The short story here is that when I approached the front desk on my 2nd morning, they GLADLY moved me, but I should have complained when I first got into my room. If you ever stay at this hotel, ask to see your room first before you unpack.
Worst of times: There were a number of things that I had problems with... #1 - The A/C didn't cool the room lower than 73; just a few degrees too warm for me. #2 - The room itself was tired and used #3 - I traded a day of maid service so I could have free internet.... and #4 - They put me in the middle of a pack of travelling High Schoolers enjoying Spring Break. The students' noise running up and down the hall at 1:45 AM (and again at 2:30) was the last straw for me and security was sent up, but I was trapped in a hot room for the rest of my sleepless night.
Best of times: Much to the hotel's credit, the new room was significantly nicer and looked as though it had undergone a complete renovation. I guess I'm a bit surprised that as a frequent stayer at Hilton, the staff would have put me in one of the "nicer", "newer" rooms to begin with.
I'm going to rate this place a "C" because of the following:
1 room was great and the other... well - it just wasn't.
The staff was responsive but I shouldn't have been put in the position to test them.
- Official Description (provided by the hotel):
- A sophisticated international hotel designed for both the business and leisure traveler, the New York Hilton Midtown is located in the midst of New York City’s business headquarters and media centers, conveniently near Rockefeller Center, Radio City Music Hall, and the Museum of Modern Art, just one block from Fifth Avenue shopping, and a short stroll to Times Square, Broadway theatres, Central Park, and many more cultural attractions for which New York is famous. Equipped with modern conveniences to meet all your business and travel needs, the hotel features extensive facilities. ... more less
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- Also Known As:
- Hilton New York Hotel New York City
- Hilton New York City
- New York Hilton
- New York City Hilton