I want to say that there are also real positives to this hotel. The location is great! Close to some many things. I also appreciated the customer service, I was given a great list of restaurants by the concierge. It was broken up by food type and price. All the restaurants were within walking distance of the hotel. I kept this list in my purse and used it while out adventuring. Every restaurant we tried was great!
Okay for the downsides; The hotel did not offer free wifi if you weren't a Hilton Honors member. I was surprised by this as most of the hotels I have stayed in offer free wifi. We had a broken toilet seat in our room and when my 4 year fell off it, I spoke with the front desk who told me that it would be fixed right away. We returned from dinner to find that it was still not fixed and had to call again. Also the couch cushion in our room was ripped. I know these are not huge factors but this hotel was not cheap. In the end we had a great trip and I feel that Hilton can do a couple of things to improve.
- Official Description (provided by the hotel):
- A sophisticated international hotel designed for both the business and leisure traveler, the New York Hilton Midtown is located in the midst of New York City’s business headquarters and media centers, conveniently near Rockefeller Center, Radio City Music Hall, and the Museum of Modern Art, just one block from Fifth Avenue shopping, and a short stroll to Times Square, Broadway theatres, Central Park, and many more cultural attractions for which New York is famous. Equipped with modern conveniences to meet all your business and travel needs, the hotel features extensive facilities. ... more less
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- Also Known As:
- Hilton New York Hotel New York City
- Hilton New York City
- New York Hilton
- New York City Hilton