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“Plan B” 4 of 5 bubbles
Review of Hotel Mela

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Hotel Mela
Ranked #257 of 467 Hotels in New York City
Certificate of Excellence
Norwich, United Kingdom
1 review
“Plan B”
4 of 5 bubbles Reviewed May 10, 2013

Hotel is perfectly located, rooms are small but well equipped. The Long Bar and Salu restaurant, either side of Hotel are both very good also. Where the Hotel came into its own is what happened when something went wrong. Our room had not been cleaned when we arrived, so we were immediately upgraded to a suite. The staff were brilliant, and a special thanks to Danny for looking after us so well.

Room Tip: Probably best to select a room on a lower floor, as from about 14 upwards you get a lot of noise fro...
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  • Stayed April 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 330nichol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,865 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (625)
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English first
Sarpsborg, Norway
Level Contributor
129 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed May 9, 2013

We stayed at the Hotel Mela for two nights in July 2012, in a Superior room with queen bed.
The last time we were in NY we stayed at a historic hotel, we chose to go for a more modern place this time. And in terms of service, location and decor, we have nothing bad to say! The property is just a few minutes from Grand Central Station as well as Times Square. Everyone working there are helpful and smiling at all times, and the decor, both in the lobby, hallways and rooms are up-to-date.

BUT, I know one should expect small rooms in NY, especially on Manhatten, but we never imagined they could get this small.... We had about 50 cm around our bed, and had to place our luggage there, and climb over it to get to the bathroom. Even the bellboy scartched his head when he arrived with our four bags, he didn't know where to place them without using the bed.... I think our room should've been categorized as a closet, not a superior room. That title was at best misleading.

Also, if you remove something from the refridgerator, you're automatically charged. That means you don't get to use the fridge for food or drinks you bring yourself either...

The hotel offers parking, and since it is limited it is also expensive.
If we were to come back to NY we would def concider this hotel, but not the same category room, the room we had was only sufficient if all we carried was our handbags, not for one or more suitcases/bags... We would therefore go for the Executive category or bigger.

Room Tip: Rooms are incredibly small in the lower categories, with no space for luggage, go for the executive...
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  • Stayed July 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank InaMP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed May 7, 2013 via mobile

Stayed 2nights here. Average boutique type hotel...small yet clean. Customer service could be better. Concierge did a good job though. Location close to just about all things. We were able to walk everywhere.

  • Stayed April 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank lowhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 bubbles Reviewed May 5, 2013

We stayed here for 6 nights in April for a city break combined with business for my husband. The location is fantastic and the journey from the airport on the air train / mta was straight forward.

Check in was quick and easy and our room seemed fine when we opened the door - that was until the fan outside the window kicked in! It was so noisy and my husband went straight downstairs to ask if we could move. We had actually been upgraded from the standard room we had booked, but the reception were very accomodating. There was nothing available for that night, but we were assured we could move the following day. We were very tired after a long journey so managed to sleep ok and when I woke in the night the noise seemed to have stopped.

The following day we were moved as promised to a much nicer room - far bigger, very quiet and with the added bonus of a bath, albeit a very small one. This was another upgrade so I can only recommend that if you book this hotel you go for the most expensive room you can afford. When speaking to business partners my husband discovered this is very much the general consensus on the hotel - rooms are hit and miss and can be noisy.

The reception staff were sometimes a bit slow to see to guests - a quick "I'll be with you in a moment" wouldn't have gone amiss.

The free wifi was great, the maid service was good and the beds very comfortable. If you are going for a city break you could do a lot worse than staying here, but if you want quiet and spacious rooms then you'll have to pay for them.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Alison O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Level Contributor
74 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed May 5, 2013

Stayed here for a quick getaway trip. Location is fantastic: right around the corner from Bryant Park (which is a great place to sit and read, people watch, get a cup of coffee, or all three), very close to the theater district and Times Square, and within walking distance of many great shops. For being that close to everything, it's surprisingly quiet, and the rooms are very nice and clean (if small). For NYC, the prices are reasonable, and it's a place I would certainly consider staying in again.

  • Stayed May 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MC_Bos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed May 4, 2013

Best value property in the Times Square area. Clean, great beds, walk to theatre, 5th Shopping and subway within a block. Staff is friendly. I followed the Hotel Mela's own site for promotions and ended up booking a 220 sq ft room with 2 single beds with full breakfasts for 2 -$249. per night plus taxes for the room ( not per person!)

Room Tip: We asked for a room at the front overlooking the street for the full NY ambiance. On the 7th floor i...
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  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JoJoJakab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed May 2, 2013

Me and My family recently stayed at the MONY for three nights. We stayed in a double room. From the registration to the valet to housekeeping and room service, service was impeccable and low key. Our room was not large, but was certainly well appointed, with a very large walk in closet and nicely done bathroom. The hotel is contemporary and well done. Arrived very late our first night, and ordered room service and watched the NCAA tournament til the wee hours. The room service were among the best we have ever had, and we seriously considered doing that every night! The concierge service was top shelf. All in, there is not one single thing that wasn't perfect. Most highly recommend.

  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rashu1197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Mela

Property: Hotel Mela
Address: 120 West 44th St, New York City, NY 10036-4050
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#106 Family Hotel in New York City
#166 Luxury Hotel in New York City
#167 Business Hotel in New York City
#170 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Mela 4*
Number of rooms: 232
Reservation Options:
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Also Known As:
Mela Hotel New York City
Hotel Mela New York

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