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Hotel Mela
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Reviews (4,403)
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Reviewed May 6, 2014

This hotel has a fabulous location -- just half a block from 7th (Broadway). The lobby is beautiful and the rooms are, too. The rooms are small, but OK. However, several things kept this from being a completely satisfying stay. First of all, the curtains in the room did not close, so the bright lights kept me awake. The hot water was only lukewarm. And the free wireless connection, while nice, was weak. I had to take my computer to the lobby to send e-mail. Be sure to ask about these things before you book a room.

Room Tip: Be sure to ask if the curtains close.
  • Stayed: April 2014, traveled solo
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1  Thank loviefinch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManagerMela, General Manager at Hotel Mela, responded to this reviewResponded May 7, 2014

Greetings!

Hello and thank you for writing an honest review about the Mela. We really do appreciate the feedback and make sure we do everything we can to correct service and operational concerns.

I'm very sorry to hear about the water concerns as well the wi-fi issues; please know we recently upgraded our entire Wi-Fi system and will check that particular room for sure.

Please contact me directly if I can do anything to recover this situation for you as well.
The next time you wish to visit NYC we'll be sure to offer you a great room with a discounted price point.

We are at your service.

Nick Ivezaj
General Manager
Hotel Mela
Direct: 212-710-7008

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 6, 2014

Wonderful price, location and staff. Just a few steps from Times Square and all the action. 2 ladies stayed and felt safe in and out at all hours. Staff was extremely helpful and John Paul was so much help with directions and was even able to get us tickets to NY Yankees game.
After searching for months and reviews, I can certainly say I would stay there again for price and location.

Room Tip: Excellent choice of hotel. Room 510 was excellent!
  • Stayed: April 2014, traveled with friends
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2  Thank Tledet434
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2014

We stayed at this hotel for 3 nights last month and were extremely happy with the accommodation.
The room was L shaped so spacious enough for us and our luggage; it was very clean and comfortable. It was also on 15th floor and to the rear of hotel so we slept peacefully despite being in the heart of Broadway and seconds from Times Square.
Great location and staff were very polite and very helpful.

  • Stayed: April 2014, traveled as a couple
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1  Thank VanessaS1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 4, 2014

This hotel is one block off times square at 44th street between 7 and 8 avenue. Rooms are very clean and comfortable and the staff is very friendly, helpful and courteous. Thanks to Adrian at the front desk, we were upgraded to the penthouse suite for our anniversary. Another nice perk of this hotel is that they will store your luggage free of charge on both check-in and check-out days. Would recommend this hotel and will definitely stay there again and again.

  • Stayed: May 2014, traveled as a couple
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2  Thank jletsgo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2014

Rooms are small but fine. Hotel is spotless, staff is fabulously helpful. Restaurant downstairs, Saju Bistro is great for breakfast, lunch or dinner. Location is perfect! WHen they have a sale I try to book even if I wasn't planning on going in to the city.

  • Stayed: May 2013, traveled with friends
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Thank fredi_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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