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“Well priced for NYC in a great location”

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New York Hilton Midtown
Ranked #322 of 468 Hotels in New York City
GreenLeadersBronze level
Reviewed August 28, 2011

Recommend forking up a little more for the Executive level floors - quieter, and you probably save time and money grabbing breakfast and late afternoon snacks in the lounge. However, watch the drink prices! I paid $15 for a mediocre glass of white wine; could have waited and spent that on something better at dinner. Could have been a little cleaner, but was fine.

  • Stayed: August 2011, traveled with family
    • Value
    • Sleep Quality
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    • Service
Thank denverista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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7,117 - 7,123 of 10,400 reviews

Reviewed August 25, 2011

I stayed at the Hilton this past week for a business trip. Reception was extremely helpful, kind, and briefed me accordingly on the whereabouts of everything in the hotel (it is rather large).

The room was a perfect size with a great large TV. The bed was comfortable and the pillows were plentiful and perfect. The bathroom was cleanily and nicely put together. The room also imcluded coffee and tea, which was nice.

The Marketplace (hotel restaurant) had great food for lunch and dinner. The breakfast is fine, but certainly overpriced so I do not suggest going unless it is included with your stay. The wait staff is very professional, tentaive, and friendly. Also, off of the Marketplace is a Starbucks which i thought was great.

The location is great; right in the center of everything! Times Square is a few blocks away and shopping too.

This hotel was great but out of my price range. i would probably only go back for a business trip.

  • Stayed: August 2011, traveled on business
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    • Sleep Quality
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Thank sbholo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kek98, Director of Sales at New York Hilton Midtown, responded to this reviewResponded August 29, 2011

Thank you for selecting the Hilton New York. We are thrilled we were a great choice for your recent business trip. Looking forward to welcoming you to the hotel on your next visit.

Kellie Ann Cahill, CMP
Director of Sales and Marketing
Hilton New York
1335 Avenue of the Americas
Kellie.Cahill@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2011

We truly enjoyed our stay at the Hilton New York! It is located conveniently to all that Midtown and 5th Avenue offer without being in the thick of Times Square. The room was very comfortable. Crisp white linens and dark wood were used to decorate the space. The bathroom was updated with a seamless, glass-doored shower and granite counters. The bathroom could have been a bit more spacious but we are talking about New York. The entire staff from reception to the parking attendents were friendly and helpful. By the end of the week, this hotel felt like a home away from home.

  • Stayed: August 2011, traveled on business
    • Value
    • Sleep Quality
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Thank Much2bdun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kek98, Director of Sales at New York Hilton Midtown, responded to this reviewResponded August 29, 2011

Thank you for staying with us when you visited New York CIty. I am glad to hear that check in was smooth and the room met your needs. I recognize that the baggage fee is not acceptable to you this happens to be a standard practice in New York for storage.

Kellie Ann Cahill, CMP
Director of Sales and Marketing
Hilton New York
1335 Avenue of the Americas
Kellie.Cahill@hilton.com

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Reviewed August 22, 2011

My wife and I have just returned from a weekend in New York City. I managed to get a decent rate on the internet for a queen room at the Hilton. The hotel is very big and nice, it is in Avenue of the Americas, several blocks above Times Square, and the area is much more quiet than 7th Ave. or Broadway. Our prior experience in a Times square hotel had been worse, as the soundproofing was very bad and we could hear traffic noise all night long.
Check in was very smooth and our room was ready when we arrived (12:15 am). The room was on the small side, but it was clean, and had a very comfortable bed and a huge plasma TV. The bathroom was also very clean and very well appointed. Even though we were close to the elevators and "only" in the 12th floor, soundproofing was great and we had a very good night's sleep.
Check out was fast, as it usually is in Hilton properties, but we had to pay for each item left in locker room. Having to pay for items in the locker room reminded me of the days when I stayed in hostels, and I do not think it is a necessary practice for an upscale hotel. All in all, we will chose the Hilton again next time in town.

  • Stayed: August 2011, traveled as a couple
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1  Thank Daniel025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kek98, Director of Sales at New York Hilton Midtown, responded to this reviewResponded August 29, 2011

Thank you for your review of the Hilton New York. I truly value the opportunity to hear from our guests and we share the reviews with the staff to continuously improve on our service. Sorry for your disappointment in the baggage fees. It is a similar practice in all New York City hotels.

Please stay with us again next time your in NYC
Kellie Ann Cahill, CMP
Director of Sales and Marketing
Hilton New York
1335 Avenue of the Americas
Kellie.Cahill@hilton.com

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Reviewed August 21, 2011

Location, standard of rooms and general standard of rooms are all great. The executive lounge is a perfect bonus when I can have access. For business it makes the perfect location for both up town and down town.

  • Stayed: May 2011, traveled on business
    • Value
    • Sleep Quality
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Thank rickwood50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kek98, Director of Sales at New York Hilton Midtown, responded to this reviewResponded August 29, 2011

The team is glad to hear that we are good location for you when you are traveling to New York. The executive lounge is a great place for guests to relax. Visit again soon.

Kellie Ann Cahill, CMP
Director of Sales and Marketing
Hilton New York
1335 Avenue of the Americas
Kellie.Cahill@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2011

This is a really nice hotel in a great location. You will not be sorry you stayed here. Quiet, nice rooms. Not all are renovated so make sure you get one of the newer ones. The restaurant and bars are nice, if uninspired. Average food, but you probably won't eat there anyway! The only thing I dislike is that the light switches glow like night lights when they are turned off. If you need dark to sleep and don't want a night light, ths is a problem. Bonus: particularly good attention paid to security. They check everyone who comes into the building at night.

Room Tip: ask for a newly renovated room - not all are
  • Stayed: August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank momonbusiness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kek98, Director of Sales at New York Hilton Midtown, responded to this reviewResponded August 29, 2011

Love that you enjoyed the location it is one of our favorite things to hear from customers. The security team is one of the best in the business. We ensure that the people who are in the hotel are guests of the hotel. Sorry about the night light disturbing your sleep. Guests typically like this feature.

Contact us the next time you are coming to NYC!
Kellie Ann Cahill, CMP
Director of Sales and Marketing
Hilton New York
1335 Avenue of the Americas
Kellie.Cahill@hilton.com

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Reviewed August 19, 2011

This Hilton is at 6th and 53rd which is only about 4 or five blocks from Times Square. Far enough away to avoid the throngs of tourist yet a short walk. Rooms are clean; staff is very nice and helpful. However I asked the concierge about tickets for a play and was told it would be best to walk to the box office, found that odd for a Hilton property. Also, our group had contracted for use of the executive lounge on the 44th floor. I did not get access when I checked in- took a day to straighten that out after a bit of arrogance from the front desk “only platinum members can have access sir”. Yeah well guess you were wrong. That incident aside the hotel is great service wise. Parking is expensive as I recall over 35 a night, but you can park your bicycle for 18.00 (yes I said bicycle). Drinks and food are also high. The breakfast buffet in the hotel restaurant is about $35.00 a person. While there check out some of the street vendors food carts out front they have good food. Also check out Ray’s pizza on 7th. Location is just about 4 blocks south of central park. You can also walk to 5th Avenue for shopping and all the Broadway shows are within walking distance.

Room Tip: Ask for a lower floor room, elevators are very busy
  • Stayed: August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank DVP16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kek98, Director of Sales at New York Hilton Midtown, responded to this reviewResponded August 29, 2011

Thank you for your recent review on the Hilton New York. The hotel appreciates the stay and the time you took sharing your experience. My apologies for the response from the concierge relative to your tickets at times like day of it is best to check with the box office. We are always willing to assist whenever possible. It is a shame to hear about your check in experience. In fact if you were contracted for executive level access at check in you should have been welcomed and extended that service. Hopefully once straightened out we provided a great experience.

Kellie Ann Cahill, CMP
Director of Sales and Marketing
Hilton New York
1335 Avenue of the Americas
Kellie.Cahill@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about New York Hilton Midtown

Address: 1335 Avenue of the Americas, 6th Avenue at 54th Street, New York City, NY 10019-6078
Phone Number:
Location: United States > New York > New York City > Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#69 Green Hotel in New York City
#202 Luxury Hotel in New York City
#237 Family Hotel in New York City
Price Range: $256 - $637 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New York Hilton Midtown 4*
Number of rooms: 1932
Official Description (provided by the hotel):
A sophisticated international hotel designed for both the business and leisure traveler, the New York Hilton Midtown is located in the midst of New York City’s business headquarters and media centers, conveniently near Rockefeller Center, Radio City Music Hall, and the Museum of Modern Art, just one block from Fifth Avenue shopping, and a short stroll to Times Square, Broadway theatres, Central Park, and many more cultural attractions for which New York is famous. Equipped with modern conveniences to meet all your business and travel needs, the hotel features extensive facilities. ... more   less 
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Also Known As:
Hilton New York Hotel New York City
Hilton New York City
New York Hilton
New York City Hilton

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