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“Great location” 4 of 5 bubbles
Review of A Town House Stay

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A Town House Stay
Southern California
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great location”
4 of 5 bubbles Reviewed October 17, 2008

I originally wrote a review here about my concern this was an Internet scam. This review is a correction.

My original problem was that the property charged the advance to my credit card (as agreed), but then didn't answer phone or email for a month. So I figured it for a scam and bailed. Then finally Philip did contact me and explained they were on vacation, the staff lost my many phone calls and emails, etc. etc and he'd only discovered my complaint because of my review here on TripAdvisor (!). Philip enticed me to give it a try FOR FREE to make up for my distress. So I did and here's my review.

The property DOES exist and is not a scam after all, whew. It's at 59 E80th, which is the #1 advantage of this rental -- superb location, as another reviewer pointed out The price is $250-350ish which is not bad by NYC standards, not bad at all for a studio on the Upper East side.

The rooms have been recently refurbished and are fancy and nice: gleaming wood floors, and in the more expensive King room that we had, plenty of space (except see about the bathroom below). There's still some refurbishing to be done, the closets are wonky, but overall the place is very nice, especially for Manhattan.

The bathroom is really, really small. I think they cut a real bathroom in 1/4 and 3/4, then used the 1/4 for the bathroom and the other 3/4 for the kitchen. If you are thin (maybe the lack of space is why so many New Yorkers are so thin? :-) the bathroom might be fine, but if you are a hefty American it might be impossible for you to function in there. It worked ok for my wife and me.

Negative #1: the service is sadly poor. Philip is a great guy, very nice, but he's so busy with his life that you never see him. Of course this is a studio not a hotel, so you shouldn't need much service. But we ran out of towels regularly (we do use a lot), and the cause of all my initial heartache was the poor phone and email communication. Even after the incident, one of my fellow attendees had to cancel their reservation and had distress (multiple emails and eventually needed to get me involved to get through) getting an email confirmation from Philip. So it wasn't just a one time thing -- Philip and crew really are just bad at email and phone. You know how some people just don't respond to email and phone quickly, or sometimes at all? It's not a crime, it's like a pre-electronic-culture thing. I think it is bad in a business.

Negative #2: the building next door, and by "next door" in NYC I mean it literally shared a wall with my room, was under construction, and the workers tell me it will remain under construction until late 2009. So, from 8am-3:30pm weekdays there are occasional jackhammers, talking, etc. The workmen are nice and try to keep it down, and the noise is only intermittent and somewhat muffled. Furthermore, Philip did warn us of this so it wasn't a shock. Still, it was annoying, so be prepared if you want to sleep after 8am.

Small negative #3: the heat is not very controllable. We found it cold but Philip said if he turned on the building heat that early in the year it'd probably be too warm. So we settled for cold and bundled up a bit.

Bottom line: if you don't mind poor phone contact and service, don't need a standard American-sized bathroom, and you don't mind some noise during the weekdays, this is a good deal, nice digs, and a really excellent location. It was delightful to step out of the building and be in an upscale neighborhood just a couple blocks from Park Ave, the Met, and 5 short blocks to the subway.

I gave them an extra star because my rooms were free to make up for the trouble, and I'd thought the price reasonable to begin with. What's not to like about that? All in all, my wife and I had a great time, and would stay here again -- after the construction next door is completed.

  • Liked — location
  • Disliked — service
  • Stayed September 2008, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank vegprogrammer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Date | Rating
  • English first
  • Any
English first
Bergen, Norway
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed December 30, 2006

We went to NYC on holidays, to meet up with some old friends. They live on Upper East Side and we wanted to find accommodation close by. I soon discovered that finding a decent priced hotel nearby would be quite a challenge, so I tried to find alternative accommodations online. I came across Anco Studios and sent them an email. Based on the information on their websites, it seemed OK, but I was nevertheless a bit worried about it all as I, at the time, couldn’t find any reviews of the place online. However, our decision to take a chance and book a studio with Anco Studios proved to be very good! Our first impression was excellent; although we opted for the ‘small studio’, our apartment was spacious, very clean, and had everything (or more) that we hoped for. We didn’t have any problems during our stay and the staff was very nice and helpful. The apartment (59 E. 80th St.) was located in a nice area very close to some of the major museums, Central Park, etc. Furthermore, we ended up paying less than we would have had to pay for a decent hotel room in the same area – or in any area of Manhattan, I would guess. All in all, we very much enjoyed our stay at the Anco Studios apartment, and when we are going back to NYC, this will be the first place we call about making a reservation for accommodation.

  • Stayed December 2006, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
11 Thank Lindaen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germany
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed July 3, 2006

The appartment we rented from Anco Studios is located on 59East 80th street, very close to the central park and the museum mile (5-10 min by walk). Also, subway stations are nearby and downtown manhattan can be reached in 10 to 15 minutes. The staff was very friendly and helpful during our stay. We arrived close to midnight, however it was no problem to check in and we hardly had to wait. Our room was located on the main floor in the back of the house which leaves it pretty dark for most of the day. On the other hand, it was relatively spacious and provided a very small kitchen with fridge and a small but clean washroom. Furthermore, there was a TV (bad reception though) and a wireless LAN. The room was clean and welcoming and there was enough room to store the luggage. The only negative thing was that they did not change the linen in 5 days which was not really bad but not that great either. Overall, it is a cheaper and nevertheless nice alternative to a hotel and we would stay there again for sure.

  • Stayed May 2006
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
9 Thank I_love_Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about A Town House Stay

Property: A Town House Stay
Address: 54 East 80th Street, Anco Studios, New York City, NY 10021
Location: United States > New York > New York City > Upper East Side , Manhattan
Hotel Style:
Ranked #60 of 166 Specialty Lodging in New York City
Number of rooms: 4

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