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“great location but not happy with resturant an bar tipping policy”

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Club Quarters Hotel, opposite Rockefeller Center
Ranked #285 of 470 Hotels in New York City
Reviewed November 27, 2011

W e stayed at this hotel a couple of years ago, and were pleased with everything but the resturant and bar. We had bad weather one night and ate in. We were charged with a couple of things we did not order, and even though there were only 4 of us, we were charged 18% tip. The service was NOT good, and I did not think that was quite fair.
Also, one night, we went up to the bar before turing in, for a nightcap. Again, we were charged a 18% tip, even though we went up to the bar( they did not come to the table) and took the drinks to the table ourselves. I did not think this was at all fair, because they did nothing other that pour the wine! Be aware of this before you go there!

  • Stayed: December 2010, traveled with friends
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1  Thank cb107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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916 - 922 of 1,438 reviews

Reviewed November 19, 2011

This is a clean, fairly updated hotel just a block from Rock Center. I have stayed in many smaller rooms. We were pleasantly surprised at the size of the room--not huge but not tiny. Also there was a microwave and mini fridge. Next door is a diner for a quick meal. There is a big drug store down the block, where we bought a foldout map that was very helpful.
The rooms were quiet and clean.

  • Stayed: November 2011, traveled as a couple
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Thank HH51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2011

The location of this hotel was perfect. Rockefeller Center and Radio City Music Hall are right outside the door.Broadway and Times Square were only two blocks away .The subway was right around the corner which made getting around quick and easy. The room was clean and a decent size. There is a deli right outside the door which was great for breakfast or snacks. The staff was very friendly. We arrived too early to check in so the staff checked our bags for the day and did not charge us like other hotels do. The free bottled water was also a treat ! I would definitely stay here again.

  • Stayed: November 2011, traveled with family
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1  Thank Iluv2travel61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2011

The hotel is in midtown Manhattan and is close to the important tourist spots like Tijmes Square and Rockefeller Center. You will also find varieties of restaurants at walking distance. Of course that comes at a price. The room rate was expensive. Also the room was small but neat.
I tried the breakfast one morning but there wasn't many dishes to try. I didnt take the breakfast after that.

  • Stayed: September 2011, traveled on business
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Thank KaushikGurgaon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2011

Very nice modern room, reasonable size on 12th floor, complimentary coffee in Terrace Cafe in mornings (not advertised) along with comp. bottled water located on several floors next to elevator. Very secure hotel as keycard required for elevator. Great location and we experienced excellent service from staff. Terrance cafe is nice and relaxing on 7th floor inside or outside with computers and printer for boarding passes. Bid on priceline at good value for stay on 10/24/11; otherwise, Manhattan hotels very expensive.

Room Tip: 12th floor room was very nice and reasonable size.
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  • Stayed: October 2011, traveled as a couple
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1  Thank lilysouthcarolina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2011

We found our October 2011 stay at Manhattan Centre Hotel/Club Quarters to be a great experience. While the rooms are small (as are most hotel rooms in NYC), they are well appointed and efficient. We were pleasantly surprised to find both a refrigerator and a microwave in our room. The hotel offers free in-room WiFi, bottled water, and computer access to it's guests. The hotel is very conveniently located within walking distance of lots of NYC sights.
The hotel staff was very helpful with any questions that we had about our visit to NYC. One front dest staffer told us about another Club Quarters Hotel, across the street from the World Trade Center site, in the Financial District. We were able to visit that hotel's terrace bar to view the new 911 Memorial from the 20th floor, a very impressive sight.

  • Stayed: October 2011, traveled as a couple
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1  Thank Lehee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2011

Location, location, location - perfect. Had a queen room for 2. Bigger than I thought and we were on the 22nd floor (2207) overlooking the corridor to 30 Rock skating area. I was afraid of the room location due to getting such a low rate but was pleasantly surprised. I did hear more noise than usual from kids at 3am (?!) to some snoring next door but it was not a real bother. You can fill up empty plastic bottles with water by the elevators but there's no ice. Towels/toiletries underneath the water area. Very pleasant staff helped with subway maps and directions. I would definitely stay here again if I can snag a great rate again next year.

Room Tip: Rooms on the 'corridor' side are nice with less horn honking issues. Law or no law they are...
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  • Stayed: October 2011, traveled with family
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Thank Wooferine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Quarters Hotel, opposite Rockefeller Center

Address: 25 W 51st St, off 5th Ave, New York City, NY 10019-6902
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#167 Romantic Hotel in New York City
#184 Luxury Hotel in New York City
#214 Business Hotel in New York City
Price Range: $145 - $493 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Club Quarters Hotel, opposite Rockefeller Center 4*
Number of rooms: 230
Official Description (provided by the hotel):
Club Quarters Hotel, opposite Rockefeller Center provides contemporary, efficient accommodations in an inviting, club-like atmosphere with 230 rooms located opposite Rockefeller Center, steps away from the famous skating rink, Christmas tree, St. Patrick's Cathedral, Saks Fifth Avenue, Museum of Modern Art and Radio City Music Hall. Minutes from world class shopping, restaurants and entertainment. The other impressive feature of this Club Quarters is The Terrace Club, the luxury executive club on the 7th floor, featuring year-round outdoor dining. Club Quarters, opposite Rockefeller Center provides:• Safe, restricted entry• Fast and easy self check-in and check-out• Free high speed internet access throughout the hotel• Onsite restaurant • Multi-menu in-room dining options (through onsite restaurant and many local restaurants)• Refrigerator and microwave available• Unlimited complimentary chilled purified bottled water • 3 meeting and event rooms available (maximum reception style 55 people)• Free use of computer/printer • Ergonomic workstations• State of the art guest rooms with premium bedding• Contemporary furnishings• Flat panel HD TVs• Complimentary coffee and tea• 24 hour guest service desk • Fitness room • Exercise equipment delivered to guest room upon request • Corporate Apartments available • Value rates• Government per diem rates 365 day a year with valid ID. ... more   less 
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Also Known As:
Club Quarters, Opposite Rockefeller Hotel New York City
Hotel Quarters Rockefeller Center
Quarters Rockefeller Center Hotel
Club Quarters Rockefeller Center

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