfast. Convenient, if really crowded!

When I discovered something not to my liking, I brought it to the attention of front desk and they made it right immediately.

I would stay here anytime I'm in NYC and highly recommend it!

Stayed: November 2013, traveled on business
Thank SistahTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WingateMgmt235, General Manager at Wingate by Wyndham Manhattan Midtown, responded to this reviewResponded November 13, 2013

Dear SistahTraveler,

Thank you for staying with us at the Wingate by Wyndham Manhattan! I'm glad that our hotel provided everything you were looking for in a NYC hotel. We take our service culture serious and I'm glad that our staff was able to tend to your needs. We hope to host you next time you are in New York City.

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Reviewed November 11, 2013

  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank chihuahua2
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
WingateMgmt235, General Manager at Wingate by Wyndham Manhattan Midtown, responded to this reviewResponded November 13, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 11, 2013

Just stayed at the Wingate 11/09/2013 to see The Eagles at MSG. Great location and very clean room. We shopped for hotel rates in the area and the Wingate met our needs. That matched the best rate we found online by using my AAA card. Front dest was friendly and watched our bags after checkout-a very nice touch. The room was clean and the location was the key to out stay. We would stay at the Wingate again. We read the reviews before we bookes. Yes the rooms are small and the fan is the bathroom is loud when the light is on.We have stayed in the city many times and feel the Wingate is a very good value.

Room Tip: Get a room up as high as possible. We feel a little kindness to the front desk goes a long way when...
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  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Crimms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WingateMgmt235, General Manager at Wingate by Wyndham Manhattan Midtown, responded to this reviewResponded November 13, 2013

Dear Crimms,

Thank you so much for staying with us at the Wingate by Wyndham Manhattan! I'm glad that you found our hotel to be a great value while seeing the Eagles at Madison Square Garden. It's always great to hear positive reviews especially when our staff is involved, as they work hard to provide quality customer service like you experienced. I hope you stay with us again when attending events in NYC.

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Additional Information about Wingate by Wyndham Manhattan Midtown

Address: 235 W 35th St, New York City, NY 10001-1901
Phone Number:
Location: United States > New York > New York City > Midtown , Garment District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#223 Business Hotel in New York City
#224 Romantic Hotel in New York City
Price Range: $146 - $430 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wingate by Wyndham Manhattan Midtown 3*
Number of rooms: 92
Official Description (provided by the hotel):
The Wingate by Wyndham Manhattan Midtown New York City Hotel is located just 1/2 block from Macys and Herald Square in the heart of the Garment/Fashion District, two blocks from Madison Square Garden and Penn Station and just moments away from such famous landmarks as the Empire State Building - 4 blocks, Times Square - 7 blocks, Bryant Park - 10 blocks, the Theater District - 10 blocks, and the Jacob Javits Convention Center - 10 blocks. At Wingate by Wyndham, we know you mean business. Our ninety-two spacious guestrooms and suites feature a well-lit work area, complimentary high speed internet access-wired and wireless, two line phones and remote printing from your room. The Wingate by Wyndham Manhattan Midtown is now offering FREE long distance calls to our guests. ... more   less 
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Also Known As:
Wingate By Wyndham Manhattan Midtown Hotel New York City
Wingate New York City
Wingate Manhattan Midtown
Wyndham New York City
New York City Wyndham

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