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“Great for the price $199 a night”

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New York Hilton Midtown
Ranked #325 of 467 Hotels in New York City
GreenLeadersBronze level
St.Augustine
Level Contributor
193 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“Great for the price $199 a night”
Reviewed September 22, 2013

This hotel is so convenient to Central Park, Times Square, theatre district, Rockefeller Center, etc. many reviews indicate the lobby is a ad house. We did not find this to be the case. We checked in around 2pm on Monday and had no wait. We were able to check in early with a room with a partial view of Central Park. The room was smallish but it is NYC. We are gold members so we received free water and free continental breakfast. We did not hear any noise in the room from other guests or the hallway. Street noise was Mina's on 36th floor. Breakfast was very good. All staff were very helpful and friendly.

Room Tip: Ask for a hire floor, view of Central Park and a renovated room
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GraceWSt_Augustine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kek98, Director of Sales at New York Hilton Midtown, responded to this review, September 25, 2013
Thank you for your review of the hotel. What a great value you had when you visited. Thankful to hear that the location for your stay worked. We welcome your next visit to the Hilton and New York City.

Kellie A Cahill
New York Hilton
Director of Marketing
NYCNH_DS@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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9,961 reviews from our community

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Richmond, Virginia
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 21, 2013

I have stayed at this Hilton about a half a dozen times. I am not a fan and prefer to stay at the Times Square Hilton which is in a better location, a smaller hotel but better.

The New York Hilton Midtown is very expensive, small rooms and PACKED with people....a real feeling of over crowding. The service is regularly impersonal.

Another Hilton Honors complaint. As a Gold Member I get a "complimentary" breakfast. This is basically the carbohydrate overload breakfast. Rolls, muffins, cereal. To get the upgraded breakfast is a high price.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pastorsdemons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kek98, Director of Sales at New York Hilton Midtown, responded to this review, September 25, 2013
Thank you for sharing this quick feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on our service and atmosphere and we will keep your comments in mind as we constantly look for new ways to improve our guests' experience. We hope you will return to stay with us the next time you are in town so we may better demonstrate the quality hospitality and amenities you deserve as a valued HHonors member.

Kellie A Cahill, CMP
New York Hilton Midtown
NYCNH_DS@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these New York City hotels

Riga, Latvia
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 21, 2013

Nice Hotel, good spot you are near Time Square, you are near to everything, i have been there several times I do go there invited to a convention, lots of people when I go there ( from the convention ) you can get stuck waiting for the elevator
but all in all, its a good hotel, there is nice breakfast, people are nice, its safe, there is several shops inside, a few bars etc etc...

there is nothing negative you can say about this Hotel, NOTHING

PS: If you go New York go to Time Square, and look for the naked Cowboy

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank luca t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kek98, Director of Sales at New York Hilton Midtown, responded to this review, September 26, 2013
Thank you for your review of the New York Holton. Happy to have you as a customer of ours. Glad that that our location worked for your visit and hope that we can welcome you back soon.

Kellie Cahill
NYCNH_DS@hilton.com
New York Hilton Midtown
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 21, 2013

Busy bustling hotel in a great position on 6th Avenue
Very large hotel but staff are very friendly. Concierge service great with very knowledgeable staff. So to were the transfer and theatre booking staff.
We had an Executive room which included access to the executive lounge with buffet breakfast, afternoon snacks and drinks plus free WIFI

Room Tip: Would recommend an Executive floor room for the use of the Executive lounge and all its extras
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ken B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kek98, Director of Sales at New York Hilton Midtown, responded to this review, September 26, 2013
Thank you for staying with us and appreciate your review of the hotel. Glad to hear that the hotel satisfied your needs with the executive level lounge. Thank you again for staying with us and choosing Hilton.


Kellie Cahill
NYCNH_DS@hilton.com
New York Hilton Midtown
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviewed September 20, 2013 via mobile

Stayed at the Hilton Midtown because the Hilton Times Square was full. I read the reviews on Trip Advisor before I made the reservation. I read both the good and bad reviews. Some of the reviews were not so great, but I decided to give it a try since it's the Hilton brand. I'm not sure I'll like to go back there. We'll see....
1. The first floor was extremely busy and crowded. How is security enforced in this place?
2. I still cannot believe that the bed in room 4402 is a queen bed. The room is very small and tight with the bed taking up all of the space.
3. No coffee in the room???
4. No refrigrerator in the room. Ice bucket with no ice? Why not provide ice if you know your guests are coming?
5.The elevator is a little wobbly. Sometimes it takes 3 tries before it closes after stopping on a floor.
6. Nice location and the girl at the registration desk was very polite and nice.
7. Found a sock that was probably left by a guest months ago. It was a bit dusty.

Perhaps management here can consult with the Hilton Times Square to see why they are always fully booked and why they have more positive than negative reviews.

Provide coffee, at least. Some people do not drink coffee, so you could add the coffee option to your online reservation option so guests can select it or decline. That way there is no room for waste.
Check the elevator to see why it's a little wobbly.
Given that the rooms are so small a refrigerator might not even fit. Can you think of another option???
Do a clean sweep of rooms!


Helpful?
Thank HotelGuest52
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Kek98, Director of Sales at New York Hilton Midtown, responded to this review, September 26, 2013
Thank you for your review of the hotel. Our apologies as your stay did not meet your expectations. The hotel will be addressing your concerns relative to the room, the amenities. We wil reach out to you personally to see if we can assist and recitfy your experience. Thank you for being a loyal Hilton customer.

Kellie Cahill
NYCNH_DS@hilton.com
New York Hilton Midtown
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Mansfield, United Kingdom
Level Contributor
67 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 20, 2013

Situated midtown New York, well placed for all the sites, large rooms, clean bathrooms and probably the most comfortable hotel bed I've ever slept in! Has great views from the bedroom windows, only down side is no tea or coffee making facilities in the room, and the weak power output renders hair styling nigh on impossible, but this is America! Would definitively recommend this hotel

Room Tip: The higher you go the better the view!
See more room tips
Green Features: The usual towels on floor if you want them cleaned approach
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ruth E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kek98, Director of Sales at New York Hilton Midtown, responded to this review, September 26, 2013
Thank you for your review of the hotel. Nice to hear that the beds were comfortable for your stay and you enjoyed the experience. Thank you for recommending us.

Kellie Cahill, CMP
NYCNH_DS@hilton.com
New York Hilton Midtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, VA, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 20, 2013

No one does banquet food like Hilton -- really superb. The wall paper may peel in some of the older hotels, the rugs may be worn, but the staff is experienced and superb -- they get great service! Bravo to the seasoned Hilton employees!

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Elissa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kek98, Director of Sales at New York Hilton Midtown, responded to this review, September 26, 2013
Love hearing that you were satisfied with your banquet experience. Our team is committed to delivering for our events and customers. We look forward to your next visit to a meeting or event at the hotel.

Kellie Cahill, CMP
NYCNH_DS@hilton.com
New York Hilton Midtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about New York Hilton Midtown

Property: New York Hilton Midtown
Address: 1335 Avenue of the Americas, 6th Avenue at 54th Street, New York City, NY 10019-6078
Phone Number:
Location: United States > New York > New York City > Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#69 Green Hotel in New York City
#200 Luxury Hotel in New York City
#242 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — New York Hilton Midtown 4*
Number of rooms: 1932
Official Description (provided by the hotel):
A sophisticated international hotel designed for both the business and leisure traveler, the New York Hilton Midtown is located in the midst of New York City’s business headquarters and media centers, conveniently near Rockefeller Center, Radio City Music Hall, and the Museum of Modern Art, just one block from Fifth Avenue shopping, and a short stroll to Times Square, Broadway theatres, Central Park, and many more cultural attractions for which New York is famous. Equipped with modern conveniences to meet all your business and travel needs, the hotel features extensive facilities. ... more   less 
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Also Known As:
Hilton New York Hotel New York City
Hilton New York City
New York Hilton
New York City Hilton

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