The Hilton NYC has a great location near everything in NUC. However the staff were very un-caring. From the arrival we pulled in the Parking (a $50a night mind you) no body showed up to help with the bags. I had to drag 2 big suitcases throughout the lobby under the eyes of the staff who cared less. The lobby huge and extremely crowded and noisy. Check in was ok but the room we got was not a good choice. I did reserve for a high floor which we got but was really facing a building!! The room was in need of a refurbishment - it felt like old and smelled like it.
Breakfast is so so and very crowded. The hostess, a golden age lady, was chatting with her friend not bothering with the line waiting. And when we ask her she replies with that "nice" NY attitude.. Oh well .. She is someone grandma so cannot argue with her.
Other times we call he front desk jut to be on hold nd at the end no one picks up.
Well for the money, it was not wow.. There are better choices
- Official Description (provided by the hotel):
- A sophisticated international hotel designed for both the business and leisure traveler, the New York Hilton Midtown is located in the midst of New York City’s business headquarters and media centers, conveniently near Rockefeller Center, Radio City Music Hall, and the Museum of Modern Art, just one block from Fifth Avenue shopping, and a short stroll to Times Square, Broadway theatres, Central Park, and many more cultural attractions for which New York is famous. Equipped with modern conveniences to meet all your business and travel needs, the hotel features extensive facilities. ... more less
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- Also Known As:
- Hilton New York Hotel New York City
- Hilton New York City
- New York Hilton
- New York City Hilton